Sakis C. came in and was very professional, knew where my knots were and provided a great experience. Would recommend to another office and a great monthly treat for employees.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is the second time I have booked these guys for my UK office and it was awesome . Everyone is floating around the office with a big smile on their face after their 15min massage . Profession... See more
Company replied
I had a session with Natasha P last week as my work put on a pamper evening and Natasha did not disappoint. I felt super relaxed after my massage and honestly her hands are magic, I even felt my back... See more
Company replied
Skyn came to my office yesterday to provide chair massages to employees and I was lucky enough to book a slot with Natasha P - I'm leaving a review as I can't recommend her enough. I walked in w... See more
Company replied
Company details
Written by the company
We’re incredibly proud to be ranked #1 on Trustpilot in London, a reflection of the care and commitment we bring to every client and every space we work in. At SKYN DEEP, we specialise in on-site chair massage for workplaces- helping teams feel better, manage stress, and perform at their best. It’s simple, effective support that makes a real impact. If your team is ready to relax, recharge and release, you’re in the right place and we'd love to be part of that journey!
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- 07808 670713
- relax@skyndeep.co.uk
- www.skyndeep.co.uk
4.8
Excellent
90 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Floating around The Office with a Smile
This is the second time I have booked these guys for my UK office and it was awesome .
Everyone is floating around the office with a big smile on their face after their 15min massage .
Professional and easy to book and manage
Thank you
March 19, 2026
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Tony,
Thank you so much for your lovely review!
I'm really pleased to hear your second time booking with us was awesome once again. “Floating around the office with a big smile” is exactly the kind of aftermath we love to hear about after a day of 15-minute massages! I’m also happy the whole process felt professional and easy to book and manage.
Thank you again for having us back, Tony. We look forward to treating you and the team again soon!
Warmest wishes,
Deniz Altinoluk
Founder & Director
Sakis C
Sakis C. came in and was very professional, knew where my knots were and provided a great experience. Would recommend to another office and a great monthly treat for employees.
March 19, 2026
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Eli,
Thank you so much for your lovely review!
It's great to hear that Sakis provided such a great experience and was able to find exactly where those knots were! It’s a wonderful compliment to know you’d recommend us to other offices as a great monthly treat — that means a lot to us.
See you again soon!
Warmest wishes,
Deniz Altinoluk
Founder & Director
Amazing
So lovely! They are always so professional and offer a great, relaxing service
February 5, 2026
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Sophie,
Thank you so much for your lovely review!
I’m really happy to hear you consistently find the team professional and the service relaxing. That’s exactly what we aim to deliver every time.
We really appreciate your kind words and look forward to treating you again soon!
Warmest wishes,
Deniz Altinoluk
Founder & Director
It was my relaxing 15 minutes from…
It was my relaxing 15 minutes from work.
Sakis managed to relieve all the tensions I had on my shoulders in a very calm and reassuring environment. Thank you
November 17, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Giancarlo,
Thank you for your lovely review!
It's great to hear those 15 minutes gave you a chance to relax during your workday. Sakis will be so pleased to know he helped relieve the tension in your shoulders and created such a calm, reassuring environment.
See you again soon!
Warmest wishes,
Deniz Altinoluk
Founder & Director
Alison is the best
Alison is the best. Great massage. I am sensitive to pressure but also very knotty and Alison was amazing at finding the line. She is hilarious too. Highly recommended
October 23, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Megan,
Thank you so much for your lovely review!
I’m so glad to hear you had such a great experience with Alison. She really does have a gift for finding just the right balance with pressure, even for those with sensitive areas. And yes, her sense of humour is great too!
I’ll make sure she sees your kind words, she’ll be so happy.
We look forward to treating you again soon!
Warmest wishes,
Deniz Altinoluk
Founder & Director
Definitely five stars!!
I was lucky enough to have a massage with Deniz, I can be a bit touchy about massages and she absolutely put me at ease. She was so intuitive and skilled, she really helped ease some tension I had in my arm and made me feel really relaxed and cared for. I will be booking with Skyn Deep again and again, I absolutely couldn't recommend them more!
October 18, 2024
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Lucy,
Thank you for such a wonderful review!
I’m so happy to hear you enjoyed your massage and that I was able to help you feel at ease. It means a lot to know you felt relaxed, cared for, and noticed a real difference with the tension in your arm.
Your kind words and recommendation have made my day! I look forward to treating you again soon.
Warmest wishes,
Deniz Altinoluk
Founder & Director
Extremely underwhelming experience
This was at my workplace. 15 minute massage.
The last 2 times Sakis was the one who gave the massage and it was fantastic. He was very comprehensive and applied the right amount of pressure.
This time it was a different person and unfortunately she barely put any effort in at all. It was totally underwhelming. Started off with a massage gun for about 5 mins. I was expecting hands only and never thought a massage gun would be used.
She then proceeded to push down on certain parts of my back with extremely minimal effort. Honestly it made no difference to me whatsoever. The pressure was so light. At times she would just use one hand and gently push down. She seemed very distracted and not bothered at all. A really disappointing experience this time. Please do observations on your staff and train them properly.
