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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendliness of the platform and the excellent quality of the final video product. Many people found the website intuitive and easy to navigate, making the process of creating personalized videos simple and enjoyable. The service is frequently highlighted for its efficiency and the ability to produce memorable tributes for various occasions. Reviewers also commend the outstanding customer service, noting the prompt, helpful, and patient support received through chat. While most users had a seamless experience, some people encountered minor issues with audio options or found the free templates and music somewhat limited. A few customers also reported difficulties with the login interface and slower responses from customer service in specific instances.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's ease of use and... See more

Product

Consumers find the product to be positive, often describing it as an amazing and perfect gift. Many reviewers... See more

Website

Clients share positive opinions on the website, consistently praising its ease of use and intuitive... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the seamless and easy-to-use... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved how seamless this service was to use, and the final product was perfect!! A local teacher was receiving a major award and not many could attend the event where she was receiving her honor. I w... See more

Company replied

Rated 5 out of 5 stars

Used VidDay’s White Glove service to create a 31-minute birthday video for my wife’s 60th, and it exceeded every expectation. The team wove together over 30 minutes of memories, photos, and a custo... See more

Company replied

Rated 5 out of 5 stars

Vidday is a great tool to develop memorable and special tributes for your love ones for any occasion. The program is user friendly which makes the process of inviting people, managing the video uploa... See more

Company replied

Rated 5 out of 5 stars

Vidday was such a beautiful surprise. The whole process was really easy and the final video came out way better than I expected. Everyone who sent a clip found it simple to upload, even people who ar... See more

Company replied


Company details

  1. Greeting Card Shop
  2. Gift Shop
  3. Video Editing Service
  4. Video Production Service
  5. Web Collaboration Platform

Written by the company

VidDay is a group video maker for birthdays and special occasions that helps people create meaningful surprise video gifts together. With VidDay, you can easily invite friends and family by link to record and upload video messages from any device, anywhere in the world. No app is required for guests. Once messages are collected, VidDay combines everything into one shareable video gift that can be watched online, downloaded, or gifted digitally. VidDay is commonly used to create birthday videos with friends, group birthday videos, and surprise video gifts for birthdays, as well as celebration videos for anniversaries, retirements, weddings, graduations, farewells, memorials, and corporate recognition. Customers choose VidDay when they want to bring people together across distances and create something more personal and emotional than a card, text message, or standard gift. The platform is free to start with no credit card required. Organizers can invite unlimited guests and preview their video as many times as they like before deciding to share. You only pay when you’re happy with the result and ready to deliver the video, with pricing starting at $5. VidDay offers easy personalization tools, including themes, captions, photos, your own music, GIFs, and AI upscaling to help improve video and photo quality. The guided editor is designed to be simple and intuitive, even for first-time organizers managing large groups. For those who want something tangible, VidDay also offers optional keepsakes such as USB video gifts and Video Books, allowing recipients to replay their video gift anytime without relying on a phone or computer. VidDay is trusted by millions of users worldwide and is rated 4.9/5 on Google and 4.8/5 on Trustpilot (as of January 2026). The company provides real human live chat support to help organizers at every step, from inviting contributors to final delivery. VidDay was built to make it easy to turn video messages into a surprise video gift for birthdays and any celebration, big or small. How the VidDay Process Works VidDay uses a simple three-step Invite → Upload → Combine workflow that removes the stress of coordination: 1. Start & Invite: Create your event page in seconds and share a private submission link via text, email, or social media. 2. Collect Media: Friends and family click the link to upload video messages, photos, and audio clips directly from their phone or computer. 3. Create & Share: Use the guided editor to arrange clips, add a personalized soundtrack, apply a theme, and share or gift the finished video. Key Features That Make VidDay Different No App Required for Guests: Invitees upload from any browser on any device. No downloads, logins, or accounts needed. Free to Start – No Credit Card Needed: Start your project, invite unlimited guests, and preview your video for free. Pay only when you’re ready to share. Smart Invites & Auto-Reminders: Track submissions and send automated reminders so no one forgets to participate. AI-Powered Photo Enhancement: Built-in AI upscaling improves clarity for older or low-resolution photos so they look great alongside video messages on any screen. Pay-When-Happy Pricing: Only pay when you’re satisfied with the final video. Pricing starts at $5, with optional annual plans for unlimited videos. Personalization & Creative Tools Every VidDay video is unique. Choose from a wide range of themes or customize fonts, colors, and layouts. Add captions, GIFs, photos, and your own music, or include digital gift wrap for a surprise reveal. Custom song options are also available for an extra-personal touch. Premium Physical Keepsakes In addition to digital delivery, VidDay offers physical keepsakes for lasting impact: Video Books – A physical book that automatically plays the video when opened, no Wi-Fi required Personalized USBs – A beautifully packaged way to preserve and gift memories Group Gifting & Giving Back VidDay also supports optional group gifting features, including crowdfunding toward a gift card or planting verified trees in the recipient’s honor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

