Zoffoli Mappamondi Reviews 315

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We received our package today - only one week after ordering! I can't believe how quickly it arrived. The service I received from Federica from start to finish was helpful, professional and with gre... See more

Company replied

Rated 4 out of 5 stars

Everything was fine, even though UPS just left the package in front of my door without ringing the bell and upside down as well.. The product itself is gorgeous and fits right into the place... See more

Company replied

Rated 5 out of 5 stars

Well, first of all - the timing was perfect. The package arrived just in time for today's Earth Celebration Day. Everything was in prefect condition. Assembly was straightforward, so now our new globe... See more

Company replied

Rated 5 out of 5 stars

I emailed a couple times with questions and got prompt informative responses, the package arrived quickly. It was packaged very secure and the bar globe I got looked great! My only small criticism was... See more

Company replied

Company details

  1. Decoration and Interior Design Store
  2. Art Handcraft
  3. Gift Shop

About Zoffoli Mappamondi

Written by the company

Zoffoli: Mappamondi d'Arredo e Tradizione Artigianale dal 1949

Da oltre 70 anni, Zoffoli rappresenta l'eccellenza globale e il prestigio del Made in Italy nella creazione di mappamondi d'arredo, mappamondi bar e complementi di design. Fondata nel 1949 dall'intuizione e dalla passione artigianale di Italo Zoffoli, l'azienda ha saputo trasformare la lavorazione del legno e la cartografia antica in una vera e propria forma d'arte, ottenendo storici riconoscimenti internazionali come l'ambito premio "Tornio d'oro".

Ogni nostra creazione nasce all'interno dei nostri laboratori in Italia, dove coniughiamo sapientemente la cura del dettaglio tipica dell'alta falegnameria tradizionale con le più moderne tecnologie di precisione. Utilizziamo esclusivamente materiali di prima scelta, legni pregiati ed elementi accuratamente selezionati per garantire oggetti unici, capaci di impreziosire studi professionali, zone giorno eleganti e ambienti esclusivi.

La qualità e la trasparenza al servizio del cliente

Oggi Zoffoli esporta i propri mappamondi in tutto il mondo, offrendo sul proprio e-commerce ufficiale un'esperienza d'acquisto sicura, trasparente e personalizzata. La nostra priorità assoluta è la totale soddisfazione di chi ci sceglie per fare un regalo memorabile o per arricchire i propri spazi.

Invitiamo tutti i nostri clienti a condividere la propria opinione su Trustpilot. Ogni recensione sul servizio di spedizione, sull'accuratezza dell'imballaggio dei nostri colli delicati e sulla qualità del prodotto finale è per noi fondamentale per mantenere gli altissimi standard che ci contraddistinguono da generazioni.

Consegne rapide e sicure

Spedizioni rapide in tutto il modo

Ci impegniamo a far viaggiare le nostre creazioni in totale sicurezza, garantendo tempi di consegna rapidi in tutto il mondo. I nostri mappamondi raggiungono qualsiasi destinazione in Italia in soli 2–3 giorni lavorativi, mentre per le spedizioni in Europa sono necessari dai 2 ai 5 giorni lavorativi. Se invece effettui un ordine dal resto del mondo, la consegna è stimata entro 7–10 giorni lavorativi, comprensivi della cura e dei controlli necessari per i trasporti internazionali più delicati.

Contact info

4.8

Excellent

TrustScore 5 out of 5

315 reviews

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Rated 5 out of 5 stars

Love it!

Love it, a piece of art!

February 19, 2022
Zoffoli Mappamondi logo

Reply from Zoffoli Mappamondi

Thank you for your kind words! We are very happy that you love the globe! best regards from Zoffoli

Rated 5 out of 5 stars

Impeccable communication and reliable

Impeccable communication and reliable, fast and careful delivery.

I purchased a Zoffoli bar globe from Zoffoli directly as a Christmas present, as I noticed the options available through companies in the UK were not as good. This meant that my item had to travel from Italy all the way to the UK safely without breaking and in time for Christmas. Before purchasing, I also had questions about the different globes so exchanged some emails with Beatrice, who was great in helping me pick the right globe and understand the differences. Excellent, prompt and friendly communication.

