While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendliness of the platform and the excellent quality of the final video product. Many people found the website intuitive and easy to navigate, making the process of creating personalized videos simple and enjoyable. The service is frequently highlighted for its efficiency and the ability to produce memorable tributes for various occasions. Reviewers also commend the outstanding customer service, noting the prompt, helpful, and patient support received through chat. While most users had a seamless experience, some people encountered minor issues with audio options or found the free templates and music somewhat limited. A few customers also reported difficulties with the login interface and slower responses from customer service in specific instances.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's ease of use and... See more

Product

Consumers find the product to be positive, often describing it as an amazing and perfect gift. Many reviewers... See more

Website

Clients share positive opinions on the website, consistently praising its ease of use and intuitive... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the seamless and easy-to-use... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved how seamless this service was to use, and the final product was perfect!! A local teacher was receiving a major award and not many could attend the event where she was receiving her honor. I w... See more

Company replied

Rated 5 out of 5 stars

Used VidDay’s White Glove service to create a 31-minute birthday video for my wife’s 60th, and it exceeded every expectation. The team wove together over 30 minutes of memories, photos, and a custo... See more

Company replied

Rated 5 out of 5 stars

Vidday is a great tool to develop memorable and special tributes for your love ones for any occasion. The program is user friendly which makes the process of inviting people, managing the video uploa... See more

Company replied

Rated 5 out of 5 stars

Vidday was such a beautiful surprise. The whole process was really easy and the final video came out way better than I expected. Everyone who sent a clip found it simple to upload, even people who ar... See more

Company replied


Company details

  1. Greeting Card Shop
  2. Gift Shop
  3. Video Editing Service
  4. Video Production Service
  5. Web Collaboration Platform

Written by the company

VidDay is a group video maker for birthdays and special occasions that helps people create meaningful surprise video gifts together. With VidDay, you can easily invite friends and family by link to record and upload video messages from any device, anywhere in the world. No app is required for guests. Once messages are collected, VidDay combines everything into one shareable video gift that can be watched online, downloaded, or gifted digitally. VidDay is commonly used to create birthday videos with friends, group birthday videos, and surprise video gifts for birthdays, as well as celebration videos for anniversaries, retirements, weddings, graduations, farewells, memorials, and corporate recognition. Customers choose VidDay when they want to bring people together across distances and create something more personal and emotional than a card, text message, or standard gift. The platform is free to start with no credit card required. Organizers can invite unlimited guests and preview their video as many times as they like before deciding to share. You only pay when you’re happy with the result and ready to deliver the video, with pricing starting at $5. VidDay offers easy personalization tools, including themes, captions, photos, your own music, GIFs, and AI upscaling to help improve video and photo quality. The guided editor is designed to be simple and intuitive, even for first-time organizers managing large groups. For those who want something tangible, VidDay also offers optional keepsakes such as USB video gifts and Video Books, allowing recipients to replay their video gift anytime without relying on a phone or computer. VidDay is trusted by millions of users worldwide and is rated 4.9/5 on Google and 4.8/5 on Trustpilot (as of January 2026). The company provides real human live chat support to help organizers at every step, from inviting contributors to final delivery. VidDay was built to make it easy to turn video messages into a surprise video gift for birthdays and any celebration, big or small. How the VidDay Process Works VidDay uses a simple three-step Invite → Upload → Combine workflow that removes the stress of coordination: 1. Start & Invite: Create your event page in seconds and share a private submission link via text, email, or social media. 2. Collect Media: Friends and family click the link to upload video messages, photos, and audio clips directly from their phone or computer. 3. Create & Share: Use the guided editor to arrange clips, add a personalized soundtrack, apply a theme, and share or gift the finished video. Key Features That Make VidDay Different No App Required for Guests: Invitees upload from any browser on any device. No downloads, logins, or accounts needed. Free to Start – No Credit Card Needed: Start your project, invite unlimited guests, and preview your video for free. Pay only when you’re ready to share. Smart Invites & Auto-Reminders: Track submissions and send automated reminders so no one forgets to participate. AI-Powered Photo Enhancement: Built-in AI upscaling improves clarity for older or low-resolution photos so they look great alongside video messages on any screen. Pay-When-Happy Pricing: Only pay when you’re satisfied with the final video. Pricing starts at $5, with optional annual plans for unlimited videos. Personalization & Creative Tools Every VidDay video is unique. Choose from a wide range of themes or customize fonts, colors, and layouts. Add captions, GIFs, photos, and your own music, or include digital gift wrap for a surprise reveal. Custom song options are also available for an extra-personal touch. Premium Physical Keepsakes In addition to digital delivery, VidDay offers physical keepsakes for lasting impact: Video Books – A physical book that automatically plays the video when opened, no Wi-Fi required Personalized USBs – A beautifully packaged way to preserve and gift memories Group Gifting & Giving Back VidDay also supports optional group gifting features, including crowdfunding toward a gift card or planting verified trees in the recipient’s honor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

