Diet ChefReviews 

185
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I joined on a 3 month plan. I chose my meals. When they sent the conformation they were incorrect. So back to the beginning to start again. This time it appeared to be correct. However when the meals... See more

Rated 1 out of 5 stars

Customer service is nil...I couldn't log into my account....it's impossible to get through on the phone and I get no e mails ....food is overcooked and alot of spice ..all tastes the same ...made me f... See more

Rated 1 out of 5 stars

Never will I deal with diet chef again and I am ensuring that everyone I know is aware of the company conduct and standards. Disgusting in a word.

Rated 1 out of 5 stars

Food is not good at all and diet chef are not very flexible with this. Cancelled my 2nd month and sent back my free week (bit of a con) so it has cost me over £200 for 3 weeks food. Not happy and wi... See more

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TrustScore 1 out of 5

185 reviews

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Rated 1 out of 5 stars

A very negative experience

I joined on a 3 month plan. I chose my meals. When they sent the conformation they were incorrect. So back to the beginning to start again. This time it appeared to be correct. However when the meals arrived although some were correct many were not. It looked as if someone had just bundled up whatever no one else had wanted! Yes they offered to exchange them but by then I had lost the will to live! So I decided to try them all. Some were fine but most were a dark brown colour and much too spicy. I explained the situation and decided to cancel my plan as no one was understanding the problem This resulted in the £50 additional charge for early cancellation. Yes I know I signed up for 3 months but I didn’t receive the goods I paid for. In my mind that is a breach of contract. But I’m sure if there is a reply to this review they will manage to explain it a different way. I will never recommend Diet chef to anyone as I feel they are only interested in money making. I have never had to leave such a strong negative review for anything before. Oh well lesson learned.

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service is nil

Customer service is nil...I couldn't log into my account....it's impossible to get through on the phone and I get no e mails ....food is overcooked and alot of spice ..all tastes the same ...made me feel very depressed...never ordering this again

November 22, 2023
Unprompted review
Rated 1 out of 5 stars

Diet chef

Hi I have tried diet chef, but couldn't get on with it, so rang up and cancelled, I didn't want any more, I received an email back saying that I would have to pay £50 to cancel early, I hadn't cancelled early, I had received my 6 weeks which I ordered and didn't want any more meals, I sent a reply back to Diet Chef asking them to cancel and I would not be paying the £50, looked at my emails today and found an email saying your delivery would be delivered tomorrow, how can I stop them taking money out of my bank.

July 29, 2015
Unprompted review
Rated 2 out of 5 stars

I am so tired of not getting the correct order

It is always missing stuff. I am so tired of it.. We have complainewd so many times and heard nothing.. Your prices seem to be going up and up and you service is going down. I live in the Netherlands, this is why my email is in English.. No doubt you will ignore this like all the other emails. You used to be good.. Now you are all about turning a profit. All the hassle you have caused us, we are sick of it.
p-baum@hetnet.nl

April 11, 2013
Unprompted review
Rated 1 out of 5 stars

Not Good At All!!

Food is not good at all and diet chef are not very flexible with this.
Cancelled my 2nd month and sent back my free week (bit of a con) so it has cost me over £200 for 3 weeks food. Not happy and will never use again.

September 1, 2012
Unprompted review
Rated 5 out of 5 stars

Fabulous diet

I have lost over three stone with Diet Chef. In the past I have tried loads of diets and have not been very successful but I have found Diet Chef easy to stay on. The food is tasty and I never feel hungry. Thank you Diet Chef.

August 28, 2012
Unprompted review
Rated 5 out of 5 stars

Ditching the fat to become fit with Diet Chef

For lazy people like me - Diet Chef is ideal. The calories are counted, the portions are controlled and the variety of food is amazing. You're supplied with all the information you need and given as much help and encouragement as you need to keep you on track - I highly recommend it to anyone.

August 26, 2012
Unprompted review
Rated 4 out of 5 stars

Amazing!!

This diet is amazing on my first week lost 4kg!! I was impressed to see my weight going down while I was still eating. The only reason why I didn't give the diet 5stars is because I think it is a bit expensive for me!! Looking forward to buy more weeks as soon as I have the money :)

August 25, 2012
Unprompted review
Rated 5 out of 5 stars

Diet chef makes losing weight easy.

I started my diet last week and I have lost over 1 stone in my first week, 25 stone 1 down to 24 stone, I still have choices to make as to what you can eat but the hassle of having to shop for all the right ingredients to use for a diet is taken away.

