Anonymous
United States
Review of eDreams
If I could give this company negative…
If I could give this company negative stars I would. They are utterly useless. All I requested was to add an additional "Jr." to a name. They tell me it will be 24-48 hours. A week later still not done. Told to wait more days. When you call, IF you dont wait several minutes on hold you will then get a person who can barely speak English, as well as barely understand English. I had to repeat myself multiple times. My request was never filled. And they told me they may charge fees to add "Jr". This is the worse company I have ever dealt with on any level. Zero competence. Do NOT book with them. There are several other companies to choose from. JustFly is awesome!!
Reply from eDreams
Hello,
If you still require assistance with an existing booking, please update your profile or comment with your booking reference and we will be more than happy to look into your case.
In case you include additional information related to your booking within your review or any personal data, please be aware that this information is public and fully visible.
Kind Regards,
Amy - Customer Care
If you still require assistance with an existing booking, please update your profile or comment with your booking reference and we will be more than happy to look into your case.
In case you include additional information related to your booking within your review or any personal data, please be aware that this information is public and fully visible.
Kind Regards,
Amy - Customer Care