I always use Travelex to collect money at airport and it has always worked well. However, this time there was a glitch. The money was not ready and did not appear on the cashiers screen. She and the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good customer service from Travelex & the currency was delivered on the appointed day. However, the package was supposed to be delivered by Royal Mail before 1pm - the packaging actually read 'Gu... See more
Company replied
I wasn't able to use the online service to order foreign currency which was rubbish. The portal kept crashing. However, the branch was very helpful and the service was excellent from that point on.... See more
Company replied
Chose traveled ahead of other click & collect operators due to clear advantage in rate. Delivered for free on date selected. New notes, though more smaller denominations would have been useful, everyt... See more
Company replied
Company details
- Currency Exchange Service
- also in
- Financial Institution
- Money Transfer Service
- Non-Bank Financial Service
Written by the company
We exist to simplify your access to international money, however and whenever. Founded in 1976, we are one of the market leading providers of foreign exchange services and are present in more than 20 countries around the world. We maintain a network of over 900 ATMs and operate more than 1,100 stores in some of the world’s top international airports, major transport hubs, premium shopping malls, high street locations, supermarkets and city centres.
Written by the company
Contact info
Worldwide House, PE3 6SB, Peterborough, United Kingdom
- 0345 8727 627
- customerservices@travelex.com
- www.travelex.co.uk
4.4
Excellent
46K reviews
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You can rely on Travelex UK
I have used Travelex UK for a number of years, to order our currency for our annual holiday abroad. We can rely on Travelex for their efficiency for delivering the correct amount on the day stated. Well done Travelex, keep up the very good work.
October 1, 2026
Reply from Travelex UK
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Straightforward and easy to top up my…
Straightforward and easy to top up my card with euros for my upcoming holiday. Saves the extra charges using my bank card..
October 1, 2026
Reply from Travelex UK
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Reply from Travelex UK
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Ordered on line the night before and…
Ordered on line the night before and picked up at the airport at 8AM, with a better rate than Ramsdens
October 1, 2026
Reply from Travelex UK
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Reply from Travelex UK
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Reply from Travelex UK
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
A very good service with no hassle.
A very good service with no hassle.
Ordered very easily and delivery was as arranged.
October 1, 2026
Reply from Travelex UK
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Quick and efficient ordering and…
Quick and efficient ordering and delivery. Delivered with a smile.
October 1, 2026
Reply from Travelex UK
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Easy to use counterstaff excellent efficient and polite
Travelex provide a fair xchange rate.
Its efficient staff are genuine and polite at Glasgow Airport GLA
Easy to order
Cash is counted professionally at a speed you can follow.
Mixed denomination notes always presented
September 28, 2026
Reply from Travelex UK
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Reply from Travelex UK
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Easy ordering system and quick delivery.
September 29, 2026
Reply from Travelex UK
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
order in advance
You must order in advance to get a competitive exchange rate… picked up at liverpol airport air side… all good friendly and eficient
September 28, 2026
Reply from Travelex UK
Hi there, your 5-star review took us to our happy place (no passport required). We’re so pleased we could take care of your travel money needs and provide a first-class experience. Have an amazing journey and see you next time. Kind regards, Online Support Team.
Quick convenient and good service
September 25, 2026
Reply from Travelex UK
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Reply from Travelex UK
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Great service
Great service - best exchange rate on the market (for IDR), short waiting time and convenient collection point. Very happy and will use again! Thank you 🤗
September 25, 2026
Reply from Travelex UK
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Faultless, reliable service
Supereasy to use. Excellent communication and 100% reliable. Ordered currency always delivered securely when they say it will be.
September 15, 2026
Reply from Travelex UK
Hi, and thanks for the top-notch review. Helping you prep for your travels is our passport to happiness. Here’s hoping your trips are filled with fun, sun, and hassle-free exchanges. Until next time and safe travels. Kind regards, Online Support Team.
Great company
The only online currency provider i will use great service quick delivery.
December 2, 2025
Reply from Travelex UK
Hi there, your 5-star review took us to our happy place (no passport required). We’re so pleased we could take care of your travel money needs and provide a first-class experience. Have an amazing journey and see you next time. Kind regards, Online Support Team.
Money arrived on time so service was…
Money arrived on time so service was perfect also the rate is always good
September 25, 2026
Reply from Travelex UK
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Swift friendly service
Arrived at the desk. Friendly greeting, provided my details to collect the pre-booked currency. No issues, process completed in less than 5 minutes.
September 25, 2026
Reply from Travelex UK
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Ordered one day delivered the next
Ordered one day delivered the next. Can't beat it
September 24, 2026
Reply from Travelex UK
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
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