The shipping and delivery were also 10/10 excellent. The courier had tracking that was updated frequently so I was kept informed throughout the item's journey.

The present was so well received but only put together months later, as we were in the process of moving home. When we came to assemble the bar globe, there were a couple of minor parts missing, and upon emailing Beatrice at Zoffoli, they quickly resolved this by sending the missing pieces from Italy!

The best, personal service I have received in a very long time. Thank you very much!

January 31, 2022
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Reply from Zoffoli Mappamondi

Dear Miroslava, we are positively surprised to read your fantastic review! we are happy to hear that you have had an excellent experience with our customer service team. As you tested, both in the pre-sale and in the post-sale we are always at the customer's side; answering with professionalism and speed to every customer need. we are happy that this has been perceived! We could not be happier to receive such a review and for this reason we would like to thank you a lot!

Rated 5 out of 5 stars

I have bought the globe bar last year

I have bought the globe bar last year, I have not assembly yet, moving to my new apartment is late, so I have to to wait for more space,I think it has a very nice quality and so.

January 28, 2022
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Reply from Zoffoli Mappamondi

Dear Lulu, we would like to thank you for your kind feedback. thank you for your nice words even if you have not assembled the globe yet. Please let us know once you assemble it how it looks like in your new apartment. Greetings from Zoffoli!

Rated 5 out of 5 stars

Excellent globe and quick delivery

Excellent globe and quick delivery. Much cheaper to buy and import direct from Zoffoli then a uk supplier. Great quality and a good focus point. Everyone who comes around comments on how beautiful it is. Highly recommended.

January 27, 2022
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Reply from Zoffoli Mappamondi

Dear Nadia, thank you for your kind feedback. We are so happy that you had a positive purchase experience. Thank you for mention the quality of the product! We are also glad that our globe is an eye-catcher! Greetings from Zoffoli

Rated 5 out of 5 stars

Very happy with the globe

Very happy with the globe. It fits beautifully in our decor and was good quality. The sellers were kind so I was glad I orders from them and not some wholesale store

January 27, 2022
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Reply from Zoffoli Mappamondi

Dear Anoukh, we would like to thank you for your kind feedback. We couldn't be happier to know that our globe fits perfectly in your decor! Greetings from Zoffoli

Rated 5 out of 5 stars

Bought this for my husband for…

Bought this for my husband for christmas as he has always wanted one. It was easy to put togethet and looks fantastic. It also fits more drinks/glasses than i thought it would.

January 27, 2022
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Reply from Zoffoli Mappamondi

Dear customer, we would like to thank you for your kind feedback. We are glad to know that your husband loved his Christmas' gift! we are happy that the product has exceeded your expectations! greetings from Zoffoli

Rated 5 out of 5 stars

The drink globe was given to my…

The drink globe was given to my husband's special birthday. He loved it and we both are happy with the looks and quality.
Highly recommended.

January 27, 2022
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Reply from Zoffoli Mappamondi

Dear customer, we would like to thank you for your kind feedback. We are glad to know that your husband loved his birthday's gift! thank you also for recommend our company. Greeting from Zoffoli

Rated 5 out of 5 stars

Very nice products, top service

Very nice products, quick delivery and top email information. Recommendation!

January 27, 2022
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Reply from Zoffoli Mappamondi

Thank you Nicole for your kind feedback! We are glad that you had a positive experience with Zoffoli! Greeting from all of us

Rated 5 out of 5 stars

very beautiful globe bar

very beautiful globe bar (beige colours), received it well in Belgium !
looking forward to buying a second one, maybe in blue colours :-)

January 20, 2022
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Reply from Zoffoli Mappamondi

Hello Ana, thank you so much for your kind review! We are glad that you loved the globe and that you would like to buy a second one! our team is available to assist you with the choice! Greetings from Zoffoli!

Rated 5 out of 5 stars

Super product!

