Staffordshire Garden Furniture Reviews 122

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I ordered a garden table and 2 weeks later had a text message with a delivery date. On the day nothing arrived and no responses to my calls/ messages. When I eventually spoke to someone 3 days later,... See more

Rated 1 out of 5 stars

Placed an order via Amazon. They missed the first delivery date stating no one answered the door even though I work from home and stayed in all day. Delivery was rearranged for the following weekend a... See more

Rated 5 out of 5 stars

Saw these guys at a market in Stratford Upon Avon and liked the table, 2 double benches and 2 chairs set. I took the gamble and ordered a set for delivery. They arrived on time and were exactly the sa... See more

Rated 5 out of 5 stars

Very pleased with the 4 chairs & small table. I felt a little apprehensive after reading reviews. Ordered the furniture on 18.5.19 from a nice guy named Jim in Eldon Square Newcastle who was most hel... See more

Company details

  1. Garden Furniture Shop
  2. Furniture Manufacturer
  3. Furniture Store
  4. Outdoor Furniture Store

Information provided by various external sources

SGF is a family based firm that has over 19 years experience in hand making garden furniture for the public and commercial venues. We pride ourselves in quality products that have been made with forest friendly timber. All are products are hand made...


Contact info

3.2

Average

TrustScore 3 out of 5

122 reviews

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Rated 5 out of 5 stars

Top notch garden furniture

Purchased a Jack and Jill set of 2 chairs and a connecting tray (brilliant idea) .
Very well made and delivered by a very helpful and polite driver who carried the furniture around to our garden.
Also helpful staff replied to my e mail about which wood preservative to be used.

February 28, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely Excellent

I can't sing the praises enough for this company, I ordered a table and it was delivered the following week by a lovely delivery man who fought through shocking weather to get to us on time. Excellent quality and workmanship. Thank you Lesley in Eastbourne

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

BRILLIANT

BRILLIANT! ordered a settee and chair from their website delivered in 2 weeks. Delivery driver was super, carried them around into the garden. The furniture is FABULOUS and the price was fantastic, We would not hesitate to use them again. Many thanks. Mr. & Mrs. Sushams.

February 1, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Sturdy substantial furniture which will stand the test of time and have received many compliments from friends and neighbours. Everything just as seen on the site. Order and delivery service excellent. Could not fault it.

December 19, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent quality and amazing value

Having bought a set of 2 garden chairs and a removable tray for just £169 I can't rate this company highly enough. It's stylish, well designed and built to a high standard. I would have expected to pay considerably more than this for such a quality product. With the current shortage of raw materials there was a delay in receiving the order but it was certainly worth the wait. I can understand why the company is so busy, hence it took a few attempts to contact them. But they were extremely helpful and friendly.

September 26, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered a garden dining table end of…

Ordered a garden dining table end of July, expected to wait up to 28 days, but received it in less than half the time.
Assembled where I wanted it in the garden. I’m very happy with the quality and will be getting a matching bench.

August 14, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered my garden furniture before reading reviews ! I hadn’t actually paid though, through bank transfer, however 2 days after placing order, I received an email saying delivery within 4 days.
I decided to pay my order & 2 days after, my furniture was delivered on time that day & I had a phone call confirming on the day.
I am absolutely delighted with my seating, very sturdy, excellent value for money, can’t fault it !!

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

Yes there was a long wait ordered from…

Yes there was a long wait ordered from amazon.
And they do say ignore amazon delivery times.
We've had a table and 6 chairs arrived tea time yesterday, Sunday
And the build quality is exceptional well worth the wait.
And the driver was brilliant put the stuff together on bother THANK YOU.

July 26, 2021
Unprompted review
Rated 1 out of 5 stars

Horrendous company l ordered on the…

Horrendous company l ordered on the 29th may & have only initially spoken with a human being once as tried countless times always says busy please call back l advice everyone to stay clear of this company & wonder if l may actually now ever receive my garden furniture. To Jacob l followed the link you sent to me and now realise same site’s

July 25, 2021
Unprompted review
Rated 5 out of 5 stars

Wait for it.....

Took ages to come and after reading some reviews was bothered but....
THIS STUFF IS FABULOUS!
Assembled and delivered by a lovely bloke who was very helpful.
Two benches, 2 chairs and the table - already treated.
Quality is outstanding, I mean really outstanding.
You would struggle to get anything better and for the price it is incredible.
Thank you!

July 25, 2021
Unprompted review
Rated 5 out of 5 stars

Quality garden table

Quality garden table, polite and courteous delivery, which included assembly in my garden. Cash on delivery, and great value. Arrived earlier than expected - took 23 days from date of order.

I will be buying more.

July 25, 2021
Unprompted review
Rated 1 out of 5 stars

Shame there is no option to give NO…

Shame there is no option to give NO STARS AT ALL. Waited for my furniture for 6 weeks (instead of the promised 11 to 19 days) before loosing patience and requesting my money back. Luckily, I ordered through Amazon - at least I got my money back. Had a number of explanations - from 'due to high demand' to 'due to problems with Amazon', and when I dared to ask which one it actually was, they just put the phone down. Conclusion: Unless you are after the experience of waiting for a VERY long time (while your money has been taken from your account immediately after you order), look elsewhere...

July 16, 2021
Unprompted review
Rated 1 out of 5 stars

Don’t go near them

Don’t go near them. Ordered directly from their website in May. Got an automated receipt for payment for a table and nothing since. I have left several answerphone messages and emailed. Nothing. They’ve been sitting on my money ever since. They have had plenty of opportunity to respond. Legal proceedings start now.

July 16, 2021
Unprompted review
Rated 5 out of 5 stars

Best garden funiture I have seen

Just had my furniture delivered a companion set and a bench. I am so pleased with the quality best I have seen anywhere. Price is very reasonable to so double bonus. My experience is Amazon are given out unrealistic order times. Got my money back and ordered direct from the company the customer service was excellent. Delivered on time. Will be using this company again. Product amazing you won't be dissapointed.

July 15, 2021
Unprompted review
Rated 3 out of 5 stars

Appalling service

Appalling. Was told it would be arriving, waited all afternoon. No delivery. No communication. They NEVER answer the phone or reply to emails. Thank goodness I didn't pay upfront. Wonder if it will ever turn up?

OK so it's 2 weeks late, but it's arrived and I have to say, it's a beautiful bench. Eventually did get apologies for the lack of communication via an email. Such a shame that Comms weren't better, but will be sitting on the bench later with a G&T.

July 15, 2021
Unprompted review

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