Your Jersey Reviews 92

Great product, arrived quickly and was what I ordered. Communication and service were awesome.

Living overseas (Japan) there aren’t many options for purchasing NRL jerseys over here. Myjersey came up on my Facebook feed and I clicked through to see what they had. I decided to go through with the order and I’m glad I did. Communication was very smooth and the jersey arrived quickly and extremely well done. Three months on and the quality has still held up. Only problem is that no one around here has any idea what jersey it is...

Super happy, I bought a last minute birthday present that I knew would be a push to make it in time. The guys were great, super responsive and even expedited the jersey to arrive in time.
Would happily use again.

Great product and service. Thanks team.

Super easy ordering, fast turnaround, awesome quality.

Excellent service. Extremely happy with the product. Would recommend any time.

Looked around a few places to get a jersey personalised for a birthday present and was running out of time. Found Your Jersey on Facebook and was able to click through the options and order without fuss. The jersey arrived as ordered, on time and in time for the birthday. Very easy and professional outfit to deal with. Will buy again

Amazing service. Was quick to reply to my emails.
I would recommend them to anyone looking to buy sports jerseys.

I have recieved my origin jersey today, and I paid for all premium stuff on my Queensland Jersey, and there is no sleeve patch on my sleeve.

This was obviously an error on there end. The staff responded brilliantly and happily refunded me $15 for the premium missing sleeve.

Worst company I’ve ever dealt with.
Ordered a product at the start of December that was to be a Christmas present, it was upgraded to express to make sure it got here in time, nothing.
Middle of Jan they said they follow it up, “it’s defintely on the follow up list”....nothing.
They then went on to say it had been missed. Then they started not to reply to me. The only thing they could offer me was the easy way out and to “cancel my order” or “alternately we can get it out to you as soon as we can which sadly won’t be until next week at best”.......9 weeks later and still nothing so unfortunately decided to cancel my order.
If you didnt (or the manufactures) have my product in stock just tell me the truth!

My partner bought a Jersey online for my son's birthday back in November. It was received with a stain and the letters starting to peel off. It was sent back to be rectified. When my son got it back again, the stain had been removed but the letters were still in exactly the same condition, peeling off!. Sent back again and asked them to rectify again, it is now February and still my son doesn't have the Jersey back. Very poor customer support, they claim they did everything to rectify, absolute rubbish! And not reposponding to emails, and still no jersey 3 months later. Terrible experience!

James Crowther

I ordered a jersey for my stepson for his 21st. When it arrived the letters were falling off and there was a dirty mark. I contacted them and sent it back. Three weeks later they sent the SAME faulty jersey back. So disappointing. I sent it back again and two months later we haven’t received the Jersey. They have stopped answering my messages. It was expensive and paid in full. I have never come across such slack customer service. I have taken it to the Queensland Department of Fair Trading. All I wanted was a nice jersey for my stepson’s 21st!

UPDATE RESPONSE: Your Jersey, this is not true. I am happy to post the email trail as I have also sent it to the Department of Fair Trading with the PHOTOS that show not once, but twice, the faulty letters (with dates). Why would we send it back if it was in good condition? What would be the point when all we wanted was a jersey for a present in good condition? There is no logic there. Please just be respectful and provide a good quality product when someone pays for it. It was what good business management is about.

P.S I sent the second faulty jersey back on December 11, 2018. I sent an email following up after one and half months of not receiving the jersey back on January 24 at 12.32pm. No response from Your Jersey. I sent another follow up email on January 30 at 9.38am, no response from your Jersey. I left a phone message on January 30, no response. Which responses am I meant to be referring to Your Jersey?

Yes, unfortunately due to your poor business management it has had to get to this point. You can't take people's money and not provide the product they paid for in the condition it is meant to be in. If you communicated and amended the issue as promised, it would not have to come to this point and I wouldn't need to be wasting my time chasing a product I have paid for. It seems reading down the reviews that this is not the first incident. Shame on you. This is people's money you are playing with. Could you please just send the correct jersey as was paid for. I am not asking for anything I haven't actually paid for. This is a great story for A Current Affair.

UPDATE: 5/2/19 SO in response to these emails, Your Jersey sent out the Jersey the next day. And UNBELIEVABLY the Jersey was sent with the peeling letter 'A' STILL. How hard can it be to provide a product in good order when paid for? We have taken more photos with dates for QLD Department of Fair Trading. DO NOT waste your money on these products. What a headache to go through to buy a present for someone. I would expect a full refund for such poor customer and quality service. Spread the news on Social networks, I certainly plan to.

I ordered a m youth for my son. Over priced and very small. Not happy at all.

I have bought jerseys and shirts throughout the year, service has been amazing, quality of goods incredible, couldn't be happier, thanks for everything

This is the second year I have grabbed shirts for Christmas. Once again excellent service.
The product range has grown and solved my pressie worries .
Service was beyond my expectations
Thank you
Merry Christmas

Awesome products and service!

Ordered a custom backyard cricket shirt very close to Christmas due to receiving a delayed secret Santa. Contacted Your Jersey and they rushed the order as well sent it express and it arrived 4 days earlier than expected!

On top of that, it looks FANTASTIC. Way better than the photos! I want one myself now 😊

Our mate is going to love his Chrissy present and we are going to recommend everyone uses Your Jersey for pulling off the impossible.

Ordered 30 personalised backyard cricket shirts as matching DT’s for a cricket carnival at short notice. These guys did a great job to get everything printed and delivered right in the nick of time. Currently have another 30 odd shirts and DT’s on order for next years installment! Very professional and extremely helpful!

I absolutely love this company. Their service has been exemplary on each occasion of have dealt with them. Orders have arrived on time and the quality is fantastic. I have not had any issues with contact from them either. I got customised shirt from them that required some last minute changes. Nothing was too much trouble.
Can and do recommend to everyone I speak to.

Stoked! Ordered my fishing shirt from these guys and just arrive today! Didn’t think it would get here that early, but arrived first day of expected delivery date. Shirt is unreal too. Will definitely make room in the wardrobe for more.

I ordered 20 personalised Christmas Shirts for my family this year. The ordering process was made easy due to the email support that was provided. The shirts arrived on time and look amazing. This company will become part of my Christmas tradition. Thanks, Your Jersey.