Yourownruler Reviews 9

TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

9 reviews

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1-star

Replied to 20% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Worth The Pre-Order Wait!

Honestly one of the few brands where the product looked even better in person. The fit, quality, and details all felt premium, and you can tell actual effort went into the pieces just from the stitching and overall construction.

My order was a pre-order so it took around 4 weeks to arrive, but that was
stated beforehand and I received weekly email updates throughout the process which I appreciated.

Definitely excited to see what they drop next.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order in January

I placed an order in January. Have sent repeated emails asking about order. No item received and no communication/response to email. Very disappointing.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Is there an option for negative stars

Is there an option for negative stars?

Truly the worst customer service. I ordered an item on December 17 - supposedly everything is “made to order” and requires 4-6 weeks. 6 weeks came and went, no updates.

Then, on inquiry only, an email saying “the product is in final stages of quality check.” Then nothing for 2w. On the next status check, there was an icky, car salesman-y email saying “they caught a quality issue and need two more weeks “at the most.” Two weeks came and went. On the next nudge - a hilarious email that said “next week or the week after, at the latest.”

(Should have known at this point it was a clown show.) asked for a refund - crickets. Threatened a chargeback and gloriously scathing review - no answer.

Here we are, three whole months later. Chargeback with my bank to solve the whole issue.

A friend who happened to have received their item (much to their own shock spice YOR’s reputation is widely known to be scum) showed me the quality - it’s garbage.

Seriously, someone should revoke their domain - and use the script above.

Scam would be a compliment - this is nothing more than a shoddy failed business.

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

waste of money, cheap material…

I would give it a zero if I could waste of money use of cheap material very cheap material, item arrived two months late and my item arrived totally damaged. It even looked worn and used and they refuse to give refund and not ignoring my emails and messages, leaving me on seen.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Fraud company. Ill make the hoodie myself at this point.

They don't give no updates on the order/ shipping status and don't even send packages. Ive heard multiple people waiting months to a year and never received their order or an update. I was waiting for my order but ended up refunding though my bank because i should’ve already got it by now. We emailed them so many times no reply. Yet they have time to do 50% off on hoodies and post on tiktok but cant give people their orders. They are a fraud and only give their clothing to content creators or promoters. Smh I cant imagine how many people they have scammed, I wish more people talked about this fraud ahh business.

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

Fake company

Ordered over a month ago and still haven’t recieved my package terrible customer service, I requested for a refund however they are very bad at responding and have t received anything DONT BUY VERY FRAUDULENT COMPANY I’ll update if anything

October 13, 2025
Unprompted review
Yourownruler logo

Reply from Yourownruler

Hi Priya, we sincerely apologize for the delay you experienced with your order, that was on us and we take full accountability. We can confirm your order was successfully delivered. Since then, we've made significant improvements to both our shipping process and customer support. We never want any customer to feel unheard. We assure you, your next YOR order will be a much smoother and better experience. Thank you, Blessings.

Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. It’s been over two months and it has yet to ship or provide consistent updates on the order. Requested a refund which still hasn’t been granted. Do not waste your time.

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

Never delivered product…

Never delivered product and ceased communications. Ordered item, confirmation received right away. 4 weeks later says item has shipped. 4 weeks after that item has still not arrived and I ask for a refund. They claim the item is coming and "going through customs" despite being a Canadian retailer selling to a Canadian address. 6 weeks after that still no item received I once again asked for a refund and this time they decided not to respond at all. Terrible company order at your own risk.

October 12, 2024
Unprompted review

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