791 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love creating these type of videos…

I love creating these type of videos when I first saw it I was moved by the idea and been using this company ever chance I get . I like the fact that I can add my own music also . This is a great keepsake gift for anyone .

March 26, 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you for this amazing feedback! We love your passion for making these videos and are so excited that VidDay has become your go‑to for every special moment. Adding your own music gives each video such a meaningful, personal vibe. It really is the perfect keepsake gift for anyone.

Rated 5 out of 5 stars

A perfect user friendly way to spread happiness

My experience with Vidday video should be rated a 10 and above. Their customer service chat guided me through over 20 previews and explain in detail how to navigate every issue I had. I am a 70 year technology challenged individual and the chat operators got me through it. The video finished just as I envisioned and even better. I highly recommend using Vidday to make someones occasion a happy one.

March 21, 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you, Marilyn. We’re over the moon that your VidDay experience was a “10 and above.” It’s wonderful to hear that our customer service team guided you through each preview and helped you feel comfortable with every step, especially since technology isn’t always your favorite thing. Hearing that the final video came out beyond what you envisioned is such a joy for us.

Thank you for recommending VidDay as a beautiful way to brighten someone’s occasion.

Rated 5 out of 5 stars

Exactly what I was looking for!

I had come up with the idea to ask family and friends to send me clips of wishing my daughter a happy birthday and I would put them all together. However, I quickly realized this was not something I could undertake and so a quick google search led me to Vidday. I can't say enough about how easy this made the entire process! What started off as a small project quickly grew into something really special. Having friends and family participate was a lot of fun and Vidday made it seamless. I found the platform very organic to navigate and really enjoyed putting it all together. The turn around time was speedy and my daughter really loved receiving the video as a gift. I would recommend this to everyone looking for a fun way to make someone feel special.

March 20, 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much for sharing this wonderful review. We love hearing how your simple idea to collect birthday clips for your daughter grew into something truly special. It’s amazing that friends and family jumped in and that VidDay made the whole process seamless and fun. We’re thrilled the platform felt natural to navigate, saved you time, and delivered such a speedy turnaround. Knowing your daughter loved her video gift means everything. This is exactly why we do what we do.

Rated 5 out of 5 stars

This was an amazing idea and a great gift!

This was an amazing idea and a great gift t for my partner. We celebrated his 40th birthday by creating his video. A great gift for someone who doesn't ask for much and is so appreciated But may not hear it all the time.

The system was very easy to use, very user friendly for the contributors and really easy to finalize.

I had to play around with it a little bit. I bought the yearly plan so I can do multiple videos for other family members or friends if I want to.

What a great idea!

March 5, 2026
Unprompted review
Vidday logo

Reply from Vidday

Shavonta, this review absolutely made our day. We’re so excited that your partner’s 40th birthday video gift meant so much, especially for someone who deserves to hear all that love.

We love to hear you found the system simple to use, contributor‑friendly, and easy to finalize. And we love that you upgraded to the yearly plan, you’re about to create so many unforgettable moments. Truly such a great idea.

Rated 5 out of 5 stars

Easy to use (even for low tech folks) + great final video

I was searching for a unique gift idea for a 50th wedding anniversary and I came across Vidday. I loved the variety of options to invite participants with and remind them of deadlines. I also appreciated that I could just upload videos from people who couldn't figure out how to get their videos in via the application. The self-editing feature was also very easy to use and helped me cut dead time out of each submission. The anniversary couple was blown away with the final video and genuinely surprised so many of their "low tech" friends figured it out. I would say that is a direct compliment to the ease of the Vidday platform.

