The Wine Society Reviews 

6,600
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible variety of expertly curated, high-quality wines available at wonderfully competitive and remarkably fair prices across all categories. People also love the truly knowledgeable and exceptionally courteous staff who provide wonderful assistance alongside very convenient and flexible shipping choices. However, some reviewers were not happy with external courier services, noting frustrating delivery delays, missed delivery schedules, and parcels left outside exposed to heavy rain. A few shoppers mentioned that these third-party transport problems occasionally caused missed delivery dates or issues with gifts and family gatherings.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting reliable and on-time... See more

Product

Consumers find product satisfaction to be high, frequently praising the amazing range and sheer breadth of... See more

Price

Clients share positive opinions on price, highlighting reasonably priced selections that offer competitive... See more

Value for money

People report positive experiences with value for money, highlighting great prices, competitive costs across... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the polite and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great choice of wines at what feels like a fair price coupled with a very informative and down to earth presentation. The added bonuses are free shipping, whatever the number of bottles ordered, and... See more

Rated 5 out of 5 stars

Excellent selection. Many wines and regions to choose from. Excellent depth of choice. Prices are very attractive. Next day or scheduled delivery always reliable and free. Well priced temperature cont... See more

Rated 5 out of 5 stars

Five stars. Wine Society wines are thoroughly researched, reliable and fairly priced. Staff courteous, helpful and understanding. Web site very user friendly. i normally order on line but when... See more

Rated 5 out of 5 stars

The Wine Society is excellent. I have bought both en-primeur and standard duty paid wines. Website is great, communications timely, relevant and clear. Also delivery is simple and easy to book, to sui... See more


Company details

  1. Wine Club
  2. also in
  3. Wine Cellar
  4. Wine Store

Written by the company

Founded in 1874, The Wine Society is the world’s oldest member-owned community of wine lovers. We put our members before profit to ensure fairer bottle prices for both the people that enjoy them, and for those who make them. Because we don’t need to keep external shareholders happy, we’re able to put profits back into lower prices and services, so our members get exceptional quality in every bottle they buy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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4.8

All reviews

(6,600)

2,681 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordering is easy

Ordering is easy.
Excellent range of wines and prices to suit every pocket.
Everything delivered efficiently and courteously.

October 7, 2026
Rated 5 out of 5 stars

Excellent as always

Excellent as always. Price and service is top notch. Selection is very good as well with back vintages of interesting wines and new winemakers being given a chance when they produce something special.

October 13, 2026
Rated 5 out of 5 stars

Easy website to order from

Easy website to order from - huge choice of wine. Reliable delivery on time. We’ve been Wine Society members for over 30 years and they don’t disappoint!

October 13, 2026
Rated 3 out of 5 stars

Wine fine

Wine fine
Delivery poor (although normally good)
One box badly damaged and delivered a day late and when had a message about time of delivery the day after didnt arrive anywhere near that time

October 13, 2026
Rated 4 out of 5 stars

Wine delivery

The wine was as good as ever but not the delivery by DHL. Box left exposed and not under the wall as requested. The box was somewhat damaged but luckily no damage to the contents

October 12, 2026

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