Dovetailservices Reviews 

2
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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(2)

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Rated 1 out of 5 stars

Appalled

I had an email from this company stating that They had been unable to action a gift subscription to a magazine I had ordered because I already had a Direct Debit renewing subscription for the same publication and that I should give them a telephone number so they could ring me or that I should ring them.
No mention of which publication it was, not "to" address in the dropdown on Google mail. I rang them, they seemed to have no idea who I was. couldn't tell me what the subscription was for, and were so offhand as to be rude, so I said goodbye and rang Sunday Times Travel Magazine customer services, as this was the only such transaction I had recently made. They said they had started using a subscription management service. Maybe they should have looked on TrustPilot first. Why does a company of stature entrust their reputation to an agency which behaves in this way?

December 2, 2016
Unprompted review
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Reply from Dovetailservices

Dear Mr Wilkin,
I am sorry to hear of your experience. Can you contact me directly on 01795 414577 or via email kate.frost@dovetailservices.com so that I can investigate this further for you.
Kind regards,
Kate Frost

Rated 1 out of 5 stars

Spamer

If this company ever gets their hands on your e-mail they will spam you 4 ever and never stop no mather how much you try to make them delete your personal data.
They will promise that the data is deleted, and then they spam you again the week after.
Do not give personal data to a company like this. And never ever give your credit card information to a company that handles sensitive data this bad.

December 18, 2012
Unprompted review

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