February 21, 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much, Kara. We’re thrilled that VidDay helped you create such a meaningful 50th anniversary video gift. It’s wonderful to hear that inviting participants, sending reminders, and even uploading videos for those who needed a little help all felt easy. We’re glad the self‑editing tools made trimming clips simple too.

Knowing the anniversary couple was blown away and that even the “low tech” friends got their videos in, is such a compliment to the platform’s ease of use.

Thank you for choosing VidDay to help celebrate such a special milestone.

Rated 5 out of 5 stars

The Birthday Greeting from Vidday…

The Birthday Greeting from Vidday brought my daughter to tears. All her friends from around the country sent greetings, verbal and typed including photos through the years. She loved it. I couldn't figure out how to add my own music, but the choices on vidday were fine.

March 14, 2026
Unprompted review
Vidday logo

Reply from Vidday

Donna, We love knowing that your daughter’s birthday video gift brought such an emotional and joyful reaction. It’s amazing that friends from across the country came together to celebrate her with heartfelt messages and photos through the years. Even if adding your own music was a bit tricky, we’re glad the VidDay selections worked well for you.

We’re thrilled the final video was such a hit. Thank you for trusting us with such a heartfelt birthday gift.

Rated 5 out of 5 stars

Easy and a huge time saver

Vidday was used by a friend for their 30th birthday and the process was so smooth that I used it for my husband's birthday. It was so easy for my family and friends to use and I appreciate the time saving by not having to edit the presentation myself. It was affordable and the pricing system was reasonable. My husband and his family love the finished product!

March 15, 2026
Unprompted review
Vidday logo

Reply from Vidday

Grace, we’re delighted that creating a birthday video gift for your husband was easy, collaborative, and a big time‑saver. It’s wonderful to hear your family and friends had no trouble using the platform, and that the pricing worked well for you. We’re so happy the finished video was loved by everyone.

Thank you for this fantastic review!

Rated 5 out of 5 stars

100% recommend

100% recommend. Easy to use, reasonable prices. Would use again

March 14, 2026
Unprompted review
Vidday logo

Reply from Vidday

Megan, we love hearing this. We’re so happy VidDay was easy, affordable, and worth recommending. We look forward to helping you create another video gift.

Rated 5 out of 5 stars

Great Product

Great product. Easy to use and collaborate with others! Lots of options to make a unique and affordable video!

March 12, 2026
Unprompted review
Vidday logo

Reply from Vidday

We appreciate this wonderful feedback. It’s great to know VidDay made it simple to work with others and create a one‑of‑a‑kind video gift. We love hearing that the process was easy and budget‑friendly.

Rated 5 out of 5 stars

These are easy to make and turn out great!

It is very easy to make! I have made two videos and they've both been easy and turned out super great! Will definitely use again! The hardest part is just getting your friends and family to actually DO IT! haha

March 11, 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you for the awesome review. We’re so glad both of your video gifts were easy to make and turned out super great. We love hearing that you’ll be back again.

We totally agree, getting everyone to send their videos is the real adventure 🎉

Rated 5 out of 5 stars

This was such an amazing app to make a…

This was such an amazing app to make a memorable video for my mom’s 75th birthday! It was easy to use, anytime I did a live chat for help someone always responded. The video came out great!

March 8, 2026
Unprompted review
Vidday logo

Reply from Vidday

Karen, this review made our day!

We’re so happy the process of making a birthday video gift for your mom’s 75th felt smooth, supported, and enjoyable.

Our team loved being able to help along the way, and we’re thrilled the finished video came out beautifully.

Rated 5 out of 5 stars

Very easy

Very easy to use & monitor length of video. Great for sequencing videos & having videos uploaded.

February 20, 2026
Unprompted review
Vidday logo

Reply from Vidday

John, thank you for the great feedback. It’s wonderful to hear that sequencing clips and uploading videos felt simple and smooth. We’re happy VidDay worked so well for you.

Rated 5 out of 5 stars

Totally brilliant

Totally brilliant. Used vidday a few times over the years for memorable videos and I highly recommend them.

