Xplora Reviews 582

This smart watch is great for my very energetic 5 year old.

The battery life has been amazing!! And it's the perfect fit and size for him.

It's GPS tracking and ease of use give great piece of mind.

Amazing!!! Such a fabulous product. My son loves it. He enjoys monitoring his steps and texting mummy off his watch.

You won’t regret buying one!

Great watch for younger children, easy to set up, battery life is pretty good. I really like the GPS tracking feature. Good for keeping in touch.

We love our new watch, we can keep track of strife and can contact him where he goes. This puts our mind at rest as parents and would definitely recommend 😊

IF I COULD PUT ZERO I WOULD. SCAMMING THIEVES.

I have already left one review here detailing how AWFUL my experience with them has been and how it took weeks for anyone to even acknowledge that I wanted a refund. The day of my review, someone sent me a refund form and I sent the watch back the same day at my own expense on tracked 24hr delivery with royal mail.

They missed the delivery and my parcel has been sitting in their local royal mail depot for almost TWO WEEKS. Royal mail keep track of contact and have confirmed to me they have contacted them on numerous occasions.

If they do not collect it by 21stOctover, the parcel will return to me and I will be left with no choice but to hand deliver it myself to these incompetent people.

They are SO QUICK to take your money- after that, consider yourself done.

i will be reporting this company as i have reached my wits end. THE WORST EXPERIENCE OF CUSTOMER SERVICE OF MY LIFE.

GO AND COLLECT YOUR PARCEL TODAY

Order number 12926
ticket number 1675133

Yet again another amazing product from Xplora. It’s been so carefully thought out to fit the needs of the parents and child alike. Features touch screen for ease of use. Messaging with emoji and voice notes with my daughter said is very cool and a built in pedometer to name but a few but these are the highlights for my daughter. If you’re not ready to give in to them having a phone this is the best product for the solution.

We have the kidzi watch for our 4 year old and it is a total godsend. He has autism and is a runner so the tracking part of it is brilliant and he loves that he can use the watch to earn coins to download games.

The company really has put a lot of time and thought into their products. Not only do they look very sleek and child/ parent friendly they also have so many features placed into this products making it a great smart watch for children.

Awful customer service!
Unable to contact anyone, no contact number, only a useless chat bot to speak to. Received a watch strap for a watch we had already purchased. It is far too small just want to return it for an exchange or refund within the 30 days.
Why is there no return process. Or an answer from anyone. Very unprofessional company and very poor service.

The product was delivered, no problems there. Customer agents that I did speak with were friendly in tone and quite helpful. The problem lies with the setup. Nothing should be so difficult and unclear to set up. I lost interest when I kept trying and failing, and then, waiting for emails back, it's time consuming. It's been quite a disappointing experience and I have not even managed to set the watch up nor use it months later. I will try again, hopefully will get it going one day soon, but I can't see it serving much more purpose than being a "toy" for the little ones.

The Explora watch is amazing! I got it for my 7-year-old daughter, and she uses it every day to stay in touch with me and her dad. I set it to school mode to minimize distractions in class, so she can send me voice messages or even just an emoji. It’s a great way for us to connect throughout the day!

The watch came quickly and was easy to set up. My daughter absolutely loves it and uses it all the time to talk to family members.
The only negative was the strap buckle broke after a couple of days and we couldn't fix it as we lost some of the parts. I did email to try and get a replacement but didn't receive a reply so I've had to order one from amazon.

Watch would be nice if it was working!! The customer service is useless!!
We bought this watch 2 months ago and it doesn't call / receive any calls. We keep writing to the customer service!! We are so fed up we will probably buy another one as thos one doesn't work!!!
The customer service take every time a week at least to answer.

The Xplora X6 watch has been an excellent purchase for my 9-year-old son. I absolutely love the safety features it offers, giving me peace of mind while still allowing him some independence. One standout feature is the ability to control who he can call and message, ensuring that he’s only in contact with trusted family and friends. The School Mode is a game-changer too, as it keeps him focused during class time by disabling non-essential functions. I’m particularly impressed by the Safe Zone feature, which alerts me if he leaves a designated area. Overall, the Xplora X6 is a perfect blend of safety, functionality, and fun, making it a fantastic choice for parents looking to stay connected with their children.

Brilliant watch and brilliant company!
Received this watch for my little girl who is just turning 4 but really getting into fitness so this watch has been the perfect gift for her! The gps tracking works really well and comes in very handy when checking how my daughter and her father are on there nature walks 😊. The company in its self are amazing and so helpful, communication is brilliant! Cannot fault this watch at all!

We have had a couple of Xplora watches now and my 6 year old really enjoys using them. He loves the call and message features as well as being able to take videos and photos. We as parents like being able to track him when he is playing down the street and like the control we have over who he can contact with the watch, as he can only make & receive contact with numbers we have programmed in.

This is our second watch from Xplora. The battery has improved massively. My son is 6 and loves it. The location is sometimes a hit or miss but he's always with us so that's not an issue overall for us.
Great watch and very pleased with it. :)

My 7 year old smart watch is brilliant, the games a features are great , very easy to learn. My son enjoys using his watch. I recommend this product for any child from age 6+

My daughter’s watch recently overheated when we were overseas on holiday. My initial contact with Xplora was ignored (I used the Contact Us option on their website) so I followed up a couple of weeks later with another request to contact me. This time I made them aware I had cancelled my subscription. After that I received a prompt response with instructions to try and resolve the problem. This didn’t work, and I was told to return the faulty watch and they sent me a link to order a replacement free of charge. I did this and received the new watch within a few days. I think I have been very lucky having read some of the reviews on here!! But thankfully my issue was resolved fairly easily.

Fast delivery. Good product