I have changed to 3 stars as i feel bad for giving a 1 star. But my feedback is the same
Response to the founder’s comments:
I think the way the founder has responded below says it all really. Zero accountability and professionalism. Spoke a load of lies. I was on time to my appointment. The therapist never checked in with me during the massage. She didn’t say a single word. She didn’t ask me how the massage was at the end, so i don’t know why i would say “great!”. Just a bunch of lies. If this is what the top 2% candidates in the country provide, then i’d be interested to know the level of service the other 98% provide.
I have zero incentive to lie. This is a free massage offered by my employer. I didn’t know it was mandatory to leave a review every time someone has a massage, so I don’t know why i’m being made to feel guilty about it. This is just pure unprofessionalism and a clear sign of an owner who is most definitely not open to receiving constructive criticism.
I changed my review to 3 stars not because my review wasn’t accurate, but because i felt this may have been an off day for them and i didn’t want to make a company look bad because of one experience. But as Deniz has no self accountability, i will change it to my original rating to not only reflect my experience, but also her total unprofessionalism in how she decided to handle the situation.
She mentioned many times that my comments are not in line with Trust Pilot’s requirements, as if she is a representative of Trust Pilot. She flagged my review so it gets hidden. I appealed it with Trust Pilot and they found nothing wrong with my comments and re-published it.
Just an appalling level of customer service.
October 7, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Jabir,
Thank you for your review.
While we recall the appointment differently, I stand by the professionalism, training, and conduct of the therapist involved and by the way this matter has been handled.
We remain committed to maintaining high service standards and to treating all feedback with fairness and consistency.
Warmest wishes,
Deniz Altinoluk
Founder & Director
Great service
Friendly, knowledgeable and experienced. Great service.
August 14, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Sam,
Thank you so much for your kind feedback! I’m really glad to hear you found the service friendly, knowledgeable, and experienced — that’s exactly what we strive for.
We look forward to seeing you again soon!
Warmest wishes,
Deniz Altinoluk
Founder & Director
For the past three years
For the past three years, Deniz and her incredible team have provided us with consistently outstanding massages. Their professionalism, skill, and genuine care have made every session an absolute pleasure. Each massage is tailored perfectly, leaving us feeling relaxed, rejuvenated, and truly looked after.
It’s clear that Deniz and her team are passionate about what they do, and their dedication shines through in every detail — from the welcoming atmosphere to the exceptional quality of their work. We are deeply grateful for their continued excellence and highly recommend them to anyone seeking top-quality massage therapy.
August 5, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Ana-Maria,
Thank you so much for such a thoughtful review! I can’t tell you how much it means to know that for the past three years you’ve trusted us to look after you and your team- that is compliment enough for me!
I feel really proud to hear that every session has left you feeling relaxed and rejuvenated. That’s exactly what we set out to do, and we really do love what we do! It’s so lovely to hear that our passion shines through- Here's to many more years to come! ☺️
I’ll make sure to share your kind words with the whole team; they’ll be really happy to know their efforts have been appreciated and made a difference.
Warmest wishes,
Deniz Altinoluk
Founder & Director
Thank you Tracey! 10/10 Monthly Office Massages
Tracey provides our monthly massages in my office. She is amazing what she does, I always come out feeling so refreshed, calm and most importantly my back ache seems to have vanished (temporarily until the next one 🤣). Tracey is a great masseuse - she is understanding and caters to everyone's needs, for those who may want a more gentle massage and also those who need something more thorough! She is understanding and provides a friendly and calming aura to be around, especially in a an office environment when workload can get heavy for our staff - it really does feel like a 20 minute escape from reality!
Deniz makes the booking process so easy and straight forward, all I have to do is share the link with my colleagues to book, who are then given booking reminders which means I don't need to chase and follow up with anyone to remind them/create own calendar invites, this is super helpful.
August 14, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Ruby,
Thank you so much for taking the time to share such a lovely and thoughtful review!
I’m delighted to hear that Tracey’s monthly massages leave you feeling refreshed, calm, and free from backache (even if just until the next one!) She is exceptional at what she does, and I love that she tailors each session to individual needs, whether it’s a gentler touch or deeper, more targeted work. That flexibility is something we really pride ourselves on at Skyn Deep. Her warm, calming presence is such a gift in a busy office environment, and I’m so happy it feels like a 20-minute escape from reality for you and your team!
I’ll be sure to share your feedback with Tracey, she’ll be over the moon!
It’s also wonderful to hear that our booking process works so smoothly for you. Knowing that simply sharing a link and relying on automatic reminders saves you from chasing colleagues and cuts down on admin is exactly what I’d hoped for when designing it — so, yay!
Until next month, Ruby! :-)
Warmest wishes,
Deniz Altinoluk
Founder & Director
Paige from Skyn Deep Massage
Paige was friendly and welcoming and made me feel at ease immediately
She took time to ask me a few questions before the massage and spoke to me throughout to explain what she was doing and what the benefits would be
After we finished she explained what she thought the issue was with my neck and back and the steps I should consider going forward
Thank you and highly recommended!