791 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I had never done anything like this…

I had never done anything like this before. THIS is the place to start if you want to send a collection of videos to a friend to mark an event. The customer service from these folks is off the charts. I received responses within a minute any time I had a question about how the site worked, or the best way to do something, or the cost, etc. They were there in a flash and had the answer to my questions.

September 22, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hi Bernadette!

It's great that your first experience with making a video gift went so smoothly. Thank you for sharing that!

Knowing that our support team was able to respond quickly and guide you through the process really means a lot as well. I really appreciate you choosing VidDay to help you share something special. 😊

Rated 5 out of 5 stars

Simple to use, wonderful gift for my mother

Instructions were clear and to the point. Sending invitations was easy. Rearranging the pics and videos was a breeze. The total completed package was beautiful and the recipient thoroughly enjoyed seeing all her family with birthday wishes for her!

September 16, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hi Tracy,

Thanks for the 5 stars! I'm so glad to hear your mother enjoyed her birthday video gift compilation. 🎂

It definitely sounds like you put a lot of thought into creating something memorable for her, and we’re glad VidDay made the process simple and enjoyable.

Thanks again. We hope to create with you again soon!

Rated 5 out of 5 stars

3rd time I’ve used VidDay…

This was the 3rd time I’ve used VidDay for milestone family birthdays. It was easy for the contributors to upload their messages, I am very pleased with the result and by sending out all the invites by email, VidDay sent any reminders out automatically. All done on my mobile phone. Will definitely use again! 😀

September 18, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hi Cliff,

Thanks for being a returning VidDay creator!

Third time's the charm, as they say. :)

I'm super happy that you found it easy to organize everything right from your phone and that the reminders helped your contributors stay on track. That's awesome.

We hope to create again with you soon!

Rated 5 out of 5 stars

Used VidDay for my husband's 40th…

Used VidDay for my husband's 40th birthday. Made picture and video compilation for him which made his day very special. Thank You VidDay

September 15, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hi Neha,

Thank you for letting us be part of your husband’s 40th birthday celebration! 🎈

We're glad the video gift came together nicely and helped make his day extra special. Thanks for spreading the love!

Rated 5 out of 5 stars

Make Memories From Far Away!

Platform easy to use and the live chat help was priceless. Highly recommend - will use again!

August 31, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hi Carolynne,

We appreciate the 5 stars! Thanks a bunch.

We're very glad you enjoyed using VidDay and that you found our support team to be helpful :)

We'll be here for you when you're ready to create your next video gift. See you then!

Rated 5 out of 5 stars

70th Birthday compilation

Vidday was so easy to use and the chat was always available for help and always solved my problems. I was dealing with people for a 70th birthday so some of them were scared of technology so it was easy enough for them to text or email pics or video to me and I would upload for them. Reasonably priced and I paid extra for better quality and it think it made a difference. Would recommend and use again!!

September 17, 2025
Unprompted review
Vidday logo

Reply from Vidday

Linda, thank you! It sounds like you handled a big 70th celebration like a pro, even helping out those who weren’t super tech-savvy. 🎉

Love knowing that our chat team could step in when needed, and that the upgraded quality made a difference for you. We’d be happy to help you create another memorable video gift anytime!

Rated 3 out of 5 stars

Video Okay - but Purchase Options as advertised NOT Available

Easy to upload pics ... but time-consuming trying to date-order them. Could not get task done.

