I paid for a ticket from Vienna to Cork…

I paid for a ticket from Vienna to Cork Ireland, via Schipol Amsterdam. As soon as they had received my payment. All subsequent emails were in FRENCH!!!! as I do not read or speak French, I was concerned. There was something about an e-ticket, to be picked up God knows where. The Airport? They kept emailing me in French from KLM. I have lodged a complaint with my Credit Card Company. As far as I am concerned, they are clearly scam artists to be avoided at all costs.
James Unsworth.