Lied several days about attempting delivery, saying I was not home. I was home all of last week until 17:00 every day waiting for the package. On the first day, tried to collect customs fees already p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Edit 2026 Lately service improves a bit. New drivers and less use of the "cnee unreachable checkpoint". Let's keep it that way, please. --- This company really needs to be turned upside down an... See more
Completely unprofessional. I filed a complaint for a past shipment left outside my property with no notification, and the courier threatened me because of this in front of witnesses. Avoid them. The... See more
"What went wrong this time?" is a good start. Amazon have the correct address for my delivery, I live in a short road with only numbered houses. BUT SDA told Amazon that the address was incomple... See more
Company details
- Courier Service
- Courier and Delivery Service
- Logistics Service
- Shipping and Mailing Service
- Shipping Company
Information provided by various external sources
Home page
Contact info
1.7
Bad
15K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very poor service
Very poor service, actually I can say NO SERVICE! The delivery cannot be finalized! I gave them good address and when I'm tracking the parcel keep showing me "incorrect address" what is updated everyday on their website! I try get in touch with them NOT POSSIBLE via email, call, Skype not response! The charge for the call very high no one picking up! No one contact me about it, where I provided the e-mail and my phone number! Stay away from this courier company! Very disappointing! That's in Italy!
June 23, 2017
Unprompted review
Late for appointment, but no significant issue
I booked an appointment with the company to return a purchase from Nike over the website. They were supposed to come in the morning, but instead showed up in the afternoon. The staff was friendly though. He called me 3 mins before arriving in my place. I live in Cassino, Italy
May 26, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.