Brandrefill 

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Rated 5 out of 5 stars

Very impressed with Brandrefill, speedy delivery and very well packaged, have used before and would highly recommend them,

Rated 5 out of 5 stars

Very good products at excellent price. Service and delivery were excellent. I buy for our family of four, we save a fortune each year by buying all our hair care and soaps etc from brandrefill in b... See more

Rated 5 out of 5 stars

My wife has been looking for Shiny Sinks Cream Cleaner for some time, all the major supermarkets have stopped selling this wonderful cleaning product. Found this company by chance with a google sear... See more

Rated 5 out of 5 stars

Excellent customer service. excellent delivery service provided by yodel. you can actually track your delivery.Excellent prices.this is the first time I have order from Brand Refill.and their prices a... See more

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(73)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ariel Soap Powder

Very impressed with Brandrefill, speedy delivery and very well packaged, have used before and would highly recommend them,

May 27, 2015
Unprompted review
Rated 5 out of 5 stars

Best of the best

fast dispatch and delivery. the product was undamaged and well packect I'm very pleased with the service...thank you!

January 26, 2015
Unprompted review
Rated 5 out of 5 stars

An accidental find- thank goodness.

I was specifically looking for bulk buy hand wash & came upon Brandrefill during my search. I bought several other items as well as the hand wash & I have to say I am delighted with everything I ordered. It was delivered in a couple of days, everything was there, and I have already recommended the company to family & friends. I shall certainly be taking another look soon.

January 12, 2015
Unprompted review
Rated 5 out of 5 stars

excellent service, excellent products.

Very good products at excellent price. Service and delivery were excellent. I buy for our family of four, we save a fortune each year by buying all our hair care and soaps etc from brandrefill in bulk. Can't imagine why you wouldn't use this company for all your washroom needs just shows the margins being made by high street retailers. Thanks for great service and saving me money.

April 7, 2014
Unprompted review
Rated 5 out of 5 stars

Hard to find products at a great price

My wife has been looking for Shiny Sinks Cream Cleaner for some time, all the major supermarkets have stopped selling this wonderful cleaning product. Found this company by chance with a google search and was a little hesitant in ordering as I have never heard of them. I need not have worried, the order was despatched quickly and the unit price was far cheaper than any other supplier.

Highly recommended.

October 25, 2013
Unprompted review
Rated 5 out of 5 stars

Excellant company. So glad I found Brand Refill

I have just received my goods and everything was in perfect order and the packaging was really secure. I was able to get my purchases a lot cheaper than in the shops and also some that I have not seen in shops so its been a great help to me. I cant wait to look to see what else I need and send my next order.

September 28, 2013
Unprompted review
Rated 5 out of 5 stars

Brand Refill was a real thrill

omg, when I placed the order I was a little apprehensive, but my fears were groundless, the order was dispatched shortly after I placed the order and today it arrived , it was like christmas !!! everything was there and I was so pleased and delighted with the products. I would recommend the company highly.

April 22, 2013
Unprompted review
Brandrefill logo

Reply from Brandrefill

Dear Violet,

Many thanks for your review, we're really pleased you're happy with our service!

Kind regards,

Brand Refill

Rated 1 out of 5 stars

Your personal data is not safe, be worn

They dispatched my order with an invoice of some other customer , unintentionally disclosing their: name, address, telephone number and email address.
When I rang, the only thing they could do about it is to apologies. I do not believe S….. the manager is aware of the gratitude of the issue. I informed the other customer and keep wondering who does have my personal details and how safe my card details are.
Perhaps I should report this to Information Commissioner’s Office so that they can fix their systems.
Mistakes happen, it’s how you deal with them makes up a good e-retailer. One star I am afraid.

April 9, 2013
Unprompted review
Brandrefill logo

Reply from Brandrefill

Dear Ms Stola,

Unfortunately, even though you were sent the correct order, another customer's name and address appeared in your invoice details. This was human error on our part, and as you state above, unintentional. However, I would like to stress that you have not been sent any financial information, no bank details were sent to you and all of our transactions are 100% safe, as they are processed through a 3D secure site and we would never send printed financial information out to any of our customers.

All we can do is apologise for this mistake and assure you that this will not happen again. We are very pleased to see that you have since ordered with us again.

Regards,

Brand Refill

Rated 5 out of 5 stars

Amazinggggggggggggggg

Excellent customer service. excellent delivery service provided by yodel. you can actually track your delivery.Excellent prices.this is the first time I have order from Brand Refill.and their prices are excellent.will be going back for further orders.(does what is says on the tin)one moe thing. nor more lugging heavy shopping home with you delivered straight to your door,and if you order over £29.99 free delivery great.

April 7, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Order despatched and received very quickly. Items were extremely well packaged. I did need to speak with the retailer and the service I received was also excellent. I will definitely order again.

March 30, 2013
Unprompted review
Rated 5 out of 5 stars

Impressive!

I stumbled across site by mistake on google. Ended up buying more than I was looking for. Items delivered extremely quickly. Very, very impressed. Will be using regularly from now on.

March 24, 2013
Unprompted review
Rated 5 out of 5 stars

First time user - will return

I like to order basic necessities in bulk as I don't drive. This was my first order from Brandrefill and I will definitely use them again. All the items were in stock and were very well packaged. I was very pleased.

March 2, 2013
Unprompted review

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