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Double8tickets.com Reviews 

3,268
•
TrustScore 4.5 out of 5

4.5

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention receiving fantastic seats close to the stage and deeply appreciate the straightforward, quick, and reliable service provided over many years. Many people also note that tickets always arrive well in advance of scheduled events, ensuring smooth entry and creating truly wonderful memories. However, some customers also noted that tickets are extremely expensive and occasionally faced serious issues such as poor viewing angles, wrong dates, or invalid entries. A few reviewers also expressed strong frustration regarding these exceptionally high costs combined with unexpected logistical problems during their special evening outings.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting reliable ticket purchasing and... See more

Product

People report satisfaction with the product, noting that tickets are genuine, arrive on time, and match their... See more

Price

Users describe ambiguous interactions with price, as opinions on ticket costs vary significantly. Some... See more

Location

Clients share satisfaction and positive opinions on location, highlighting that seats are often close to the... See more

Order

Consumers find order satisfaction to be consistently high, noting that the purchase and transfer processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When you real want good seats Double 8 are superb !!! I have used them on numerous occasions never any problems with either paper or digital tickets. Even their refund system works well, when ELO... See more

Rated 5 out of 5 stars

Purchased tickets to Sting’s Hammersmith show back in January. Communications excellent from Double 8 as tickets not released until day of gig so very reassuring that they kept me updated. Charlotte c... See more

Rated 5 out of 5 stars

The booking process through Double8 was easy and we were kept informed throughout the build up to our trip. We were a little concerned when the Royal Mail couldn't deliver them with only 2 days to g... See more

Rated 5 out of 5 stars

I’ve been using Double 8 tickets for some years now to buy concert tickets when I really want excellent seats. Yes they are overpriced but I’m not going to pay to sit 100 ft up in an arena where you... See more

Company details

  1. Event Ticket Seller

Written by the company

Concert tickets for the first ten rows for all pop and rock concerts in the UK

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(3,268)

120 reviews in the last 12 months

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Rated 5 out of 5 stars

Tickets were as advertised

Tickets were as advertised, the fact the tickets were digital mobile phone tickets was not a problem. They arrived two weeks before the show.
No issues at all.
Thanks.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great 88 Tickets

Happy to recommend Double 8 to get top quality tickets if you miss them on initial release - great seat selection, easy booking and payment, and fast ticket delivery. Many thanks.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service - great seats

Excellent service as ever - I've used them many times and always efficient, keep their word and deliver great seats. They excelled with a recent visit to watch Peter Kay at the O2 - upgraded tickets to the front row was very unexpected but made a great evening even better! A great show, a great performer & great service from Double8

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Once again Double8 have excelled!!

Once again Double8 have excelled!!
Fantastic evening at the Luke Coombs concert @ Wembley Fri 31 July 2026..
Perfect up close viewing ..
The Double8 team were super at helping me with a concern.. got it sorted answered quickly.. so happy!!
Thank you so much to all the team..
already got another booking with Double8 later this year!!

July 31, 2026
Unprompted review
Rated 4 out of 5 stars

The Temptations were great / The Four Tops useless

To be honest the Four Tops were absolutely useles & so many people in the surrounding seats said the same. What a difference when The Temptations came on, they were brilliant from the very first song right till the very end. Thank God for the Temptations with just one surviving original member.

July 3, 2026
Unprompted review

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