Mostly disappointed in two major things:
1) The main reason that I chose this company (to buy from) was cause they offered DVD's and also USB/Memory Card purchase options.
But after making my Video - I found out that I could not purchase either (due to out-of-stock)!!! Very Frustrated.
2) I paid extra for this company to edit/clean-up any of my video mistakes. But when I compared my video with the final one that was supposedly edited by the selling company -- it appears there is no difference.
The final Birthday Video will suffice for the surprise birthday party - but not my preferred or expected outcome.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

This is a surprise gift for my dad for…

This is a surprise gift for my dad for his 90th birthday. There were a few people who had difficulty uploading, but even less technologically minded like me were able to record and send a video. You make it easy to put all the videos together in the order I want. I am also very grateful to have had the live chat help when I have needed it. A special thank you to Dominique for getting the cameo video on there for me!

September 11, 2025
Unprompted review
Vidday logo

Reply from Vidday

Susan, wow! What a milestone birthday!

I'm glad you were able to get everyone’s videos together, even with a few tech hiccups along the way. It’s great to hear that our live chat helped when you needed it.

Thank you for trusting us with such a special surprise for your dad. We hope it was a birthday to remember! 💛

Rated 5 out of 5 stars

This was so easy

This was so easy! The hardest part was uploading my photos! I am not super techy. I only wish I could have embedded a longer video of the actual memorial service, but it was too large (10 min), so I sent in 2 links. Thank you!

September 7, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hey Glenda! Thanks. We love this!

Even with uploading challenges, you pulled it off wonderfully. Splitting the longer video into two links was a smart workaround!

We’re so glad it came together and that you found the process simple overall. :)

Rated 4 out of 5 stars

Easy to use and makes a wonderful gift.

The app was easy to use for a not so tech-savvy person like myself. Once contact information was provided, it sent out the invitations. The only problem was that a few people didn't receive the link - and I do believe 1 or 2 of them! Once people had uploaded their videos/photos/messages it was easy to put them in order and upload my choice of music. This was for my husband's 70th Birthday and he loved it.

September 5, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hey Beth, thanks so much for sharing!

I'd definitely say you managed everything with ease, even for those who had trouble receiving links. If you do need troubleshooting help next time, make sure to visit in us in the support chat :)

We’re very happy that your husband loved his 70th birthday video gift. Mission accomplished!

Rated 5 out of 5 stars

Best birthday gift EVER…

I cannot tell you what a fabulous gift I was able to give my sister for her 60th birthday all because of VidDay!!! I know I won’t be able to top it, no matter how many other gift-giving occasions we might have on this earth. It included family as well as friends from all sorts of chapters in her life. Some shared heartfelt messages while others poked some fun while others did little skits reenacting days gone by. It ended up being a full-length feature film. Seriously! It was 1.5 hours, and one of the best movies I’ve ever watched. :) VidDay made the process easy and fun and the finished product something to behold. I also had them create a custom song and it was incredible. I am so glad I found out about VidDay in time for her big bday. It was one for the books!

August 22, 2025
Unprompted review
Vidday logo

Reply from Vidday

Blake, that's awesome! 1.5 hours of memories turned into a full feature film! 🎬 That is incredible.

I'm definitely pleased that VidDay made the process fun and easy for you, and that the custom song added something special to it as well. We hope to see you again soon!

Rated 5 out of 5 stars

We wanted to celebrate my mother’s 100 birthday with a distributed family

We wanted to celebrate my mother’s 100 birthday, noting that she lives in Haiti, while most of her family live in the US and in Europe. The service performed very well and provided us a way to crowdsource an awesome celebration. I started the video with a blessing from a bishop she knew for a long time; then over 7 minutes, a slideshow was done with photos of her across the years; finally I solicited short video selfies from family and friends reflecting on her impact on them and wishing her happy birthday. I got 54 videos, ranging from 5 seconds to 3 minutes in duration. She was ecstatic to see all this. In fact, she cried as the first video selfie played. The video was complemented by a zoom reunion gathering everyone. There were 33 connections, many with multiple people who had gathered for this event. The service made all this happen and my mother who is clear-minded and mobile very happy. The day after her birthday, I got over 10 calls from her thanking me, a call each time she got a visitor and asked my sister to play the video for that guest.