This also takes away all the temptation of buying the foods that you see on the shelves when you shop in a supermarket that look so good.

Eating at the right time of day has made such a difference to me and although I am only now putting in 1500 calories a day into my body (3-4000 used to be my normal before this) I don't feel hungry at any point and little changes that have helped so far is making a massive difference.

Many of the diets did interest me but I am very self conscious of my weight and size, so although getting together with other dieters seems to be a requirement and good for some this was not for me.

My ultimate goal is to lose 10 stone and with diet chef I feel I can now achieve this, I now feel happy to start light exercise this week as I feel lighter already and more enthusiastic to approach this knowing that this diet will compliment my own desire.

For anyone looking for a diet I would recommend diet chef, this is the best and one I know will help me not only lose weight but save money, I would spend circa £ 500 a month on food at least with take away food and shopping, I only pay half this now so not only losing me weight but saving me money and making me feel even better.

Thanks Diet chef.

August 25, 2012
Unprompted review
Rated 5 out of 5 stars

Easypeasy and tasty

Loads of meals to choose from, most are very tasty and an easy system to follow.It's all worked out for you so no weighing and working out calories. Three meals and a snack,the porridge is the most filling and keeps me going til lunch.I lost 6lb in two weeks and looking forward to anther week.

August 24, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent!

Very easy to manage with everything portion-controlled. Lots of variety. So far, pleased with the variety of dishes and the quality. Only been on the diet for 2 days and lost 1 1/2 pounds.

August 24, 2012
Unprompted review
Rated 5 out of 5 stars

all the hard work done for you.

I have been on the diet chef meal plan for three days only but so far I am enjoying the meals. There seemed to be so much food in the hampers then I remembered it was for a full month the phone staff were very understanding and helpfully. I am looking forward to good results on the scales good luck to all who decide to try diet chef

August 24, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic!

I love Diet Chef and I am very pleased with every aspect of it...from ordering my hamper, to receiving it and losing weight. The meals are so tasty and filling and I look forward to choosing what I'm going to have each day. Two years ago I lost almost 3 stone on diet chef, taking my weight down to my 10 stone taget. I have since been blessed with my baby boy and my weight crept up again during pregnancy. I tried a few healthy eating plans but nothing seems to work, apart from Diet Chef. I am currently on day 4 but feel better already.
I would recommend Diet Chef to anyone!

August 24, 2012
Unprompted review
Rated 5 out of 5 stars

Still losing!

Nearly 5 weeks in using Diet Chef, a stone lighter and still don't feel as if I'm on a diet at all. I never lost this steadily or easily on Weight Watchers or any of the faddy plans I've tried before.
Must compliment the Customer Service team too. My second order was missing one item when it arrived last week so I emailed late in the evening - at 7.35 the next morning I got a reply to say the replacement was on its way - pretty impressive by any standard.

August 24, 2012
Unprompted review
Rated 3 out of 5 stars

Delivery not so hot!

I have just received my third order from diet chef. I have no concerns about using diet chef and the subsequent weight loss from using diet chef. However, I have concerns about the delivery. First delivery was fine. Second delivery had two items missing from the delivery. Third delivery had two damaged items and three items missing. When I rang customer services on both occasions this was dealt with in a very efficient manner and I quickly received the missing items. However, especially on the second call I felt that the person dealing with my complaint really couldn't care less that I had been inconvenienced. I really do believe that Diet Chef should have better controls in place to ensure that goods are sent out correctly and in good order, and I shouldn't have to be contacting them to put things right. I would still recommend them to people though, but warn them to check their orders!

August 23, 2012
Unprompted review
Rated 5 out of 5 stars

3 days and 3lbs less!!

Thoroughly enjoyed every meal so far. Just go to the cupboard and make my selection - like having a restaurant in the cupboard.

I think you must in the last few days updated your site, and I am only wishing I could have ordered the lunchtime bean salad which would be perfect for days out.

August 23, 2012
Unprompted review
Rated 2 out of 5 stars

Good service but poor product

I think diet chef is a great idea but it is terribly overpriced for what you get. I have found some of the meals, particularly the main meals, awful. The chicken is very tough and poor quality, and most of the meal consists of sauce/gravy. This is fine if you are entitled to potatoes or rice with your meal but if you are only entitled the standard 1200 calories per day it feels as though the majority of your main meal is liquid! With soup or shake for lunch (also liquid!) this gets tedious. Some of the breakfasts are nice as are some of the snacks but could purchase similar for cheaper prices. Wouldn't recommend this diet or do it again.

August 23, 2012
Unprompted review

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