Scanda Window and Door Services Ltd Reviews 2

TrustScore 3 out of 5

2.9

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Company details

  1. Skylight Contractor

Information provided by various external sources

We're a leading company for windows, doors, conservatories, orangeries and balustrade systems in Bushey, Watford and Hertfordshire. We manufacture, supply and install the highest quality products and have been delighting domestic and commercial custome...


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

Installed a sliding door and kitchen…

Installed a sliding door and kitchen window over a number of days. Smashed the glass so much that I am still finding pieces today. Did not protect surfaces. Did not clear up. Left me with someone else's sliding door window glass in my lounge over a weekend without asking. Also left me with old door blocking side path and mud throughout the lounge because worker preferred to walk through the unprotected lounge floor. Dear Rodger thanks for your apology. I was surprised too and disappointed by the attitude of staff when I raised concerns. Scanda never sought feedback from my experience.

October 11, 2024
Unprompted review
Scanda Window and Door Services Ltd logo

Reply from Scanda Window and Door Services Ltd

Dear Jan,

Thank you for letting us know about the situation. I am surprised by the content of your review, as we have been established for over 40 years and have undertaken thousands of contracts for insurance companies, adjusters and main contractors, in addition to numerous repeat clientele. We have received hundreds of testimonials regarding the quality of the materials and workmanship. That said, please accept our apologies, if you feel that our service dropped below our normal standards.

Regards,
Rodger

Rated 5 out of 5 stars

Scanda...really great company.

Scanda supplied and installed a conservatory and a front door for us, we can highly recommend them.
They were professional, courteous and did exactly what they said they would. Their installation team was excellent, respectful of our home, cleaned up every day before leaving and finished the job off beautifully. I have recommended Scanda to our family and friends and I know they are already doing some of the work. I will need a new shopfront in the new year and Scanda will be providing it.

July 7, 2020
Unprompted review

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