I'm still sending them emails asking about my order and no Response from them, they respond once saying they will check with the warehouse & that's it. I just ordered again from other website & pai... See more
Company replied
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See what reviewers are saying
Couldn't recommend these guys enough.Excellent service ad very attentive - especially as i changed my delivery address at the last minute which was not an issue. Product arrived very fast and was wel... See more
Company replied
Amazing service. Got an email that my order was packed within 2 hours after placing it. Unfortunately Canada has incredibly high import tax on tobacco so the landed cost ended up being doubled. Still... See more
AMAZING! Im from Saudi Arabia and its my first time trying snus The royal snus has provided me with fast delivery and care + reasonable prices.An online ordering experience I will never forget, I will... See more
Company replied
Company details
Written by the company
Buy your favourite Swedish snus, nicotine pouches, tobacco free snus and Swedish candy products online. Probably the best Swedish snus and nicotine pouches shop online. Fast worldwide shipping and always fresh products directly from Sweden! 🌍 Worldwide shop- www.theroyalsnus.com 🇪🇺 EU shop- www.theroyalsnus.eu ***Nicotine is a highly addictive substance
Contact info
3.6
Average
190 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was pleasantly surprised that my…
I was pleasantly surprised that my delivery came on time also outside of the EU. Thanks for candies!
June 9, 2021
Unprompted review
Reply from The Royal Snus Online
Hello K Misha,
Thank you for your feedback, it is always much appreciated! ❤️
We are more than happy that you are satisfied with our services and fast delivery! 😊 Do not hesitate to contact us any time if you have any snus or shipping related questions, we are available on Facebook, Instagram and email all day long 😊
Have a great week ahead and we are looking forward to serve your snus orders any time to any destination directly from Snusland- Sweden! 😊❤️
Much love/ snus from Sweden,
/Sofia, The Royal Snus Online team
Super fast delivery
Super fast delivery. Thank you so much will shop again.. 😊
June 9, 2021
Unprompted review
Perfect recommend
May 21, 2021
Unprompted review
Third time I make an order and…
Third time I make an order and evererything 10 points.
March 19, 2021
Unprompted review
Just excellent.
March 13, 2021
Unprompted review
For the half a year I have been…
For the half a year I have been ordering from this store. Excellent service, products and time.
Very fast and very happy about it.
February 24, 2021
Unprompted review
Excellent service
Excellent service. Goods delivered in perfect fashion
February 19, 2021
Unprompted review
Just excellent!
February 13, 2021
Unprompted review
Reply from The Royal Snus Online
Hei Marie,
It is always our pleasure to serve you! Thanks for your feedback!
Wish you a great weekend ahead!
The Royal Snus Online team,
Sofia
Reply from The Royal Snus Online
Hei Dani,
Thanks for your review, much appreciated!
The Royal Snus Online team,
Sofia
This company has the best customer…
This company has the best customer service I have ever experienced. Package got rejected by Turkey customs, and they held it for me until re-shipping it to North Macedonia. They were polite, patient, and always responded to emails super quick. I can’t recommend this company enough! Thank you!!
November 25, 2020
Unprompted review
Reply from The Royal Snus Online
Hei Degen,
Thanks for your feedback, much appreciated!
Wish you a safe stay, wherever you are at the moment and looking forward to see you soon again!
All the best and stay safe!
The Royal Snus Online team,
Sofia
Excellent service and fast delivery
Excellent selection and I receive product quickly. 5 stars for the service.
November 11, 2020
Unprompted review
Reply from The Royal Snus Online
Hello Thomas,
Much appreciated, it is always our pleasure to serve you!
Have a pleasant day and most of all- stay safe!
The Royal Snus Online team,
Sofia
Fantastic service
Fantastic service. Everything was perfect, these guys really care about their customers. Will definitely be ordering again.
November 9, 2020
Unprompted review
Reply from The Royal Snus Online
Hei Andrew,
Thanks a lot for your review and hope to see you soon again!
Stay safe so far!
The Royal Snus Online team,
Sofia
Very pleasant shopping experience
The ordering process was easy and flawless. My order arrived all the way in Kentucky (United States) in only 3 days. Shipping almost cost as much as my purchase but thats to be expected on an international order
November 6, 2020
Unprompted review
Reply from The Royal Snus Online
Hei there,
Much appreciated your review and feedback regarding shipping times! Wish you a lovely day so far and see you soon!
The Royal Snus Online team,
Sofia
5/5 Stars
Very Responsive customer support and great selection of products. Looking forward to place my next order!
November 6, 2020
Unprompted review
Reply from The Royal Snus Online
Hei Niels,
Thanks for your feedback!
Hope to see you soon! 💛
The Royal Snus Online team,
Sofia
Amazing!
4 days after placing my order I hold 20 jars of Grov Snus in my hand in Taiwan, surely some kind of record? Thank you so much for being such reliable professionals!
October 29, 2020
Unprompted review
Reply from The Royal Snus Online
Hei Fredrik,
Thanks for your review!
Wow..that's a speedy one, we hope for all future shipments to reach you in short time. It is always our pleasure to serve you! :)
P.S.
We hope some candy makes Halloween celebration even sweeter! :)
All the best,
The Royal Snus Online team
Got it in 48 hour sweden to canada
October 29, 2020
Unprompted review
Reply from The Royal Snus Online
Hei Alexei,
Thanks for your feedback!
We are glad that your shipment made it short to Canada and we wish you a great Halloween celebration with some "sweet teeth" candy! :)
Stay safe so far!
Best Regards,
The Royal Snus Online team
Absolutely recommended
The customer support, shipping... 5 stars. Period. Thank you!
October 29, 2020
Unprompted review
Reply from The Royal Snus Online
Hei Szilard,
Thanks for your review!
We are more than happy to meet you and to provide you with the best customer experience! :)
We wish you a happy Halloween and we hope you will enjoy some "Trick Or Treat" sweets! :)
Stay safe so far!
Best Regards,
The Royal Snus Online team
the best online store for your nicotine…
the best online store for your nicotine fix. Reliable, reasonably priced and shipments are trackable!
October 26, 2020
Unprompted review
Reply from The Royal Snus Online
Hei Abdirasak,
Thanks for your feedback, we highly appreciate that!
We hope to see you soon again and one day we would love to visit your amazing Coffee shop in UAE! :)
Have a great day so far and stay safe!
All the best,
The Royal Snus Online team
Great customer service!
Fantastic after sales and customer service
September 30, 2020
Unprompted review
Reply from The Royal Snus Online
Hei hsadrpanah,
Thanks for your feedback, we are more than happy to serve you! :)
Feel free to contact us any time if we can assist you with anything else in the future!
Have a great evening so far!
Best Regards,
The Royal Snus Online team
Very happy with this company so far
Very happy with this company so far! Shipping was very fast and they have a great selection. Had a little hiccup with the order at first, but they made it right. Will definitely be ordering from them again!
September 25, 2020
Unprompted review
Reply from The Royal Snus Online
Hei Jaspin,
Thanks for your review!
We are sorry for the mixup with the orders at first, but we hope the right shipment reached you in a good time and we are going to make sure it will never happen again, Jaspin! :)
Have a great day!
Best Regards,
The Royal Snus Online team
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