Banner for Suspicious Antwerp

Suspicious Antwerp Reviews 1,454

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 563 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including clothing items like sweaters, T-shirts, and jackets, often highlighting their durability and comfortable fit. Many people also appreciate the helpful and welcoming staff, both in physical stores and when assisting with online orders. However, some people were dissatisfied with aspects of the delivery service and their orders. Issues included delayed shipments, missing items, and discrepancies between product images and the actual colors received. A few customers also noted problems with sizing and the quality of some specific items, such as a puffer jacket developing holes.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the good quality... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the good quality of clothing, noting... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise fast shipping, with some... See more

Order

Clients share ambiguous opinions on order experiences. Many customers praise fast delivery, good quality, and... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently mention the kindness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The vibe is really laid back but professional. Clothes are good quality and stay nice for long. It’s not a brand but more a community, a group that lives or wants to life with certain standards while... See more

Company replied

Rated 4 out of 5 stars

Nice clothing, but there were multiple problems with my order. Multiple week delays, and purchased products that later got notified to be sold out. They did give me compensation and a free product,... See more

Rated 4 out of 5 stars

overall very good, just some mistakes on the clothes like protruding thread. But I’m very happy with the quality, it feels thick enough to cover up my nipples lol.

Rated 4 out of 5 stars

Good quality of the T-shirts, although many are much too short or just too wide. Looking forward to a more normal fit, my son being 1m93 tall, these short T-shirts really don't work

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Streetwear Store
  4. Women's Clothing Store

About Suspicious Antwerp

Written by the company

Who reads these anyways?

But to those who read this, we’re not just a clothing brand, nor are we a billion dollar company that spends fortunes on an agency to come up with a Chatgpt-type brand description.

What are we then? We suggest taking a look at our socials ;)

Contact info

Enjoy 10% off

if you like the brand. It's not going to feel like spam. We promise.

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love it!

The store was very neat, people were super nice and the styles amazing :)

April 2, 2026
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Thanks for the nice words 💝

Rated 5 out of 5 stars

I had ordered two long-sleeved shirts

I had ordered two long-sleeved shirts. One of them was damaged. I reported this and received a quick response. The store gave me two options: a refund or a new one, all at their expense. I received excellent service and am very satisfied with the communication between the customer and the store.

April 8, 2026
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Happy to have helped you 🫶

Rated 5 out of 5 stars

Bought my new jeans online

Bought my new jeans online, quick delivery (4days), but they were way too big! Went to the Amsterdam store, and within 20 min walked out with the right size! On a Saturday! Love the brand and love the store! Will be back soon 🫶🏼

April 11, 2026
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Can't wait to see you again 🙌

Rated 5 out of 5 stars

Welcoming staff, great vibe!

Really welcoming staff, the space is well lit and smelt so good that I enquired about the scent of the shop. I then went on to purchase the Suspicious reed diffuser and perfume.

January 31, 2026
Unprompted review
Suspicious Antwerp logo

Reply from Suspicious Antwerp

We bet you smell good 🫂

Rated 5 out of 5 stars

Great

Good clothing and company

April 8, 2026
Suspicious Antwerp logo

Reply from Suspicious Antwerp

🥰

Rated 5 out of 5 stars

amazing

amazing
beautiful store, beautiful clothes, nice staff

April 8, 2026
Suspicious Antwerp logo

Reply from Suspicious Antwerp

You forgot to mention our beautiful customers 🫶

Rated 1 out of 5 stars

Hidden Fees

Hidden UPS import fees not warned about on the stores website when checking out, now paying 50% of the product I paid for in import fees, do not order if not in the EU

April 9, 2026
Unprompted review
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Hi Filippo! We get how frustrating unexpected import fees can be. Unfortunately, as mentioned on our Help Center and during the check-out process, these charges are set by local customs outside the EU, which means they are beyond our control 🥲 To avoid this in the future, we suggest checking this prior to ordering with your local authorities 🫂

Rated 2 out of 5 stars

Very Bad support

Dear,

I am emailing them for 3 weeks and they react shit. I wanted to return some items but if I did it said I didn’t get any money back so I emailed them. And still don’t got any reply. Andi still didn’t receive my exchange clothes.

This is your last chance to fix this bullshit, you can find me: Niek.nicolaasgmail.com, order: 438151

Regards,
Niek

April 9, 2026
Unprompted review
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Hi there, we've looked into this issue and we replied with the reason and solution for this to your mailbox 🙌 If you have any other questions about this, please let us know through info@suspiciousantwerp.com 💓

Rated 1 out of 5 stars

They charge money for anything you do

They charge 7€ for the delivery, another 7€ for a return (in Belgium, the brand’s country), you can’t enter a Belgian number to pay by phone so you have to add your card, and there it has to be a Visa card. In other words they do anything for you to avoid returning the clothes, in 2026 I find this very very oldschool.

March 5, 2026
Unprompted review
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Hi Louis, we appreciate your feedback! We're really sorry that you feel like we don't want you to return our clothes. We fully understand why it may be frustrating to pay twice for the shipping costs. Therefore, we offer free shipping from two items for our Belgian customers. Besides that, we offer a free return label for exchanges and refunds in store credit 🫂 If you have any other questions regarding this, please let us know through info@suspiciousantwerp.com 💓

Rated 5 out of 5 stars

Great support!

Great, exceptional customer support! They ensured that I can return my items. Besides that, the items I kept are of good quality, look good and theyre taking their business definitely serious.

April 8, 2026
Unprompted review
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Customer support appreciation post 💕

Rated 5 out of 5 stars

Great quality clothing with unique…

Great quality clothing with unique designs. Good customer service both in store (I visited in Amsterdam) and online. Orders can take a while shipping to Australia but that is normal living here.
Would recommend!

March 30, 2026
Suspicious Antwerp logo

Reply from Suspicious Antwerp

We love you to Australia and back 🇦🇺

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look