ZIPTRANSFERS Reviews 9,153

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,114 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its professionalism and reliability, highlighting the helpfulness and friendliness of the staff. Many people appreciate the ease of the booking process and the overall smooth experience, frequently noting the punctuality of drivers and the comfort of the vehicles. However, some customers also noted issues with the delivery service, experiencing delays or difficulties in locating their drivers upon arrival. A few other people also felt that the booking process could be inconsistent, with some instances of vehicles not matching what was booked or last-minute cancellations due to supplier problems.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the efficiency, professionalism, and reliability... See more

Staff

Reviewers highlight positive aspects of staff. Many customers praise the drivers for being polite, friendly,... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise drivers for being on time,... See more

Location

Reviewers mention ambiguous feedback about location. While many customers praise the drivers for being on... See more

Booking process

Clients share ambiguous opinions on the booking process. Many reviewers found the booking process easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used Zip Transfers for years now and always been satisfied with their service of return transfers. This year in March we arrived in Hurghada, Egypt and after booking a 6 seater mini bus for 4... See more

Rated 4 out of 5 stars

Unfortunately the driver was not there when we arrived but a quick call to the office in Las Palmas to English speaking staff sorted the matter. As it turns out there was a massive traffic jam on appr... See more

Rated 5 out of 5 stars

We have been using this company now for 8 years, never a problem. They are very professional and friendly drivers.we a,ways book a return transfer, If ever they are delayed for any reason they always... See more

Rated 5 out of 5 stars

Can't imagine there's a better company than Zip for all matters concerning airport transfers.Reliable,good vehicles and really pleasant and knowledgeable drivers.We've used them for years and have nev... See more


Company details

  1. Taxi Service

Information provided by various external sources

Ziptransfers provides you, your family and group of friends with low-cost transfers from the airport to your final accommodation, resort, hotel, apartment or villa. Let us arrange a safe, reliable and hassle-free airport transfer for any group size and start your holidays smiling!


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good value and service

In my experience on a recent trip to Italy, the service was reliable and good value. If your hotel is in a pedestrianised area it is worth checking your exact drop off or pick up locations as it can be complicated to amend these details after you have made your booking.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Service was excellent

Service was excellent, reasonably priced at the same price as a local taxi, polite and friendly driver (although had written my name in light green pen so could not see them at the airport for ages!) comfortable and safe driving. there were three of us and we were picked up in a mini van rather than a car which was great and very spacious. good communication with the company, very responsive even by email. used them for trip back again at fairly short notice and again great service. would definitely use them again.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

First class service

This was a seamless and brilliant experience. Really great from time of booking, thru airport pickup and transfer. Then the return to the airport. You have a really well run, friendly and punctual service and we won't hesitate to use you again. Already recommended you to several friends. Thanks again

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Worked like clockwork!

Taxi was on time, driver friendly - all worked like clockwork. Our first experience of ZIPTRANSFERS so weren't quite sure what to expect, but it was great!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Have used Zip Transfers many times

Have used Zip Transfers many times, the booking process is very easy. Our driver for this trip was on time and very professional. He drove very carefully through the mountains. Would recommend.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great transfer company

Great transfer company. Best price, drivers were exactly where they said they would be, minibuses were excellent, couldn't ask for more. 5 stars

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!!!

Highly recommended! We had a few changes after booking, but the support team handled everything perfectly. Thank you for the excellent service!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service on arrival and on time for our departure, both drivers very helpful and good price, we will certainly be using them for our next trip.

January 20, 2026
Unprompted review
Rated 4 out of 5 stars

Would recommend

Very competent transfers in spotless clean vehicles which were on time and reasonably priced! Would certainly use again!

February 19, 2026
Unprompted review

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