Blue Air 

Waiting for refund from canceled flight since June 2021

7 months after a cancelled flight and no refund or way to contact them. Disgraceful.

First of all they charge you for extra for bags and “priority boarding” I paid for this both ways and on the way out it wasn’t even on my ticket. But turns out the added extra are just a scam. No one checks anyones bags and there is no priority boarding. You’re just cattle. The check in was a joke. One guy who didn’t know what he was doing. We waited in line until it was nearly boarding time then they opened another check in desk. By this time we were at the front of the queue and the lady shouts “anyone flying to Iasi just come to the front” so everyone from the back pushes in front of us! What a joke. The staff were completely unprofessional. On top of that when we arrived after paying all the extra for my bag it came off the plane broken! I’ve never had an airline so incompetent. Also they don’t have customer service. They have an email for complaints and they never reply. Avoid at all costs!

They took extra money because of their mistake and never returned those. We asked many times. Scammers.

here another who has been scammed by this romanian airline company. 6 months waiting for a reembursement

They advertised a flight, then when booked and paid, canceled.
No refund over a year later.
It's amazing that they can't be stopped.
Do not fly with them if they fly at all

My flight was cancelled and I elected for a refund. It's been six months and I still haven't received anything. Also, their contact centre seems to be non-operational. When you click on the link, it takes you to an expired website. It's fraudulent really.

Same problem as others , i am waiting for the refund since 2020.

Booked flights Sept 2022 with flights cancelled with airline no longer operating - still no communications on how to claim £££ back!!! Can't believe this is possible without govt intervention/owed to creditors or at least support to help claim via insurance companies.

Had my flights with blue air cancelled in September along with all other blue air flights for other people. No refund or contact as yet. Can't get details to claim on my insurance either as there is no help desk right now!

Lying peices of crap , stole our money and ran away .

I hope everyone who works for them the truly worst in life

How do I get my money back? My flights have been cancelled and I could not manage to get my money back. Website is down and they don't pick up the phone. This company is a scam. Never trust them

They don’t even deserve 1 star! Fuc**** ridiculous. Been waiting far to long for a refund and now there website doesn’t seem to work?? Phone numbers don’t work. FRAUD. THEY FRAUD.

Scammed me out of money. Cancelled my flight and never responded to any of my requests for a refund.

Waited 11months for a straight forward refund - still chasing it seems no one can actually push the refund through any other airline would be mortified they have taken so long - cancelled flight dec 2021

Flight was canceled due to "airline unable to cover operational costs of flight." At least they were honest. Had to book with different airline, and never received a refund. Have been trying to contact them for months now, still no money, and their website is now non-operational. Apparently they’re being hit with many fines by the Romanian government as of lately due to the sudden halt of their operations, and I think will not officially exist as an airline for much longer. I highly advise to all those who have been screwed over by this airline to dispute the charges with your bank. It will probably be the only way you’ll see your money again

I should've read the reviews first, before booking a ticket. Like with a lot of other reviews, my flight got cancelled and I had to book new tickets through an other airline. I want to get my tickets refunded in cash, but the don't reply to the forms I send in or my phone calls. (I've been on hold for 40 minutes now...)

Furthermore I can't get into my account anymore. I've tried resetting my password, but that doesn't work. It just says: "unable to log in" Now I also can't get into the customer support page anymore. If I press "Forgot password" there, I just don't get an email. Really a rubbish company...

Cancelled the flight 3 times and then avoided to refund me over £600.

Now they’re bankrupt

1 star is to much for this airline
Can't log in in my account can't reset the password lost 450 pounds worth of flights avoid as its the worst site and airline

They just cancel my flight out of nowhere 2 months in advance. They then make it nearly impossible to ask a cash refund through their website, you need to specifically email them. And then it takes months. Worst airline I've ever seen.