Studentkortet Reviews 15

I've had so many issues with the STUK card (plastic card not being delivered, app not working, travel logos suddenly disappearing, wrong card being issued), but none of this would be a problem if their customer service could help me out.

As it is now, it's absolutely worthless. Half the time they don't even answer their emails, but when they do, they often don't even read the email and just copy-paste a link to a webpage, usually one that I have explicitly said doesn't clarify my issue. I've had exactly one friendly and helpful email from them, and that was after I wrote a sternly worded email telling them to please read my emails properly before answering.

I have used Studentkortet for two years now and I'm saving so much money on great deals. Thanks!

Waste of money for the sellers. Wasted more than 50.000 SEK and changed "service assistant" more than 4. times due to "no replies". Stay away!

I've been a student in Sweden for many years, but previously at a university that dealt with Mecenat, not Studentkortet. Recently I switched school and am now using Studentkortet. I am beyond irritated with this company. I have basically had to harass them into ordering me a plastic card (using the app doesn't always work for me due to a crappy/old phone). And the people I dealt with over email weren't very friendly. One lady instead I have never placed any orders for a card, and that I should've got one they supposedly mailed out already, basically calling me a liar.
I've lodged a complaint with my university and the city's transportation company in hopes that they can talk some sense in StudentKortet and make getting a plastic card easier. Will definitely be happy when I no longer have to deal with this company.