You Spot Property Reviews 503

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Many customers appreciate the company's mission to bring empty properties back into use, viewing it as a positive contribution to the community. People find the process of reporting properties straightforward and easy, often receiving a thank-you voucher promptly after their submission qualifies. The incentive of a £20 voucher, and the potential for a percentage of the sale price if the property is purchased, is a significant draw for many. However, some customers also noted that not all reported properties meet the company's criteria, and a few expressed concerns about the company's methods for acquiring properties. Additionally, one reviewer mentioned a negative interaction with an owner when inquiring about properties in Italy.

What people talk about most

Location

Customers consistently note ambiguous experiences with location, often enjoying the process of spotting empty... See more

Discount

Customers had positive experiences with discounts, consistently reporting satisfaction with the voucher... See more

Product

People report positive experiences with the product, highlighting that the offer is exactly as stated and... See more

Website

Reviewers highlight ambiguous aspects of the website, with many finding it easy to use for reporting empty... See more

Price

Users describe ambiguous interactions with price, with many finding the initial £20 or £40 payments for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw a TV advert asking viewers to report empty or derelict properties. Sent them details of a neighbouring house which has been empty for 10+ years. Thought no more of it but received an email to sa... See more

Rated 5 out of 5 stars

Saw an article about a woman who reported an empty property which was eventually sold. She got £20 Amazon voucher, then received a percentage of the sale price. I reported a property that I knew has b... See more

Rated 5 out of 5 stars

I was delighted to come across You Spot Property as i've been sorry to see an empty house locally. I've just received a voucher for £20 as a thank-you. Some houses being abandoned is a real shame. Yo... See more

Rated 5 out of 5 stars

We're big fans of You Spot Property. We've dobbed in a couple of empty properties and received our M&S vouchers; most welcome. We are, of course, hoping that one of the properties will be acquired and... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

503 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

They keep their word and update you regularly

I heard about this website through friends, and, aware of a house that had been empty for over two years, sadly, I thought I would try it out. I received regular updates and the bonus of a £20 M&S voucher, just for sending an email ! I am delighted and will look for more empty properties. They need to be brought back into use.

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give this lot a zero I would!

If I could give this lot a zero I would now if you want to be ripped off by a bald headed prick this property agent is for you. If you don't steer well away from this property agent

October 6, 2025
Unprompted review
You Spot Property logo

Reply from You Spot Property

I believe you've reviewed the wrong company, we're not agents!!!

Rated 5 out of 5 stars

Its legit if you spot a valid property

I spotted a property and forgot about it. A month or so later I got an email to say thanks with a £20 Amazon code to redeem which I have successfully added to my account. I can't comment on how genuine thw 1% claim is yet but I look forward to finding out.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great

Took me a while to “spot” a property that met the criteria, but when I finally did they were quick to confirm and send the voucher. Would highly recommend!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Let's get those empty homes occupied

Reported an empty property and have just received the £20 amazon gift voucher, hoping that they are successful in purchasing the property for the 1% finders fee.
Good communications and highly recommend, to get all those empty dilapidated properties occupied again.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

There was a property near me that had been empty for years so when I heard about You spot I sent a photo and some info, I was thrilled when I received my M & S voucher. I have now reported another one and just received another voucher. Fantastic.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Amazon voucher received

Another £20 gift card just for spotting a property…brilliant service.. Fingers crossed Property gets purchased and I’ll receive 1% of purchase price.. received £650 last year for another one

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Big fans of You Spot Property

We're big fans of You Spot Property. We've dobbed in a couple of empty properties and received our M&S vouchers; most welcome. We are, of course, hoping that one of the properties will be acquired and refurbished. Meanwhile, we're on the look out for more voucher-bearing opportunities.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

I have not yet participated in this…

I have not yet participated in this scheme, though it is certaimly an interesting business model. Two caveats spring to mind : Firstly, the finders' commissions will almost certainly count as taxable income as far as HMRC is concerned. Secondly, the scheme will attract those with time on their hands and very probably on state benefits. By supplementing their income in this way, the most successful property hunters risk falling foul of the regulations attached to receiving Universal Credit, PIP, DLA, and even Pension Credit. Consider your position carefully in respect of the above matters before signing up, and make certain to stay on the right side of the law. What seems like easy money often comes with unforeseen consequences.

October 2, 2025
Unprompted review
You Spot Property logo

Reply from You Spot Property

You made a statement in the first line which said you haven’t participated and then went on to provide tax advice and proceeded to give us 1 star, can you see that this is remarkably out of order .

