Zero Gravity 

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See what reviewers are saying

Rated 1 out of 5 stars

The device broke down after just two months; I was charged over €100 extra for a replacement, I had no say in the delivery arrangements, and now I’m being asked to pay again to send it back. I can onl... See more

Rated 5 out of 5 stars

Zero gravity is by far the best brand I've come across on the market for red light therapy/infrared treatment. I use to pay between $150 per treatment and they usually recommend ten or more. Most of t... See more

Rated 5 out of 5 stars

I LOVE my “magic wand” (Perfectio +) device! I am 60 (almost 61). I have fine wrinkles, crepey skin on my neck, and large pores. It has significantly improved all these issues! I’ve only been usin... See more

Company replied

Rated 5 out of 5 stars

I highly recommend this company and their products. They truly stand behind their products and the fact they are an investment. Any issues or questions I’ve had have always been answered and resolved... See more

Company details

  1. Medical Equipment Manufacturer

Written by the company

ZERO GRAVITY was founded with one principle in mind; to develop and deliver the safest and most effective anti-aging facial products to consumers across the globe. Zero Gravity is proud to be a prolific leader in the aesthetic devices market.


Contact info

Breach of guidelines

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Rated 5 out of 5 stars

Company's customer service response is FAST!

On March 4, 2023 I discovered my PerfectioPlus Zero Gravity device would no longer hold the charge. I purchased the device on 11/9/2017 and used it every morning. When purchased I registered for warrany.

I emailed the company on March 4, Saturday then early Monday morning on March 6, 2023 I began receiving emails from customer service. I responded promptly and by the end of the day I was provided a UPS shipping number to track the arrival of the device replacement.

March 6, 2023
Unprompted review
Zero Gravity logo

Reply from Zero Gravity

Thank you for purchasing our product and the kind words!

Rated 1 out of 5 stars

Very cheaply made piece of garbage that…

Very cheaply made piece of garbage that broke within 10 days of use and customer service is non existent, BUYER BEWARE!

February 16, 2023
Unprompted review
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Reply from Zero Gravity

Please reach out to our customer service team and they will assist you with a replacement as long as it was purchased through an authorized channel.

Rated 1 out of 5 stars

I purchased a brand new sealed unit…

I purchased a brand new sealed unit from an auction site and used this item for approximately 8 days and it quit working, looked at reviews at there are numerous about its defects in charging and staying on, I contacted their customer care and was told they won’t honor the warranty because I didn’t buy directly from them (doesn’t say that anywhere in their literature) needless to say the thing is useless now and a $350+ lesson. BUYER BEWARE THIS PERFECTIO PLUS UNIT IS CRAP!

February 16, 2023
Unprompted review
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Reply from Zero Gravity

we apologize you have experienced this, hence the reason we always advise to purchase directly from our site for this type of reason. this was not purchased from an Authorized channel.

Rated 5 out of 5 stars

We live in an era of consumerism

We live in an era of consumerism. I used to doubt any commercial product that claim to benefit you in anyway. I used to believe that every claim was just a hoax, till I encountered Perfectio by zero gravity. I started using this because somebody suggested it to me. At first, i was extensively skeptical about it, but since my skin was getting bad so i had to use it. The moment i started using it, it shattered all my false beliefs and now i have younger and healthy skin. The lesson I learned not every product come with false promise.

February 11, 2023
Unprompted review
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Reply from Zero Gravity

Thank you for purchasing our product and the kind words!

Rated 5 out of 5 stars

Perfect "Perfectio Plus"

I bought the perfectio plus gold in 2018. It is a great product. Recently, it was out of order. I contacted their Customer Service dept, they provided excellence service and sent me the replacement promptly.

February 8, 2023
Unprompted review
Zero Gravity logo

Reply from Zero Gravity

Thank you for purchasing our product and the kind words!

Rated 5 out of 5 stars

Super good customer service

I bought my zero gravity device about 4 years ago and was super happy with it. Unfortunately it broke after 4 years. I then contacted customer service and they send me a complete new device very quick and easy. So happy :) I introduced the device now also to my family members and they now also bought some.

January 30, 2023
Unprompted review
Zero Gravity logo

Reply from Zero Gravity

Thank you for purchasing our product and the kind words!

