Good prices and easy booking. My only complaint is the very aggressive upselling, but it was only a little annoying to keep saying no.
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Review summary
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Excellent pricing and fast booking process. keep up it up.
it was good the process payment was good, self explanatory
It was such a hassle trying to figure out payment. I kept running into issues. It almost made paying the extra $13 extra on the airline’s app worth it just for the ease.
Company replied
Company details
Written by the company
Search and compare deals on flights, airline tickets and hotel deals to thousands of locations. SmartFares specializes in selling last minute airline tickets to the general public.
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3.9
Great
58K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 26% of negative reviews
Typically replies within 2 weeks
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great pricee
April 29, 2026
It was easy.
April 28, 2026
Website keep crashing
April 27, 2026
Wouldn't bother with these
Wouldn't bother with these. I bought two tickets. One of the passengers had a middle name.
This agency for some reason did not send that well to the Airline. The Airline had it flagged.
So I had to pay for this mistake (Edit: which I didn't make) an extra $170
April 27, 2026
Unprompted review
all went smooth
April 26, 2026
Good prices and easy booking
Good prices and easy booking. My only complaint is the very aggressive upselling, but it was only a little annoying to keep saying no.
April 25, 2026
Reply from SmartFares
Dear Customer,
Thank you for your feedback. We understand how concerning it can be to see a difference between the price displayed and the amount charged.
We’d like to clarify that Smartfares does not apply any additional charges beyond the total price shown during checkout. In many cases, a difference like this may be due to currency conversion or foreign transaction fees applied by your card-issuing bank at the time the charge is processed. These fees vary by bank and are unfortunately outside of our control.
We also see that our customer support team was able to assist you with your query. If you still have any concerns or need further clarification, please don’t hesitate to reach out—we’re here to help.
Regards,
Smartfares
Great prices, confusing reservations
Overall, the prices are great, and the items are okay, but I don't like it when flex pricing is automatically added to the total without my request. I was very confused; it seemed like a bait and switch. Then, I spoke with chat, and they helped.
April 24, 2026
Reply from SmartFares
Dear Customer,
Thank you for your feedback. We’re glad to hear you found the prices great and that our chat support team was able to assist you.
We’ve checked your reservation and found that no add-ons were included in your ticket cost. If you’re referring to any other reservation, you can always contact us and we’d be happy to assist you in reviewing it.
We’d also like to clarify that flexible tickets or any add-on services are never included unless they are specifically selected during the booking process. All optional services and their associated costs are clearly displayed before payment is completed, and customers always have the choice to include or decline them.
You can always call us directly, and our Customer Support team will be happy to assist you and clarify any charges.
We’re here to help and ensure everything is properly reviewed for you.
Regards,
Smartfares
Great choice
April 24, 2026
Seems that was simple and efficient.m
April 24, 2026
Less Hidden Fees, Better Price than the Airline
Based on the current marketplace, there were less hidden fees. $100 extra for seats; you pay for each leg of the trip. Even with the fees for seats, the fares were less than purchasing directly from the airline.
April 23, 2026
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