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience,
I spotted a couple of empty properties so sent off the details.
Very quick form to complete, just upload a photo and enter the address of the property, followed by your details and what type of voucher you want and then sit back.
They are very quick to respond with whether the property is eligible or not (not a commercial property or been previously reported)
I successfully reported an eligible property only last month and today received £20 a
Amazon gift card code which i have redeemed.
So simple, I am unconsciously keeping an eye out for empty properties to report.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Received my voucher as promised

You Spot Property were very responsive and as promised I received a £20 Amazon gift card. Its good to know that they purchase property that's otherwise deteriorating and going to waste.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

WHAT RIGHT does this company have to…

WHAT RIGHT does this company have to enlist the "help" of every nosey Tom, &Harry to seek out properties they see and assume are empty abandoned houses? And then contact this 'company ' in order to receive their "30 pieces of silver" for a job well done! HOW DO YOU KNOW these properties don't belong to someone who's mother, father, Aunty ,uncle or grandparents who've sadly either passed on or whom for whatever reason have now been rehomed in either a residential or Nursing home. The property may well have been willed to a relative and the estate is going through probate. THE LAST THING any owner (Legitimate) needs to deal with is companies like yours who are giving a cash incentive for information on empty properties jus so you can swoop in and perhaps purchase it for peanuts then either re-sell it at double or triple what you brought it for or rent it out to Lord knows who at an eye watering fee because of the obvious shortage of properties available Presently I suspect it's the latter scenario...I think irrespective of what your intentions are it's pretty disgusting and Nafarious! Shame on you! IN RESPONSE TO UR REPLY. I have no interest in contacting you to discuss anything I stand by EVERY WORD IVE SAID! Your motives are nafarious and Morally wrong. END OF

September 16, 2025
Unprompted review
You Spot Property logo

Reply from You Spot Property

Dear Bops

Many thanks for your review, which isn’t actually a review it’s more a complaint about the work that we do, however I’d like to explain a couple of points.

1. Bringing empty homes back into use is helping and helps the shortage of housing.

2. Long term empty homes can have a severely negative impact on neighbours and can be associated with anti social behaviour.

Of course there are instances where homes are empty for some of the reasons you mentioned, such as going through probate or due to someone going into care but they’re typically not the houses we go on to purchase although houses associated to probate are typically sold as are houses being dealt with by court appointed deputies.

The work we do is positive and not at all what you think or have told yourself, perhaps a conversation with someone from our team may have put your mind at ease.

In reply to your edited part of your review

The business is about bringing empty homes back in to use plain and simple we have been involved ultimately in bringing more empty homes back in to use than any other private company in the UK most of which have not been acquisitions but advising the property owners with useful advice and supporting them with help and guidance.

In 13 years you’re the only person that I can think of, out of circa 200,000 people who has been affronted by the concept of the business, which maybe says more about you than us put simply we can’t please all the people all the time but we try our best to.

I’m genuinely sorry that you don’t like what we do but knowing that the essence of what we do benefits lots of people, I can accept your negative review.

Rated 5 out of 5 stars

Most pleasant of surprises

At our previous home, the owner of the house behind ours had been taken into care and his house had fallen into disrepair with weeds growing over 6 feet tall and windows being broken.

It was an eyesore, dangerous and at risk of attracting rats or squatters.

After googling who I could report it to, thinking I would find a local council link or number, I found You Spot Property so reported the property to them and left a few details.

I was sent a very polite and quick response along with an Amazon voucher, just for reporting it.

Time went on, COVID, moved house, etc. and never expected to hear anything back.

To my surprise I received an email last week, asking for a number to contact me on as there was news. I mean... we're talking over 5 years later but finally the property was bought, and true to their word, You Spot Property are awarding me 1% of the sale as a finders fee.

There's no way I'd have ever known the property had been bought, or who by, so honestly, they could have just left it at that but they tracked me down and gave me the news.

For 2 minutes of my time, I'm receiving 1% of the sale of a house and was the best news of the week.

You have nothing to lose and everything to gain so I can't say it loud clearly, if you know of a property that is in a similar state, just do it.

If this sounds like it's written by someone associated with the company; I can't help that, but it's not often that I can be bothered to leave reviews. This time I had to.

UPDATE: Can now confirm I’ve been fully paid and the money went into my bank account 3 days ago. I’d give 6 stars if I could haha.

August 7, 2025
Unprompted review
Rated 4 out of 5 stars

I just got my first 1% on a property…

I just got my first 1% on a property sold at £18000 got £180.ok got 7 £20 tokens for M&S so got 7meal for 2 . I seen the property on the market at offers over £15000 so can't 7 work it out. Seen a few property's I spotted sold. But got told it was not them that got them . Make of it what you like but £20 is ok.

August 2, 2025
Unprompted review

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