While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendliness of the platform and the excellent quality of the final video product. Many people found the website intuitive and easy to navigate, making the process of creating personalized videos simple and enjoyable. The service is frequently highlighted for its efficiency and the ability to produce memorable tributes for various occasions. Reviewers also commend the outstanding customer service, noting the prompt, helpful, and patient support received through chat. While most users had a seamless experience, some people encountered minor issues with audio options or found the free templates and music somewhat limited. A few customers also reported difficulties with the login interface and slower responses from customer service in specific instances.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's ease of use and... See more

Product

Consumers find the product to be positive, often describing it as an amazing and perfect gift. Many reviewers... See more

Website

Clients share positive opinions on the website, consistently praising its ease of use and intuitive... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the seamless and easy-to-use... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved how seamless this service was to use, and the final product was perfect!! A local teacher was receiving a major award and not many could attend the event where she was receiving her honor. I w... See more

Company replied

Rated 5 out of 5 stars

Used VidDay’s White Glove service to create a 31-minute birthday video for my wife’s 60th, and it exceeded every expectation. The team wove together over 30 minutes of memories, photos, and a custo... See more

Company replied

Rated 5 out of 5 stars

Vidday is a great tool to develop memorable and special tributes for your love ones for any occasion. The program is user friendly which makes the process of inviting people, managing the video uploa... See more

Company replied

Rated 5 out of 5 stars

Vidday was such a beautiful surprise. The whole process was really easy and the final video came out way better than I expected. Everyone who sent a clip found it simple to upload, even people who ar... See more

Company replied


Company details

  1. Greeting Card Shop
  2. Gift Shop
  3. Video Editing Service
  4. Video Production Service
  5. Web Collaboration Platform

Written by the company

VidDay is a group video maker for birthdays and special occasions that helps people create meaningful surprise video gifts together. With VidDay, you can easily invite friends and family by link to record and upload video messages from any device, anywhere in the world. No app is required for guests. Once messages are collected, VidDay combines everything into one shareable video gift that can be watched online, downloaded, or gifted digitally. VidDay is commonly used to create birthday videos with friends, group birthday videos, and surprise video gifts for birthdays, as well as celebration videos for anniversaries, retirements, weddings, graduations, farewells, memorials, and corporate recognition. Customers choose VidDay when they want to bring people together across distances and create something more personal and emotional than a card, text message, or standard gift. The platform is free to start with no credit card required. Organizers can invite unlimited guests and preview their video as many times as they like before deciding to share. You only pay when you’re happy with the result and ready to deliver the video, with pricing starting at $5. VidDay offers easy personalization tools, including themes, captions, photos, your own music, GIFs, and AI upscaling to help improve video and photo quality. The guided editor is designed to be simple and intuitive, even for first-time organizers managing large groups. For those who want something tangible, VidDay also offers optional keepsakes such as USB video gifts and Video Books, allowing recipients to replay their video gift anytime without relying on a phone or computer. VidDay is trusted by millions of users worldwide and is rated 4.9/5 on Google and 4.8/5 on Trustpilot (as of January 2026). The company provides real human live chat support to help organizers at every step, from inviting contributors to final delivery. VidDay was built to make it easy to turn video messages into a surprise video gift for birthdays and any celebration, big or small. How the VidDay Process Works VidDay uses a simple three-step Invite → Upload → Combine workflow that removes the stress of coordination: 1. Start & Invite: Create your event page in seconds and share a private submission link via text, email, or social media. 2. Collect Media: Friends and family click the link to upload video messages, photos, and audio clips directly from their phone or computer. 3. Create & Share: Use the guided editor to arrange clips, add a personalized soundtrack, apply a theme, and share or gift the finished video. Key Features That Make VidDay Different No App Required for Guests: Invitees upload from any browser on any device. No downloads, logins, or accounts needed. Free to Start – No Credit Card Needed: Start your project, invite unlimited guests, and preview your video for free. Pay only when you’re ready to share. Smart Invites & Auto-Reminders: Track submissions and send automated reminders so no one forgets to participate. AI-Powered Photo Enhancement: Built-in AI upscaling improves clarity for older or low-resolution photos so they look great alongside video messages on any screen. Pay-When-Happy Pricing: Only pay when you’re satisfied with the final video. Pricing starts at $5, with optional annual plans for unlimited videos. Personalization & Creative Tools Every VidDay video is unique. Choose from a wide range of themes or customize fonts, colors, and layouts. Add captions, GIFs, photos, and your own music, or include digital gift wrap for a surprise reveal. Custom song options are also available for an extra-personal touch. Premium Physical Keepsakes In addition to digital delivery, VidDay offers physical keepsakes for lasting impact: Video Books – A physical book that automatically plays the video when opened, no Wi-Fi required Personalized USBs – A beautifully packaged way to preserve and gift memories Group Gifting & Giving Back VidDay also supports optional group gifting features, including crowdfunding toward a gift card or planting verified trees in the recipient’s honor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

