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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendliness of the platform and the excellent quality of the final video product. Many people found the website intuitive and easy to navigate, making the process of creating personalized videos simple and enjoyable. The service is frequently highlighted for its efficiency and the ability to produce memorable tributes for various occasions. Reviewers also commend the outstanding customer service, noting the prompt, helpful, and patient support received through chat. While most users had a seamless experience, some people encountered minor issues with audio options or found the free templates and music somewhat limited. A few customers also reported difficulties with the login interface and slower responses from customer service in specific instances.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's ease of use and... See more

Product

Consumers find the product to be positive, often describing it as an amazing and perfect gift. Many reviewers... See more

Website

Clients share positive opinions on the website, consistently praising its ease of use and intuitive... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the seamless and easy-to-use... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved how seamless this service was to use, and the final product was perfect!! A local teacher was receiving a major award and not many could attend the event where she was receiving her honor. I w... See more

Company replied

Rated 5 out of 5 stars

Used VidDay’s White Glove service to create a 31-minute birthday video for my wife’s 60th, and it exceeded every expectation. The team wove together over 30 minutes of memories, photos, and a custo... See more

Company replied

Rated 5 out of 5 stars

Vidday is a great tool to develop memorable and special tributes for your love ones for any occasion. The program is user friendly which makes the process of inviting people, managing the video uploa... See more

Company replied

Rated 5 out of 5 stars

Vidday was such a beautiful surprise. The whole process was really easy and the final video came out way better than I expected. Everyone who sent a clip found it simple to upload, even people who ar... See more

Company replied


Company details

  1. Greeting Card Shop
  2. Gift Shop
  3. Video Editing Service
  4. Video Production Service
  5. Web Collaboration Platform

Written by the company

VidDay is a group video maker for birthdays and special occasions that helps people create meaningful surprise video gifts together. With VidDay, you can easily invite friends and family by link to record and upload video messages from any device, anywhere in the world. No app is required for guests. Once messages are collected, VidDay combines everything into one shareable video gift that can be watched online, downloaded, or gifted digitally. VidDay is commonly used to create birthday videos with friends, group birthday videos, and surprise video gifts for birthdays, as well as celebration videos for anniversaries, retirements, weddings, graduations, farewells, memorials, and corporate recognition. Customers choose VidDay when they want to bring people together across distances and create something more personal and emotional than a card, text message, or standard gift. The platform is free to start with no credit card required. Organizers can invite unlimited guests and preview their video as many times as they like before deciding to share. You only pay when you’re happy with the result and ready to deliver the video, with pricing starting at $5. VidDay offers easy personalization tools, including themes, captions, photos, your own music, GIFs, and AI upscaling to help improve video and photo quality. The guided editor is designed to be simple and intuitive, even for first-time organizers managing large groups. For those who want something tangible, VidDay also offers optional keepsakes such as USB video gifts and Video Books, allowing recipients to replay their video gift anytime without relying on a phone or computer. VidDay is trusted by millions of users worldwide and is rated 4.9/5 on Google and 4.8/5 on Trustpilot (as of January 2026). The company provides real human live chat support to help organizers at every step, from inviting contributors to final delivery. VidDay was built to make it easy to turn video messages into a surprise video gift for birthdays and any celebration, big or small. How the VidDay Process Works VidDay uses a simple three-step Invite → Upload → Combine workflow that removes the stress of coordination: 1. Start & Invite: Create your event page in seconds and share a private submission link via text, email, or social media. 2. Collect Media: Friends and family click the link to upload video messages, photos, and audio clips directly from their phone or computer. 3. Create & Share: Use the guided editor to arrange clips, add a personalized soundtrack, apply a theme, and share or gift the finished video. Key Features That Make VidDay Different No App Required for Guests: Invitees upload from any browser on any device. No downloads, logins, or accounts needed. Free to Start – No Credit Card Needed: Start your project, invite unlimited guests, and preview your video for free. Pay only when you’re ready to share. Smart Invites & Auto-Reminders: Track submissions and send automated reminders so no one forgets to participate. AI-Powered Photo Enhancement: Built-in AI upscaling improves clarity for older or low-resolution photos so they look great alongside video messages on any screen. Pay-When-Happy Pricing: Only pay when you’re satisfied with the final video. Pricing starts at $5, with optional annual plans for unlimited videos. Personalization & Creative Tools Every VidDay video is unique. Choose from a wide range of themes or customize fonts, colors, and layouts. Add captions, GIFs, photos, and your own music, or include digital gift wrap for a surprise reveal. Custom song options are also available for an extra-personal touch. Premium Physical Keepsakes In addition to digital delivery, VidDay offers physical keepsakes for lasting impact: Video Books – A physical book that automatically plays the video when opened, no Wi-Fi required Personalized USBs – A beautifully packaged way to preserve and gift memories Group Gifting & Giving Back VidDay also supports optional group gifting features, including crowdfunding toward a gift card or planting verified trees in the recipient’s honor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