January 20, 2022
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Reply from Zoffoli Mappamondi

Dear Thomas, thank you very much for your kind feedback! we are happy that you are satisfied with the product! Greetings from Zoffoli

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality, fantastic service, the best bar globe maker in the world

January 20, 2022
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Reply from Zoffoli Mappamondi

Dear Alex, what a joy to read your review! being called the best bar globe maker makes us very proud of our work. Furthermore we are glad to know that you found a fanatastic quality and service! Greetings from Zoffoli

Rated 5 out of 5 stars

Helpful customer support and fast…

Helpful customer support and fast shipping.

January 20, 2022
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Reply from Zoffoli Mappamondi

Dear Evgeniy, we would like to thank you for your kind review! We are happy to know that you are satisfied with our service! Greetings from Zoffoli!

Rated 5 out of 5 stars

Everything perfect.

January 20, 2022
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Reply from Zoffoli Mappamondi

Dear Marcel, thank you for your kind feedback. We are glad to know that your shopping experience has been satisfactory with Zoffoli! best regards

Rated 5 out of 5 stars

very professional

very professional, good after sales customer service

January 20, 2022
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Reply from Zoffoli Mappamondi

Dear customer, thank you very much for your kind feedback. We are glad to know that uou found a professional customer service. Our team is always ready and available to satisfy every request! greetings from Zoffoli!

Rated 5 out of 5 stars

Beautiful

My parents loved their Christmas gift, it was in perfect condition and looks amazing.
Very safely packed and easy to assemble.

January 20, 2022
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Reply from Zoffoli Mappamondi

Thank you for your kind reply! Zoffoli Team

Rated 5 out of 5 stars

Great service

Great service, great product. Grazie!

December 29, 2021
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Reply from Zoffoli Mappamondi

Dear David, thank you for your feedback! We are happy that you had a great experience with Zoffoli!

Rated 5 out of 5 stars

A wonderful range of globes and excellent customer service

I first bought a free standing Zoffoli Columbus globe in 2011 and I and my grandchildren, family and visitors all loved it, so imagine the disappointment when the spigots supporting the globe broke when the globe accidently fell over during cleaning. I appealed to Zoffoli to help me repair it at a reasonable cost and they kindly offered me a new, updated globe at a heavily discounted price and free delivery. I couldn't resist this offer and the new globe was delivered to me, but I then proceeded to let it slip from my grasp as I struggled to fit the new globe, which is quite heavy for a senior citizen to lift into the supporting stand and the spigots snapped once again as they are made from aluminium and do not have much lateral strength.

Once again I appealed to Zoffoli and they agreed to repair the globe at no cost to me, if I delivered it with its stand to them. This seemed very fair too and I returned the whole globe and stand to them. They repaired the globe and fitted it back into the stand so that I wouldn't have to do it and it arrived back with me a few days ago and now stands proudly in the corner of my lounge where everyone can see it clearly when they visit me.

I particularly want to thank Beatrice Urbinati for all her help in resolving the issue - she certainly always did her best to provide excellent customer service.

Also, the way everyone I have communicated with at Zoffoli over the past several months have tried to do whatever they can to restore my globe and keep me as a happy customer at a reasonable cost and not tried to exploit the situation to sell me another new globe. This is what I find is the way that smaller privately owned family companies carry out their business and why I prefer dealing with them than large conglomerates who are only concerned about making a quick buck.

If you are looking to buy a superb free standing globe to display in your living room, you should certainly look at Zoffoli Mappamondi who have a huge range of globes and brilliant customer service.

September 23, 2019
Unprompted review
Rated 1 out of 5 stars

Globus wrongly made

I bought a "Urano" desk bar globe from the Italian globus makers Zoffoli. It would have been good looking if it wasn’t because they haven’t aligned the longitudes. It. In other words the map projection is way off. I wrote Zoffolo because I wanted to send it back and get another one, but they unfortunately never answered. In the Certificate of Authenticity they write that The product is unique and unrepeatable, I sincerely hope so for the sake of future customers!

May 13, 2015
Unprompted review
Show reviews in all languages. (315 reviews)

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