791 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just what I was looking for

Just what I was looking for - an easy platform for folks to send an audio or video message and have them compiled into a heartful collection. It was quick, logical and gave me the opportunity to eliminate the background music, add graphics, etc. Terrific platform!

December 22, 2025
Unprompted review
Vidday logo

Reply from Vidday

Thank you, J Lowell! We’re so happy to hear Vidday was exactly what you were looking for and that the platform felt intuitive and flexible for creating something heartfelt. :)

It’s great to know you enjoyed having control over details like music and adding graphics. We truly appreciate your kind words and support!

Rated 5 out of 5 stars

Easy to use and sharable

I searched for a video production tool to put together a video for my Mom's 90th birthday. Mom loved it! Vidday made it so easy to upload messages and produce a finished, sharable video. I'll definitely use this service again.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I love this idea

I love this idea. I tried it out for my mom's 70th birthday. The process was so simple and my mom loved the finish video. I will definitely use this website in the future for other occasions.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

VidDay is excellent

VidDay is an excellent product that truly delivers on its promise. The platform is incredibly easy to use, making the process of creating a collaborative video simple and stress-free. From start to finish, everything feels intuitive and well-designed.
The end product is nothing short of amazing—professional, heartfelt, and beautifully put together. It captures memories in a way that feels both personal and polished, making it perfect for celebrating milestones or surprising loved ones.
I highly recommend VidDay to anyone looking for a meaningful, creative way to bring people together.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow. Just wow. This ended up being the easiest and best gift my husband received for his birthday. Bringing together family and friends who live far away to be part of his 60th birthday video felt nothing short of a miracle. Highly recommend!

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

VidDay is my new favorite way to celebrate special occasions

VidDay is my new favorite way to celebrate special occasions! In the past few months I've created two retirement videos and one 90th birthday tribute. All were easy and fun for people to participate in and a breeze to edit and create. And the honorees were blown away! Chat support was always available and helped me work through a couple special requests. Very glad I found this platform!

December 12, 2025
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much, Diane!

It’s wonderful to hear that you were able to create multiple retirement videos and a 90th birthday tribute so easily. We’re glad the recipients were blown away AND that chat support could help with your special requests.

Can't wait to see your next creation. 🌟

Rated 5 out of 5 stars

Easy to use; highly recommend!

Platform was easy to use. From sending out invites and reminders, tracking submissions, uploading photos and videos and editing. Everything was smooth and intuitive. The final product looked great; quality was excellent. Highly recommend VidDay to create memorable videos for any occasion!

December 12, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hey there, thanks so much! So happy that sending invites, tracking submissions, and editing all felt easy and stress-free for you. Knowing the final video looked great too is really the icing on the cake. Thanks again. 🤍

Rated 1 out of 5 stars

The login interface is unacceptable as…

The login interface is unacceptable as I never get an email and can’t find out how to login with my password and the customer service response is unacceptable… Can’t figure out how to update my payment information and the chat doesn’t respond

December 13, 2025
Unprompted review
Vidday logo

Reply from Vidday

We’re really sorry to hear about this experience. We understand how frustrating it can be when you’re trying to log in or update payment details and don’t get the help you need right away.