791 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

70th Birthday Gift…

Overall this was a great way to create a video for a 70th birthday gift. We had trouble with the syncing of contacts so we copied the link to send to everyone separately which a bit frustrating. Some people had trouble figuring things out but the majority did fine. Choosing the music, backgrounds and time limits for each photo was easy. I would recommend this to anyone looking to create a video gift.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

It was awesome

It was awesome. My husband loved it for his 60 th birthday. It was very easy to do and memorable. Thank you! I know friends and family that are to use it now.

August 24, 2025
Unprompted review
Rated 5 out of 5 stars

The end product

The end product! It was a little confusing trying to get the video to load but the customer service chat box helped. So patient and knowledgeable?

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Vidday has been an awesome experience

Vidday has been an awesome experience. If you are a novice or an experienced digital tech you will find this gratifying. It was easy for all of my recipients from the original invite, making and uploading the video and pictures, and accepting and viewing the final result. It just doesn’t get better than this. Great quality for final project. Great selection of free music uploads and backgrounds. Very user friendly. I highly recommend Vidday!

August 16, 2025
Unprompted review
Rated 3 out of 5 stars

Not Yet Ready for Prime Time

Vidday is not yet quite ready for prime time. I used this platform to do a video montage for my wife's birthday. The good news: Starting the process and uploading video clips were easy and straightforward, as was composing the invitation. It was also easy to select a theme and music to go with the video, as long as you only use the basic themes and music. They also offer a host of other free and paid options to add to your video, but I did not take advantage of them. There are several weaknesses: First, you cannot choose different music to go with their "original" themes. For example, I chose the "serenity" video/image theme. I couldn't change the music to go with it. Second, sending invitations was challenging, at least for me. To their credit, they offer options for using all major socials to send them. But their email option requires you to either type in each recipient yourself, or to upload a .csv file containing the addresses for all your contacts. However, I don't use social media, and I don't keep .csv files of my contacts. I ultimately chose to copy the link and email it myself. Third, Vidday's editing capabilities are basic, at best: It is exceptionally tedious to edit within individual clips to shorten them, not just to shorten them by closing the beginning and end. I wound up having to demand that they email me one of the clips to edit on my own computer using another. much more intuitive program. I decided I could live with the rest of the clips. (Their policy is not to allow downloads of video clips, probably owing to the risk of people using the platform just for storage, which I understand. They made that exception for me.) Make sure the people you invite to upload videos follow your instructions to keep the clips short!! Fourth, for an extra charge they promise to quality check your completed video, including smoothing out awkward transitions and upping the quality of grainy clips and poor sound quality as much as possible. Other than finding some sparkles added to my intro, I didn't see much in the way of improving the quality. The final weakness, in my opinion, relates to customer service. I could easily reach a human rep through their chat (yay! no chatbot to suffer through), but service amounted to little more than answering yes and no questions and pointing me to the FAQ for more information on how to accomplish various tasks, like split and merge. It would be much better if someone could have walked me through the clip editing process. I would gladly share my screen for help. For what it is at this point, Vidday is just ok. I expected a much more intuitive editing process. If that happens, Vidday has real potential.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

An unforgettable gift

I've used Vidday twice; the experience is user friendly, the price is super reasonable, and the gift of a video is unforgettable! The recipients were absolutely overwhelmed with love. What an incredible gift.