Rated 5 out of 5 stars

Zero Gravity had a fantastic Customer…

Zero Gravity had a fantastic Customer Services and Perfectio+ has been working great on my wife 's complex for over 4 years.

January 26, 2023
Unprompted review
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Reply from Zero Gravity

Thank you for purchasing our product and the kind words!

Rated 5 out of 5 stars

Great experience

I just finished a week of classes with zero gravity in Algodonales. I was really surprised by their efficiency, knowledge and pedagogy. The experience was fantastic and I recommend this school for all pilots or beginners to progress quickly in a safe environment. Thank you to all the team.

December 3, 2022
Unprompted review
Zero Gravity logo

Reply from Zero Gravity

Thank you for purchasing our product and the kind words!

Rated 4 out of 5 stars

I had just purchased my product

I had just purchased my product. I got home with it & it was defective. After several emails, the company sent me a new product. So far, so good! I’m really excited to utilize this limited edition Perfectio product! I’m a health care professional & very interested in seeing what results I will accomplish by using this.

November 30, 2022
Unprompted review
Zero Gravity logo

Reply from Zero Gravity

Thank you for purchasing our product and the kind words!

Rated 5 out of 5 stars

I bought perfectio zero gravity and I m…

I bought perfectio zero gravity and I m very happy
With product it’s rejuvenate skin I recommend
This to everyone.

November 7, 2022
Unprompted review
Zero Gravity logo

Reply from Zero Gravity

Thank you for purchasing our product and the kind words!

Rated 5 out of 5 stars

Speedy and Friendly Warranty Claim Experience

I had a great experience during my recent interaction of the support team on the issue of my faulty device which lifetime warranty. The matter was resolved speedily and the warranty claim process is easy and friendly.

October 18, 2022
Unprompted review
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Reply from Zero Gravity

Thank you for the kind words!

Rated 5 out of 5 stars

No time like the present :-)

After waiting many many months for my device to be repaired, I have been notified that I am getting a replacement. This is such a surprise. So thank you very much.

October 25, 2022
Unprompted review
Zero Gravity logo

Reply from Zero Gravity

Thank you for the kind words!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Defected device was immediatly replaced! Helpful, informative and fast! A big thank you to Lisa and Lilian from Denmark

October 14, 2022
Unprompted review
Zero Gravity logo

Reply from Zero Gravity

Thank you for the purchase and kind words!

Rated 5 out of 5 stars

replacement of faulty Perfectio

almost a year ago, I encounter the battery charging issue. The customer service team told me to try various methods which I did and it worked. Recently same problem and they immediately arranged a placement.

Thank you for the prompt service.

October 7, 2022
Unprompted review
Zero Gravity logo

Reply from Zero Gravity

Thank you for the purchase and kind words!

Rated 5 out of 5 stars

I really like the product and customer…

I really like the product and customer service resolved the issue of the incorrect address quickly. I got the replacement within a day of the original expected date.

September 19, 2022
Unprompted review
Zero Gravity logo

Reply from Zero Gravity

Thank you for the kind words!

Rated 5 out of 5 stars

I am impressed with the product as well…

I am impressed with the product as well as the customer service of the company. They reply me within few hours and are super helpful. If you have any doubts, you can clear with them.

September 28, 2022
Unprompted review
Zero Gravity logo

Reply from Zero Gravity

Thank you for the kind words!

Rated 5 out of 5 stars

I bought my Perfetio in 2018 and have…

I bought my Perfetio in 2018 and have been a faithful user of it since that time. I've been extremely happy with the results and it works exactly as they said it would work. I noticed that in my Perfectio kept turning off and wasn't holding a charge and I contacted customer service and I was really surprised… They responded immediately, offered to exchange my product with no hassles, even offered me an upgrade at a tremendously reasonable price and quickly sent out my replacement. I really expected to have an unpleasant experience in trying to get my broken perfectio replaced but it was the easiest thing ever. Customer service was prompt, friendly, helpful, and thorough. Also while I was traveling I ran into someone who was selling the same device and when I told him about the problem with mine he told me just to write to customer service and they'll take care of it. Well I didn't believe him but gosh darn… He was right! I'll be a customer for life and as I said the results are exactly what they said they would be and my skin looks beautiful. Thank you so much for great customer service and have a wonderful product.

September 15, 2022
Unprompted review
Zero Gravity logo

Reply from Zero Gravity

Thank you for the purchase and kind words!

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