Allbits Plumbing Supplies Ltd Reviews 

95
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I’ve used Allbits twice now and the delivery has been prompt and efficient every time. I recently had an issue where I ordered the wrong size bath screen, but they facilitated a quick return and swap... See more

Rated 5 out of 5 stars

Looked all over the place for a well made and designed towel rail, along with the external looks and quality the actual technical output of this towel rail will keep your bathroom toasting in winte... See more

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Rated 5 out of 5 stars

The kids love the new waterfall tap, it is so easy to use and the waterfall makes them laugh whilst they brush their teeth, the water meter will be reading a bit higher though because they just love t... See more

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Rated 5 out of 5 stars

Fantastic service and great products. Value for money with great quality. Got my bathroom suite delivered on time and as expected without a single scratch. Rob in Customer services is excelle... See more

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4.8

Excellent

TrustScore 5 out of 5

95 reviews

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4.8

All reviews

(95)

1 review in the last 12 months

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Rated 5 out of 5 stars

Quick delivery, knowledgeable and helpful staff!

I’ve used Allbits twice now and the delivery has been prompt and efficient every time.
I recently had an issue where I ordered the wrong size bath screen, but they facilitated a quick return and swap with no hassle at all. The customer service was on point. Highly recommended.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Bought a shower screen off them as they…

Bought a shower screen off them as they had a good choice of measurements at reasonable prices. It came 2 days later with no problems at all. Delivery was prompt and a good quality shower screen. Really pleased thank you.

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute disgrace

Absolute disgrace took over £700 off me for an item to be delivered yesterday. It never arrived. I phoned and no matter what time of day it is you get the same answer phone message saying now closed and giving their normal opening hours. I have visited their Whitstable showroom 4 times. No one at all there. No signs, no contact number. I have not been given any update whatsoever. We are all going through this and whilst your sitting at home doing nothing how about you give your customers a call and give them an update on stuff that’s paid for and we are waiting on. Suggest you all stick with Wickes or Screw-fix or even B and Q they wouldn’t treat you like this.

March 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Experience!!!

Excellent Service and Experience!!!!
I was looking for a Roca Mini, small basin and vanity unit, that's advertised for purchase by a number of outlets. But I came across Allbits website and found the same unit advertised bundled together with a nice looking tap and a pop-up waste (which would have been additional items/cost from most other outlets) at a discounted price lower that anyone else I could find. I ordered and paid for the item and the delivery date was set to coincide with my day off. The day before delivery was due I received an apologetic call from a member of Allbits staff saying the delivery driver had damaged the basin whilst loading the box on to the van. He further explained that they had procured a limited number of these items to sell at a discounted price and this was the last one they had. However he said, I'll get another from somewhere and get it out to you tomorrow if that's okay. I arranged for the item to be delivered to suite my day off work the following week. The day before delivery was due their delivery driver contacted me to say he would be delivering and provide the delivery time. The driver called on the day of delivery to update the time and promptly arrived as arranged. The product was as described and just what I wanted. Thank you Allbits for your fabulous service.

February 27, 2019
Unprompted review
Rated 1 out of 5 stars

CRAP COMPANY THAT DOESN,T CARE LESS ABOUT CUSTOMERS

BROUGHT MIXER TAP OFF THEM VIA EBAY , AFTER ONLY 18 MONTHS STARTING DRIPPING, THEY ADVERTISE A FIVE YEAR GUARANTEE, BUT WILL NOT HONOUR IT AND DO NOT RESPOND TO SEVERAL EMAILS I HAVE SENT THEM, EXCEPT ONE WHEN THEY TOLD ME TO PHONE THEM WHICH I DID SEVERAL TIMES BUT NO ANSWER

July 6, 2014
Unprompted review
Rated 1 out of 5 stars

Untrustworthy and totally unprofessional.

Bought a bath after carefully reading description on ebay, however what arrived was not as described, not just slightly but massively. I did not fit the bath and was not around when it was fitted. It turned out to be 5mm thick and NOT 8mm as advertised also it is 1685 mm long and NOT 1700mm as advertised. I questioned this and allbits sent me a link to manufacturers web site to read how baths are made. I rang the site to enquire and they do not deal with allbits and have never heard of them!!! and also agreed that the bath was NOT officially 8mm thick. Ebay made minor refund £££ and launced investigation as did trading standards. Allbits have since reworded advert but it is still not accurate. BEWARE. YOU DO NOT GET ALL OF THE BITS YOU ORDER. Very poor traders.

February 28, 2014
Unprompted review
Rated 5 out of 5 stars

Jawdroppingly good.

Bath pop up waste.I got a huge saving on a good make.It arrived rapidly.It looks great.Ive not yet fitted it,but Im sure it will be good.

January 13, 2014
Unprompted review
Rated 5 out of 5 stars

Amazing

I can't wait for this bath to be installed. It's well built, well finished so well done Allbits.
10/10. AND they have a very helpful driver. I'll definitely recommend Allbits to my family and friends.

December 12, 2013
Unprompted review
Rated 5 out of 5 stars

Fast, quick delivery, Beautiful unit

This unit was recieved so quickly. Got a phone call booking the delivery date and a call when the driver was delivering. Would definately use this company again, and reccomend to friends. thank you

MERRY CHRISTMAS

December 12, 2013
Unprompted review

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