August 16, 2025
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much for coming back to use VidDay, not once, but twice! That really means a lot to us. We're so happy to hear the experience was easy and that the videos made such a big impact. There’s nothing quite like seeing someone overwhelmed with love from the people who matter most. 💛 Thanks again for trusting us to help create those unforgettable moments!

Rated 5 out of 5 stars

Excellent customer service and end-product…

Everything about the process to create the video was extremely easy and quick. When I did have questions, I used the chat feature and was immediately connected with a live agent who quickly resolved the issue. I especially appreciated this support and not being directed to AI or links to more directions for me to read. I chose the option to copy the link to send to my contacts directly from my messages app. For me, this was easiest but keep in mind if you go this route you also have to follow up to send reminders if needed. This happens automatically if you choose to send the invites through the app. I also chose to upload background music from a file I downloaded from the Apple Music store. I have never done this before and it was super easy for me. All in all Vidday is a great service that produced a high-quality, memorable video montage with very little work on my part.

August 18, 2025
Unprompted review
Vidday logo

Reply from Vidday

Wow! Thank you so much for this detailed and thoughtful review! We’re thrilled to hear that the whole process felt easy and that our support team was able to help you right when you needed it. We totally get how refreshing it is to connect with a real person instead of being sent down a rabbit hole of links and FAQs, so we're really glad that made a difference for you.

Great call on sending invites via your messages app! Also, nice job uploading your own background music! It's awesome to hear that even first-time tasks felt simple and smooth.

Thanks again for sharing your experience. We’re so happy VidDay helped create something special with minimal effort on your part! 🎉

Rated 4 out of 5 stars

My husband’s 70th birthday

I enjoyed contacting our friends to see who might be interested in sending my husband birthday greetings. Not as many sent submissions as they are an older crowd and they found the app a little daunting., but I loved the final product and better still my husband thought it was the best gift ever!

August 16, 2025
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much for sharing this! It’s really touching to hear that your husband felt it was the best gift ever; that’s exactly why we do what we do. 💛 We totally understand that the tech side can be a bit tricky for some, especially if they’re not used to apps, but it’s wonderful that you took the time to reach out to everyone and bring it all together. So glad you loved the final product, it sounds like a beautiful celebration of a very special milestone!

Rated 4 out of 5 stars

Love the video making concept

Love the video making concept. It created a very special gift for 2 of my kids on their 18th. Will use again in 3 years for the next.

August 10, 2025
Unprompted review
Vidday logo

Reply from Vidday

That’s so wonderful to hear! What a special way to celebrate such a big milestone! We’re honored to have been part of your kids’ 18th birthdays, and we love that you’re already planning to come back for the next one. Can’t wait to help make that one just as memorable! 🎉 Thanks for sharing your experience with us!

Rated 5 out of 5 stars

Vidday to make a Special Day Special

The process of creating a story through videos and pictures is amazing. So easy and customer service is AMAZING!!!

August 13, 2025
Unprompted review
Vidday logo

Reply from Vidday

We're so happy to hear that VidDay helped make your special day even more memorable. It really is something magical when all those videos and photos come together to tell a story. And we're thrilled our customer service team could be part of that experience too! 😊 Thanks again for choosing VidDay!

Rated 5 out of 5 stars

My business partner was blown away ...