Our chat is handled by real people, and while we aim to respond quickly, there can occasionally be short delays during busy times. That said, we completely understand how this felt unacceptable, and we apologize for the inconvenience.

We truly value you as a long-time customer and would love the chance to make this right. Please reach out to us at support@vidday.com, and we’ll personally help get everything sorted for you.

Rated 5 out of 5 stars

Easy to use site

Easy to use site, a variety of editing options to make the video stand out and personal. Wonderful experience. Amazing price.

December 10, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hi Briana, thanks a bunch! We’re so happy to hear that VidDay made creating a personal and standout video gift montage easy for you. It’s lovely to know you enjoyed the experience - and felt the price was amazing 💫

Rated 5 out of 5 stars

A great experience

I was able to pull together a 60th birthday video in a short amount of time. We all loved it and it was so easy for everyone to participate.

December 9, 2025
Unprompted review
Vidday logo

Reply from Vidday

Thank you for sharing, Abarna! 💫

It's awesome that you were able to pull together the 60th birthday video gift quickly and that everyone enjoyed it - it’s exactly why we built VidDay!

Rated 5 out of 5 stars

My aunt and other families loved the…

My aunt and other families loved the video I made on Vidday. The process was easy and it gave me the efficiency I needed. I loved the program and will be using it in the future.

December 6, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hi Kendrick, thanks so much! We’re so glad your aunt and the other families enjoyed the video. Can’t wait to see what you create next! 🌟

Rated 5 out of 5 stars

Excellent and very pleased

Vidday did an excellent job on the videos for my girlfriend’s birthday. We were very pleased with the outcome and thoroughly enjoyed the experience

December 3, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hi Diego, thanks so much!

It's great that the videos for your special someone’s birthday turned out just right. It’s wonderful to know you both enjoyed the experience and the final result - thank you for taking a moment to share your feedback with us. :)

Rated 5 out of 5 stars

Laptop use is better

I thought uploading photos and videos was easy. Communication to others was good. Although I tried to import Google contacts, it only did about 10%. However, it was easy to add and invite people individually via email or text. I thought the edit features were great. Definitely easier on a laptop. Mobile was a bit tougher to navigate as it kept selecting content instead of scrolling up/down. Mobile also wouldn't let me add content from Google photo, I kept getting an error. However, using the laptop was very easy and user friendly and had none of the same issues.
The end product was a delightful video that the recipient really enjoyed.

December 4, 2025
Unprompted review
Vidday logo

Reply from Vidday

Thanks for your review Heather :) 💫

We’re glad the uploading and editing worked well for you, especially on a laptop. It’s also nice to hear the final video brought some more joy to the world.

Definitely appreciate your notes about mobile and Google Photos - we'll forward that to our developers to look into. It’s super helpful to know where we can improve. Thanks for taking the time to share!

Rated 5 out of 5 stars

This was a great platform from start to…

This was a great platform from start to finish. Easy to use, share, and create. The video turned out perfect and the end result was better than I thought it would be. Also the price was completely reasonable and worth it!

December 5, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hi Katrina, thanks so much.

We’re so happy to hear that the whole process, from start to finish, felt easy for you. Also really nice knowing that your final video turned out even better than expected :)

We appreciate you taking the time to share!

Rated 5 out of 5 stars

Happy Retirement!

I was tasked to create a short retirement video for one of the partners of the company. Our marketing director put me on to your website and thank goodness she did because I didn't know where to start. It was such an easy process. Since they didn't want a lengthy video, I was able to edit everyone's video. Vidday supplied the background and music, which I'm happy I didn't have to! Customer service was quick to answer any concerns I had. I would definitely use them again!

December 2, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hey, thank you so much :)

We’re so glad VidDay helped make the retirement video process easy, especially with editing, backgrounds, and music taken care of!