March 7, 2026
Unprompted review
Vidday logo

Reply from Vidday

Kate, thank you for being such a loyal VidDay creator.

We’re so glad VidDay has helped you make memorable video gifts time and time again. Your support genuinely means the world to us.

THANK YOU!!

Rated 5 out of 5 stars

Making a congratulatory video

Making a congratulatory video for my grandson’s graduation was very user-friendly. I was even given a chance to re-do if the video did not look good to me, which I took advantage of.

March 9, 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you Barbara for sharing this lovely review.

We’re so glad creating a graduation video gift for your grandson felt so user‑friendly. Being able to redo clips until they looked just right is exactly the kind of creative freedom we want you to have. We’re thrilled VidDay helped you celebrate such a proud moment.

Rated 5 out of 5 stars

I put a video together for my friends…

I put a video together for my friends 40th and it was an absolutely amazing experience! The room was filled of laughter and tears of joy! Such a memorable day and so easy to put together in one place!

March 7, 2026
Unprompted review
Vidday logo

Reply from Vidday

Mary-Anne, thank you for sharing your experience. We’re thrilled your video gift brought so much joy to your friend’s 40th and that putting it together felt effortless.

It means a lot to be part of your celebration! 💙

Rated 5 out of 5 stars

This video came out so much better than…

This video came out so much better than I expected! It was so easy for me to use as I am not tech savvy and was afraid to take on this project. I will definitely use this again and I cannot recommend enough! This was the best gift ever for my daughter to receive from her family and have forever! THANK YOU VIDDAY!!!!

March 2, 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you, Lynne. Your kind words mean so much. We’re thrilled that VidDay was simple and stress‑free for you, and knowing this video gift became such a special keepsake for your daughter is the best compliment we could ask for. We appreciate your heartfelt recommendation.

Rated 5 out of 5 stars

Best gift ever!

Except for the initial legwork, which was contacting friends and family, this was the easiest and most fun gift I have given in a long time. My friend, who was the video recipient, said it was the best present she had ever received in her 70 years!

March 3, 2026
Unprompted review
Vidday logo

Reply from Vidday

We’re so happy to hear how much joy your birthday video brought! Knowing your friend called it the best gift in 70 years is the sweetest compliment. Thank you Sonja, for choosing VidDay for such a special video gift.

Rated 5 out of 5 stars

VidDay did exactly what I needed it to…

VidDay did exactly what I needed it to do...capture a tribute from my son's basketball program to the coaches. It was a unique idea and added a nice touch to their year end celebration. The coaches (yes grown men, Lol) were in tears. They were touched by the messages the players left for them. I needed assistance a couple of times will creating the video. I utilized the chat feature. Prompt responses and answered all my questions.

March 1, 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you for sharing this touching experience! We’re thrilled VidDay made it easy to create a video gift that meant so much to the coaches. Knowing it brought real emotion to their celebration is exactly why we do what we do. We’re also glad our chat team could support you along the way.

Rated 5 out of 5 stars

Last minute 47th birthday surprise

I decided last minute to do that as surprise for my husband's birthday and he loved it. This is such an amazing way and easy way to get everyone together now matter the distance. It's a gift that will last forever.
The price was very reasonable.

February 28, 2026
Unprompted review
Vidday logo

Reply from Vidday

Hi Kris! What a lovely surprise for your husband’s 47th. It really is the best feeling to see everyone come together, no matter the miles between them. We’re so glad it was a stress-free experience for you, and here’s to many more happy memories! 🎂

Rated 5 out of 5 stars

For my husband's 70th bday video

For my husband's 70th bday video, the choice of platforms in which to invite made it so simple to reach people. For those latecomers, I was able to easily extend the "deadline date" and really enjoyed the ability to remind people via Vidday's communication. My daughter took over with organization so can't speak to that but overall , for the value, highly recommend Vidday! My husband's reaction" One of the best of my gifts given".

February 27, 2026
Unprompted review
Vidday logo

Reply from Vidday

Thanks so much for the kind words, LT! We love hearing that the invitation process made things easier for you, and it’s great that you were able to use our tools to nudge those latecomers along.

We’re honoured that the video gift montage turned out to be one of your husband’s favorite gifts! 🎁😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look