My business partner was blown away by the 1 hour video we put together for him using this awesome service

August 9, 2025
Unprompted review
Vidday logo

Reply from Vidday

That’s amazing to hear! We’re so glad your business partner loved the video! An hour-long tribute like that must’ve been incredibly meaningful. 🙌 It’s awesome that VidDay could help bring everyone’s messages together in such a powerful way. Thanks for using our service and for sharing this moment with us!

Rated 5 out of 5 stars

A bit of a work

The excitement of the final product consumes you the entire time you are waiting for response. Getting people to respond is a bit of a challenge, but well worth it in the end. Frequent reminders are needed and are sent via Vidday only if you input their email. The use of cell phone numbers is easier because cell numbers are readily available.

August 7, 2025
Unprompted review
Vidday logo

Reply from Vidday

Thanks so much for your thoughtful review! We totally get what you mean, the anticipation while waiting for everyone’s videos to come in is real! 😊 Getting responses from people can definitely be a bit of a challenge (everyone’s busy!), but we’re so glad to hear you found it worth it in the end.

You're spot on about the reminders. Email works well, but we agree that texting can be even easier since most of us have our friends' numbers handy. We really appreciate the feedback, and we’re always looking for ways to make the process smoother for everyone. Thanks again for using VidDay and for sharing your experience!

Rated 5 out of 5 stars

Amazing website

This was an amazing way to put together a video of photos as well as friends and family sharing messages. It was easy to use and the end result was fantastic. They took the pressure of editing out of my hands and they were able to enhance the quality of the photos. Any questions I had were answered quickly and clearly making the whole experience pleasurable. I can’t recommend this website highly enough.

August 11, 2025
Unprompted review
Vidday logo

Reply from Vidday

We’re really happy to hear that you found VidDay easy to use and that the final video turned out so well. It’s always our goal to take the stress out of video editing and help create something truly special. We’re also glad our support team was able to assist you quickly and clearly, that means a lot to us. Thanks again for the glowing recommendation! 😊

Rated 5 out of 5 stars

Surprise Birthday Video

Vidday.com was user-friendly and that's coming from someone who is not tech savvy at all. I didn't use all of the options vidday.com provided, such as sending emails to participants, which probably would have made the whole project even simpler. I had already contacted people to send in videos, so I only used vidday.com to put everything together. It was a simple drag and drop process. Pricing was reasonable and I liked how they offered one free edit after it was processed. Though at that point I was done and didn't want to make any changes. My only complaint was that on some videos, which were in portrait view, there was no background on the sides. Contacted Customer Service, who was very prompt and helpful, but the background slides rotate and there's not really a way to ensure certain videos get backgrounds that complement them evenly, if that makes sense. The main objective was obtained, a surprised and happy recipient.

August 1, 2025
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much for taking the time to share your experience with VidDay. We're really glad to hear that you found the platform user-friendly. That means a lot to us, as we work hard to make the process simple and enjoyable for everyone.

It’s great to hear you had an easy time uploading your videos and putting everything together.

We appreciate your feedback on the portrait video backgrounds. You're absolutely right, the backgrounds rotate automatically, and while we try to keep them as consistent and visually pleasing as possible, there isn’t currently a way to assign specific ones to specific clips. That said, your comment is really helpful and we’ve passed it along to our team for future improvements.

Most importantly, we’re thrilled to hear the recipient was surprised and happy! That’s always our goal. Thanks again for using VidDay and for sharing such thoughtful feedback!

Rated 5 out of 5 stars

Working with Vidday was amazing

Working with Vidday was amazing! The process is easy and very straightforward. I would recommend using this company for any of your needs as they have great customer service and a wonderful and helpful team.

August 1, 2025
Unprompted review
Vidday logo

Reply from Vidday

That is so awesome to hear that you had a great experience with VidDay and found the process easy and straightforward. Our team really does care about making everything as smooth and enjoyable as possible, so it means a lot to hear that it showed. Thanks again for the recommendation, we truly appreciate it!

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