Really nice that our customer chat could answer your questions quickly as well. We’d be happy to help you create another video anytime!

Rated 5 out of 5 stars

Great concept. Easy to use. Fair pricing.

I came across vidday.com when I was trying to figure out a way to collect some video messages from my husband’s friends and family for a milestone birthday and put them all together into one clip. I was afraid I would have to hire a tech-savvy kid who knows how to do this type of thing, because I definitely do not have those skills! So I was so happy to see how easy it was to do this myself on Vidday, and the business seemed completely legit and trustworthy (I had also checked Trustpilot beforehand).

I found it very easy to send invitations out to friends to ask them for submissions, and some of them told me the instructions and uploading process was also easy. I enjoyed the process of assembling photos and clips in the order I wanted, but didn’t need to do any other kind of editing which was great. The video clip came together easily and it was ready to send within minutes.

My only suggestion would be that a selection of popular songs are available to add to the videos, in the same way you can do this on some social media platforms. I would’ve been willing to pay a few dollars to add the song of my choice rather than choose from the generic instrumental offerings.

The pricing for the finished product seemed completely reasonable to me. Overall, I was very happy with this site and the whole process.

December 2, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hey Shannon, thanks so much for the 5 stars!

So awesome that you were able to create milestone birthday video gift for your husband without needing any extra tech help! Great that sending invitations and arranging clips felt simple and enjoyable as well. 🌟

We also really appreciate your suggestion about adding popular songs. That’s helpful feedback as we continue improving the platform. We appreciate it!

Rated 4 out of 5 stars

It's a great product, one minor hitch

It's a great product. The platform is easy to use with a friendly and intuitive interface. The outcome was excellent and exceeded expectations. The only thing that gets in the way of a 5-star review is that the pricing model was not clear until after you've committed to the process. That said, it's a good value.

December 3, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hi Thomas, thank you for sharing!

Love knowing that you found the platform easy to use and especially that the final video gift exceeded your expectations.

Also appreciate your feedback about the pricing. Your input helps us improve and make things clearer for everyone. Thanks again for taking the time to share your thoughts. 😊

Rated 5 out of 5 stars

Best gift ever

First off, the product is amazing! I only had to enter a few pieces of information and the company did the rest. From creating the invitation to send out to providing reminders for those who choose to rsvp, it was a seamless experience. The final video was dubbed “the best gift ever” by my 80 year old mother. But I also want to take a moment and mention the customer service. I had an issue with signing in to my account because of a new phone, but the customer service rep straightened it out quickly and easily after verifying some info and got me back on track. All I can say is thank you Vidday! I will definitely be recommending you in the future.

November 28, 2025
Unprompted review
Vidday logo

Reply from Vidday

We’re so happy that your mom called her VidDay 'the best gift ever' - that makes our day!

Awesome that the process felt seamless and that our support team could get you back on track so quickly. Thank you for sharing your experience and for recommending VidDay 😊

Rated 5 out of 5 stars

Love this!

Love this! My second time using it. Highly recommend to make someone's birthday very meaningful.

November 26, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hi there, thank you so much!

We’re so happy to hear you came back for a second VidDay. It means a lot that you’d recommend us to others 😊

Rated 5 out of 5 stars

Happy Customer!!

I want to thank this website for not only the user friendliness of it ,but the amazing help I received using the chat feature. I love everything about this website and it’s easiness to use especially when you send invites to senior citizens who had options to either record an audio or video as well as
upload pictures for my mothers’s memorial video! The finished project was perfect and I will be using this website again!! Affordable pricing too !

November 26, 2025
Unprompted review
Vidday logo

Reply from Vidday

Kinjatta, thank you for sharing!

We’re truly touched that VidDay could help honor your mother’s memory in such a meaningful way. It’s lovely to hear that the process felt easy for you and for family members of all ages, and that the final video captured everything you wanted.

We’re sending you a big virtual hug 🤗 and are here whenever you’re ready to create another VidDay.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look