Double8tickets.com logo
Visit website

Double8tickets.com Reviews 

3,269
•
TrustScore 4.5 out of 5

4.5

Event Ticket Seller
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, noting that the entire ticket purchasing process is remarkably straightforward, quick, and reliable every single time. Consumers frequently state that they always receive wonderful, high-quality seats exactly as advertised, making attendance at amazing concerts and live musical shows completely unforgettable. However, some people mentioned that the tickets are very expensive, describing them as overpriced and coming with substantial costs compared to standard market prices. A few reviewers also noted occasional problems with order fulfilment, such as delivery delays, supplier let-downs, or unexpected viewing restrictions from their venue positions.

What people talk about most

Service

Consumers find service to be exceptionally positive, reporting reliable, straightforward, and efficient... See more

Product

Customers consistently note positive experiences with product, highlighting that tickets are always genuine,... See more

Price

Reviewers highlight mixed feelings regarding the price, as many consumers find the tickets and additional... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing satisfaction regarding timely... See more

Location

People report positive experiences with location, highlighting fantastic views and close proximity to the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service as ever - I've used them many times and always efficient, keep their word and deliver great seats. They excelled with a recent visit to watch Peter Kay at the O2 - upgraded tickets t... See more

Rated 5 out of 5 stars

When you real want good seats Double 8 are superb !!! I have used them on numerous occasions never any problems with either paper or digital tickets. Even their refund system works well, when ELO... See more

Rated 5 out of 5 stars

Purchased tickets to Sting’s Hammersmith show back in January. Communications excellent from Double 8 as tickets not released until day of gig so very reassuring that they kept me updated. Charlotte c... See more

Rated 5 out of 5 stars

We had an amazing experience at the Lady Gaga concert at the O2 helped by the amazing seats that we had, purchased from double8tickets. When we arrived at the O2 our seats entitled us to go through th... See more

Company details

  1. Event Ticket Seller

Written by the company

Concert tickets for the first ten rows for all pop and rock concerts in the UK

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,269)

121 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Tickets were as advertised

Tickets were as advertised, the fact the tickets were digital mobile phone tickets was not a problem. They arrived two weeks before the show.
No issues at all.
Thanks.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great 88 Tickets

Happy to recommend Double 8 to get top quality tickets if you miss them on initial release - great seat selection, easy booking and payment, and fast ticket delivery. Many thanks.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service - great seats

Excellent service as ever - I've used them many times and always efficient, keep their word and deliver great seats. They excelled with a recent visit to watch Peter Kay at the O2 - upgraded tickets to the front row was very unexpected but made a great evening even better! A great show, a great performer & great service from Double8

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Once again Double8 have excelled!!

Once again Double8 have excelled!!
Fantastic evening at the Luke Coombs concert @ Wembley Fri 31 July 2026..
Perfect up close viewing ..
The Double8 team were super at helping me with a concern.. got it sorted answered quickly.. so happy!!
Thank you so much to all the team..
already got another booking with Double8 later this year!!

July 31, 2026
Unprompted review
Rated 4 out of 5 stars

The Temptations were great / The Four Tops useless

To be honest the Four Tops were absolutely useles & so many people in the surrounding seats said the same. What a difference when The Temptations came on, they were brilliant from the very first song right till the very end. Thank God for the Temptations with just one surviving original member.

July 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look