SkaDate Dating Software Reviews 32

I had been building my business with skadate software for 3 years - it was ok - you will never do great with their software, but you can do 'OK'. Then I asked a simple question about why something wasn't working. There support did something with 'Crons' that brought my entire site down. Nothing but a white page and some code was left for my steadily growing membership database to be greeted by. I thought they would correct the mistake they made within a few hours. They didn't. In fact I sent several emails requesting they fix whatever they did and get my site that I had invested thousands into and spent years working on - back online. No response. My site has been down for 4 weeks now due to a mistake they made that I need them to fix but they won't - maybe they cant, maybe they just don't care? SKADATE IS BIZARRE - WEIRD - HORRIBLE! I consider my business at this point over. I can attach a screen grab of the 'support' I received. There wasn't any! Its disgusting - DO NOT BUILD YOUR CASTLE ON SAND WITH SKADATE. Their lack of professionalism, ignorance and dumb mistakes will eventually wreck your business.

SkaDate is always willing to help. Their team is friendly, timely, skilled, professional, and responsive. I recommend SkaDate for anyone who wants a hands-on experience with generating a website and/or app, coupled by the guidance and support of a capable and talented team. Thank you Ross, Ron, and Anna especially for your exquisite service!

I've been SUFFERING through their AWFUL "technical support" for 2 years now. It seems like every time I'm in trouble with their software, they have some excuse. The MOST RECENT is that they have removed the customer forums (where customers could get REAL help, not the Skadate awful technical support!) They say "Oh, the new forum will be up on Monday. I highly doubt it, but even if it is, it's RIDICULOUS that they didn't leave it up for existing customers to access while they build a new one.

I'm toward the tail-end of a site redesign, and there's a bug (there's LOTS of bugs!) that is stopping me - yet their technical "support" isn't available until Monday - and they removed the one thing that has helped them - the community forums.

Aside from that, Skadate DOES NOT SCALE! Their database is SOO SLOW that you have to throw TONS of resources at it just to make it usable. Their "mobile app" is even worse! It's not responsive, and they charge paying customers for the app (which is awful to start with), then they charge for "customization" which is worse than the base application!

SERIOUSLY AVOID SKADATE AT ALL COSTS! COME UP WITH ANY OTHER PLAN THAN USING THEM!

Couple of words about my site first.
I am using Skadate script for a rather specific niche where "dating" per say is actually more of an interest matchmaking process.
I have clubs who would like to find members and members looking for a club to join.
Well, Skadate script so far works great for me.
Some features do not come out of box. Well I did expect this, thus got an Advanced solution with some free development hours to cover major modification of mine - connecting events to clubs.
Events feature was there by default ( another awesome thing is ability to use third party plugins). Just needed some adjustments to get a more flowless process for my niche.
Pleased with the modification performed.
A word of advice - talk to Natalie and confirm all modifications details beforehand. She is very helpful in determining what extra stuff you might need but don’t know about. Loved working with her!

I tried a couple of other dating scripts before purcasing Skadate.. I like some ska themes, mobile apps and decided to try this solution.

Support installed the script for me quickly, helped with basic settings within my free month of support.
My site is fully operational so the overall experience of the software and support was good.

I tried nearly all products in this space for my dating app business. Should have gone with SkaDate from the beginning. Solid code, great support, excellent services. That's what I call investment. Thumbs up!

For some inconceivable reason skadate really likes to upset their customers. It takes about 1 or 2 months to get your head around the admin side of the software. Once the site is up and running with active users you will start noticing a lot of unfinished or half-baked features that the users will complain about. Try talking to support about these issues and they will promise to fix it in the next release, but the fix never happens. Some people have been waiting for 3-4 years for things that a developer could patch in an hour.

As it stands here are some pending issues that are on their to do list that we called out Have a read and make your purchase decision wisely.

1. Support for multilingual emails. Right now the only messages that get sent out in the language of the user are the registration confirmation emails. All other emails are in the default site language.

2. Matchmaking algorithm does not take into account the "Match Age" criteria that the user specifies during sign up. Why is the match age field there if it plays no role in matchmaking?

3. Language packs offered by skadate are poorly translated. The quality of translation is similar to that of Google translate.

4. Notification emails for Winks arrive whilst user's session is active. This results in high volume of unsubscribes. Wink emails should instead be included in the digest email similar to other notifications.

I HIGHLY recommend SkaDate to anyone!
The admin panel is easy to use. I got the hang of it pretty quick. Their themes are stunning, especially Mosaic - love it to bits. I was also very impressed with their support. I've read a lot of negative feedback about people saying that SkaDate is not helpful and that they charge expensive fees for support, that is simply NOT TRUE! I had to wait a few hours to get replies on my questions, but I got a friendly, helpful and professional answer every time! I would like to extend a warm thank you to Anna at SkaDate for all the time she has invested in helping me get my site up and running. Guys, you won't regret going with SkaDate. They are the best solution out there.

For 300 bucks (I got it during black friday), I got exactly what I wanted - a script that I can play around with and start a site. Also, I managed to setup everything within the first month of free support, so I don't know if support changes ones the free one runs out. But yeah, they installed it for me and helped with some of the options. If I had to take a jab at this soft, it'd be complex admin panel, but with this amount of options I choose to ignore most of it and work with the stuff I need, which you learn after first few tries.

I have tried them all. These are all simple pieces of software in case you don't happen to have $100,000 to develop your own dating site. I can say that Skadate is the most professional company in terms of support and the product is definitely the best among its class. I've started a site for my town and it keeps signing up users after some basic SEO.

Overall as a new Skadate customer, I have been extremely impressed and overall extremely satisfied with the support team that supports this system.

I've spent the past 20 years in the executive management level of IT as both director and chief information officer and I believe the true pride in a IT based company or IT department is project delivery and customer support. Your organization has 5 out of 5 stars as far as I'm concerned in the customer support arena and I only don't rate project delivery because I have not had a chance to experience it.

As with most IT individuals, our best trait in our career is OCD. So far every little tiny thing I have come to issue with the support team has not only quickly help me resolve considering the time difference but is done it with a smile that I can feel in the email alone.

Kudos to your team and thank you for providing me with a platform that gets me off the ground quickly and showing true support for the issues I may encounter. I plan on developing at least three more dating sites and without a doubt I will be licensing them do your organization and that's not even begin to talk about the fact that you guys are now offering custom code. In the month or so that I have been engage with your organization you have truly won, no earned, a lifetime customer. Keep up the good work.

I bought SkaDate following my friend's advise and so far I am satisfied with the product and service coming with it. Besides everything they have supported me with everything, so I am very glad, thank you SkaDate