W and P Compliance Reviews 688

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and supportive approach, making complex processes feel manageable and stress-free. Many highlight the excellent service, noting its efficiency, reliability, and the clear, practical advice provided. The user experience, particularly with the website and training sessions, is frequently described as smooth, informative, and engaging. Reviewers found the content interesting and well-delivered, appreciating the interactive elements and the ability to gain valuable insights. However, some people mentioned that staring at a screen for extended periods during sessions could be tedious, despite acknowledging the informative nature of the content.

What people talk about most

Staff

Consumers consistently find staff to be positive, highlighting their professionalism, knowledge, and... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the information to be... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the professionalism and... See more

Website

Reviewers highlight positive aspects of the website and webinars. Customers found the portal fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with overall service! Completely felt at ease with Marianne, such a lovely lady and very informative. As a first time registered manager Marianne was able to offer so much advice and know... See more

Company replied

Rated 5 out of 5 stars

Big thank you to Lorna at W&P for helping me get through the whole CQC registration process! She has excellent knowledge, experience, always keen to help and made everything way less stressful than I... See more

Rated 5 out of 5 stars

I was very impressed with Marianne, she was very thorough, fair and supportive. She was very supportive and made staff feel at ease with her, she gave us such in-depth feed back with supporting materi... See more

Rated 5 out of 5 stars

I would like to commend Lorna Lyons Smith for her support and guidance during my preparation towards a CQC Registered Manager/Nominated Individual interview. Lorna's professionalism and knowledge shon... See more


Company details

  1. Consultant
  2. Business to Business Service
  3. Education Center

Written by the company

W&P Compliance Centre provides Compliance & Training Courses for Health & Social Care Services including Care Homes, Nursing Homes, Domiciliary Services, Learning Disability, Supported Living, and other non hospital based community services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

688 reviews

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Rated 4 out of 5 stars

very informative

very informative

January 29, 2024
W and P Compliance logo

Reply from W and P Compliance

Thanks Helen glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

Thanks Lee

Our company has been using W&P for over 6 years and the quality of service is always 5 star. A special thank you to Lee - who was very helpful, took the time to discuss and provided the relevant documents I enquired about today.

January 26, 2024
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Reply from W and P Compliance

Thanks Sherman its always nice to hear that our team provides great service - Lee passes on his thanks.

Rated 5 out of 5 stars

I must admit I was extremely worried…

I must admit I was extremely worried about the changes.
Thank you W and P. For facilitating the course and demystifying the way forward with the new CQC method of inspection.
Worth the money ….

January 25, 2024
W and P Compliance logo

Reply from W and P Compliance

Thanks Sandy glad you found the webinar useful and it eased your worries - look out for updates coming soon

Rated 5 out of 5 stars

informative training

Training was informative, the trainer explained in simple ways so it was understood, was very friendly, and approachable to ask questions would highly recommend this company

January 25, 2024
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Reply from W and P Compliance

Thanks Samantha glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

engaging subject

engaging subject - useful information -slides were clear and easy to understand.
Attendees were pro-active in asking questions
trainer was clear and the session was well organised

January 22, 2024
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Reply from W and P Compliance

Thanks Helen glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

very informative

very informative

January 23, 2024
W and P Compliance logo

Reply from W and P Compliance

Thanks Jo-Ann glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

The session was interesting

The session was interesting, interactive and informative.
We were able to identify areas to improve on while expecting inspection, what to prepare for, before and on inspection day.

January 22, 2024
W and P Compliance logo

Reply from W and P Compliance

Thanks Temitope glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

INFORMATIVE

given the changes to the way CQC are now going to be inspecting our services. I felt that the training was very informative as with change comes anxiety for many. We learnt things about the evidence that need to have ready. We now feel a bit more confident in out ability to get our service inspection ready!

January 19, 2024
W and P Compliance logo

Reply from W and P Compliance

Thanks Tracey glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

Concise

Concise, informative training session. Thanks

January 19, 2024
W and P Compliance logo

Reply from W and P Compliance

Thanks Janet glad you found the webinar useful look out for updates coming soon

Rated 4 out of 5 stars

The content was very good

The content was very good, very helpful, however it was overwhelming. Would have thought this could be spread over more time and bring sample audits forms.

January 19, 2024
W and P Compliance logo

Reply from W and P Compliance

Thanks Tafireyi glad you found the webinar useful look out for updates coming soon. We try to balance the duration and the content so its not too long or overwhelming but duly noted.

Rated 5 out of 5 stars

EXCELLENT SUMMARY OF WHAT PROVIDERS CAN EXPECT UNDER THE CQC'S NEW INSPECTION REGIME

A lot of very useful ground was covered in a well organised and well delivered webinar.
The presenter was extremely knowledgeable and came across as both relaxed and authoritative, expertly splitting the copious amounts of material up into bite-sized sections, while fielding the many questions raised with patience and humour.
Despite this being a dry and daunting subject, the time just flew by!

January 16, 2024
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Reply from W and P Compliance

Thanks John for the detailed feedback very helpful and glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

Marianne Davis - Home Audit

Marianne Davis audited our home 8th January 2024 on a unannounced visit. Marianne was highly professional and very thorough during the inspection. Marianne gave the Management team sound excellent advice on the new CQC Criteria. All observations were a fair reflection of where our service is currently at. Thank you for our extensive and positive report implementing recommendations. We thoroughly recommend W&P training and assessing. Best Wishes HM Sue Smith and DM Joanne Savidge - Cherry Wood Grange (Chelmsford).

January 8, 2024
Unprompted review
W and P Compliance logo

Reply from W and P Compliance

Thanks Joanne. Really pleased that you found the audit useful and its helps you with your compliance going forward, its important to us to know that we are helping our customers - you know where we are should you need us!

Rated 5 out of 5 stars

Great training

Great training, thank you.

January 11, 2024
W and P Compliance logo

Reply from W and P Compliance

Thanks Aeon glad you found the webinar useful look out for updates coming soon

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