Good prices and easy booking. My only complaint is the very aggressive upselling, but it was only a little annoying to keep saying no.
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Review summary
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Excellent pricing and fast booking process. keep up it up.
it was good the process payment was good, self explanatory
It was such a hassle trying to figure out payment. I kept running into issues. It almost made paying the extra $13 extra on the airline’s app worth it just for the ease.
Company replied
Company details
Written by the company
Search and compare deals on flights, airline tickets and hotel deals to thousands of locations. SmartFares specializes in selling last minute airline tickets to the general public.
Written by the company
Contact info
3.9
Great
58K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 26% of negative reviews
Typically replies within 2 weeks
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Good service and fast booking
May 12, 2026
Good,awsome
May 11, 2026
good service
February 4, 2026
Its ok did not enjoy much
May 10, 2026
ease of navigation
The ease of navigating the site and it was less expensive than the airline I was flying on.
May 9, 2026
I completed the form and then it didnt…
I completed the form and then it didnt confirm. It sent me back to same page and had to complete the entire form a second time.
May 8, 2026
Feedback
Easy to use and informative. I would have liked to be informed immediately after payment was made that my ticket was bought successfully, not wait to receive the ticket number at a later stage to confirm that it was successful.
May 8, 2026
Reply from SmartFares
Dear Customer,
Thank you so much for your kind words and for taking the time to share your experience with us!
We're glad to hear you found the platform easy to use and informative. Your feedback regarding the booking confirmation is greatly appreciated — we completely understand how important it is to receive immediate reassurance that your payment was successful and your ticket secured.
This is something we are actively working to improve, and your input helps us prioritize the right enhancements for our customers. We hope to deliver a smoother, more instant confirmation experience in the near future.
Thank you again for choosing us, and we look forward to serving you on your next journey!
Regards,
Smartfares
everything very easy
May 6, 2026
Reply from SmartFares
Dear Customer,
Thank you for taking the time to share your feedback. We understand how frustrating it can be to notice a price change while browsing, and we completely empathize with your concern.
After reviewing our records, we can confirm that your booking was completed and confirmed at the same fare you originally selected — no additional charges were applied beyond what was shown at the time of booking.
If you are referring to a different reservation, we kindly request that you reach out to our support team directly so we can look into it thoroughly and assist you in the best way possible.
We appreciate your trust in us and hope to have the opportunity to serve you again.
Regards,
Smartfares
GOOD SERVICE
May 7, 2026
Very annoying to let me rate you!
May 7, 2026
Reply from SmartFares
Dear Customer,
We appreciate your feedback and apologize for any confusion regarding the discrepancy in the total price charged on your credit card.
It's important to note that currency conversion fees are typically applied by the issuing bank and may vary depending on their policies. While we strive to provide transparent pricing, additional charges related to currency conversion are determined by your bank and are beyond our control.
If you have any further questions or concerns regarding the charges on your credit card, please don't hesitate to reach out to our customer support team. We're here to assist you and ensure that any issues are resolved promptly.
Thank you for bringing this to our attention, and we appreciate your understanding.
Regards,
Smartfares
First recent
May 7, 2026
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