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Urelas is home to the coolest gifts, home decor and awesome personalized products on the planet.
410 E Santa Clara Street, 663, 95113 , San Jose, United States
The lunibox design is beautiful, however it is a cheap box and thus the build quality far from matches the price paid. Especially as it is drop- shipped from China - adding an exceptionally long time to the delivery
Had quite a lot of issues with the shipping and arrival of a product I ordered from Urelas online (Almora 3D light bulb). Through the frustration, a couple months and 14 email exchanges (should have just thrown my hands up, but it's a cool light bulb!!), to the company's credit they rectified the situation including a personal email from the folks that run the operation.
Hoping this is a one-off situation. But, good for consumers to know these issues may exist and hope the company takes a look at operations.
Bulb arrived, looks great. worth the trouble? No, but here we are!
My order for 2 Luniboxes for our first anniversary was delayed due to the coronavirus, so Sara from Urelas sent me a custom-painted portrait of our house for free that was worth hundreds of dollars and saved the day! what an awesome company...they truly care about their customers. Definitely shopping again.
DO NOT BUY FROM THIS COMPANY. THEY SENT MY ITEM TO A RANDOM ADDRESS I. A RANDOM STATE AND NO RESPONSE FROM THEM AS TO HOW TO FIX IT. SHADY
Delivery took about a week but the product quality was super good, way better than Threadless or Spreadshirt. Received extra shopping coupons after purchase so will highly recommend.
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