September 7, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hi Jean-Pierre, thank you! What an amazing celebration. 🥰

Coordinating 54 videos across continents is no small feat, and it sounds like the final video gift truly touched your mother's heart. I'm happy to know that it helped bring the family together, and that you guys were able to have such a reuniting experience!

Rated 5 out of 5 stars

BEST Product and A+++++ Customer Service!

This has been so incredibly easy to do! From start to finish it has been a breeze. When I did have questions, Lauren was on Live Chat and clicked into chat immediately and was able to help me out. EVERY company needs to take lessons from vidday.com to learn what REAL customer service is supposed to look like!

September 10, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hey there, thanks so much!

Lauren will really be glad to hear your kind words. 🙌

We’re honored that you felt VidDay represents “real customer service” because that’s exactly what we aim for!

See you next time.

Rated 5 out of 5 stars

Really great service

Really great service, especially when friends and family are scattered across the globe! Used it for my friend's 60th and my daughter's 21st and they both loved their videos.

September 7, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hey Vivien, thanks for sharing!

It’s honestly amazing how a video can connect friends and family no matter where they are in the world. 🌍

Very glad both your friend and daughter loved their videos. Nothing beats seeing everyone come together in a celebration like that. We hope to see you again soon!

Rated 5 out of 5 stars

I had the pleasure working with Jacquie and the VidDay Team…

I had the pleasure working with Jacquie and the VidDay Team to upload my Shout Out video to play before the showing at a local theatre to celebrate my partner’s birthday. Although it was way overdue and past the submission time, the team along side Jacquie not only gave me an extended submission time, they were able to approve the video and submitted it on her behalf. Jacquie and the VidDay Team was such a big help for a memorable time in such a time crunch that my whole family will witness as a surprise. Thank you again. I recommend Jacquie for who they report to the recognition they deserve.

September 9, 2025
Unprompted review
Vidday logo

Reply from Vidday

Hi Ace! Thank you so much for your kind and thoughtful review.

We’re happy we could help make your partner’s birthday celebration special, even with the tight timeline. Jacquie and the entire VidDay team strive to go above and beyond, and it means a lot to know our efforts made a difference for you!

Thank you again for trusting us with such a meaningful moment :)

Rated 5 out of 5 stars

Get well video - highly recommend!

We used VidDay to compile a video of well wishes for a friend with significant health issues who was entering hospital for a clinical trial. The website/app is so easy to use, and does a wonderful job! I cried watching the preview of well wishes and would use this service again for hopefully happier ocassions! Easy to use, professional
Quality- highly recommend.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! Thank the whole team a Vidday for helping with my best friends 70th birthday video. I am not tech savvy at all and I had to use the live chat features many times! I appreciate all the patience the staff had walking me through everything I needed to know to get this video the way I wanted it. The quality of the video was beautiful and it really made my friends day special. She cried, she laughed, all of which was the desired effect. I will definitely recommend this company to others and use them again myself! Thank you again!

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Create special memories with vidday

So grateful to vidday for helping me make such a memorable B'day video. The interface was so easy to use and loved that they allow music and other customization. Great customer service as well. Will surely use vidday again to create more memorable events!Thank you!

August 24, 2025
Unprompted review
Rated 5 out of 5 stars

I have used the Vidday service 3 times.

I have used the Vidday service 3 times now over several years- for my wife's 65th birthday, my sister's 70th birthday, and most recently for our 50th wedding anniversary. For the first 2, I involved other family and friends to submit video messages. For our anniversary I didn't ask others for messages (that would have been awkward!) , I just put together a montage of photos and video clips from our 50 years of living together. Vidday makes it easy- once you decide what photos and video clips you want to include, you can edit photos and videos as required, decide how long each photo should be displayed, and choose your background music(a very important decision as it really sets the "mood" for the montage). I find the whole process of creating the montage and watching the final product very emotional- you are highlighting someone's life in may cases, and what they mean to other family and friends.

August 27, 2025
Unprompted review

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