August 7, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Alan,
Thank you so much for your kind review!
I'm really pleased to hear that Paige was friendly and welcoming, and that she made you feel at ease right from the start. It’s lovely to know she took the time to ask questions before the massage and talked you through everything during the session, including the benefits. It's great that she was able to explain what she thought was going on with your neck and back and offer helpful next steps.
Thank you again for the recommendation, Alan. I’ll be sure to pass your lovely feedback on to Paige!
Warmest wishes,
Deniz Altinoluk
Founder & Director
Booked Skyn Deep for a staff treat
Booked Skyn Deep for a staff treat and would thoroughly recommend. The booking process was seamless and Deniz was very communicative. Our therapist on the day, Alison, received great feedback from the team.
July 30, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Jennifer,
Thank you for your lovely review!
I’m really pleased to hear that booking Skyn Deep for your staff treat was a seamless process and that you found my communication helpful along the way. It’s fantastic that Alison's treatments also received such great feedback from your team too- I’ll be sure to share your kind words with her.
I’m so glad we could help, and hope to see you again soon!
Warmest wishes,
Deniz Altinoluk
Founder & Director
Tracy’s aura made my day
Sitting in an office all day long has caused me some back pains - after Tracey’s massage thanks to the precision and great knowledge I finally could feel some relief. Not only do I feel relaxed but her aura made my day!
July 30, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Joanna,
Thank you so much for sharing this wonderful review!
It's lovely to hear that Tracey’s massage brought you relief from those long days at the desk. Her skill and precision really do make a difference, and I couldn’t agree with you more about her wonderful aura.
We look forward to treating you again soon!
Warmest wishes,
Deniz Altinoluk
Founder & Director
Great massage and Danielle made me feel…
Great massage and Danielle made me feel so comfortable and relaxed
July 30, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Tallulah,
Thank you for your kind words!
I’m really glad to hear you had a great massage and that Daniela helped you feel comfortable and relaxed — that’s exactly what we aim for.
I’ll be sure to pass on your lovely feedback to her!
Warmest wishes,
Deniz Altinoluk
Founder & Director
I had a session with Natasha P last…
I had a session with Natasha P last week as my work put on a pamper evening and Natasha did not disappoint. I felt super relaxed after my massage and honestly her hands are magic, I even felt my back click a bit which was clearly much needed. She was on time, super professional, really personalable and gave me some tips on how to manage my wellbeing better. I would definitely book in with her again - thanks Natasha you truly are amazing at what you do!
July 24, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Lils,
Thank you so much for your lovely review!
It's wonderful to hear you enjoyed your pamper evening and that Natasha P made you feel so relaxed. She really does have a special touch- I love that you described her hands as magic! I’ll make sure she sees your kind words, I know it will mean a lot to her.
We look forward to treating you again soon!
Warmest wishes,
Deniz Altinoluk
Founder & Director
Great massaging experience by Natasha P
I booked a session with Natasha P as Skyn Deep visited my office. I absolutely recommend her, she was very professional and offered a great service.
July 3, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Orestis,
Thank you so much for your lovely feedback! I’m delighted to hear you had such a great experience with Natasha P. At Skyn Deep, we always strive to be professional and offer a great service so it's wonderful that this came through.
We really appreciate your recommendation, and look forward to treating you again soon!
Warmest wishes,
Deniz Altinoluk
Founder & Director
Natasha P was great
Natasha P was great and I felt very refreshed and relaxed after her massage, thank you :)
July 3, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Thank you so much for your kind words! I’m really glad to hear Natasha P helped you feel refreshed and relaxed- that’s exactly the experience we aim to deliver.
See you again soon!
Warmest wishes,
Deniz Altinoluk
Founder & Director
Natasha P is a lovely lady
Natasha P is a lovely lady. She’s a good communicator and professional. It was a great massage session. Highly recommended!
July 3, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Hakan,
Thank you so much for your kind words and recommendation! I’m really glad to hear you had a great treatment with Natasha P- she’s a fantastic therapist, and her professionalism and communication really shine through. It sounds like you had a 5-star experience, so let us know what we can do next time to earn that extra star!
Warmest wishes,
Deniz Altinoluk
Founder & Director
Natasha P is great!
Natasha P. is great! appropriate pressure, delicate skill. that was a proper massage
July 3, 2025
Reply from Skyn Deep - Professional Massage Therapy
Dear Elias,
Thank you for your lovely feedback! I’m so pleased to hear you enjoyed a proper, well-delivered massage with Natasha P. She has a great touch and knows just how to balance pressure with precision. See you again soon!
Warmest wishes,
Deniz Altinoluk
Founder & Director
A brilliant massage from Natasha P
A brilliant massage from Natasha P - very professional and great communication!!!
May 22, 2025
Unprompted review
Reply from Skyn Deep - Professional Massage Therapy
Dear Max,
Thank you so much for your kind words! I’m really pleased to hear you had such a brilliant experience with Natasha P. — her professionalism and communication skills are second to none. I really appreciate your feedback and know Natasha P. will too!
Warmest wishes,
Deniz Altinoluk
Founder & Director
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.