I have previously ordered my lenses with Europtix, and been absolutely delighted with their service and the quality of lenses. However I have now been waiting one month for my lenses - order place... See more
europtix.com
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See what reviewers are saying
just received daily toric's . package looks fine and contact lenses had no problems. this store is quite cheaper than other online contact lenses stores and the delivery took no more than 6 da... See more
I ordered from Europtix.com and the quality of contact lenses they sent me is excellent! The reason I ordered the particular contact lenses was mainly due to the price, which was the lowest price at... See more
I ordered my contact lenses from europtix.com for the first time. The customer service team were excellent and I received my order very quickly. Plus they are cheap! I would definitely recommend euro... See more
Company details
Contact info
37 Stasicratous Street , 1065, Nicosia, Greece
- +357 22260072
- info@europtix.com
- europtix.com
Issues with delivery
I have previously ordered my lenses with Europtix, and been absolutely delighted with their service and the quality of lenses. However I have now been waiting one month for my lenses - order placed on 28th Nov, and I can see from trave and trace that lenses appear to be lost. I have contacted customer services who have replied promptly and politely to my emails, however the only advice they give is to contact my local post office, who have confirmed that the package is not in their system. I am still waiting for reply to my last 2 emails, however assume that the delay is due to Christmas), where I hope to understand next steps ...... I would like Europtix to contact the Cypriot post office - lets see if they come back to me..
At this precise moment in time I am nearly €200 out of pocket with no lenses to show for it, have had no lenses over Christmas period and no clear resolution path, and to be honest little support from Europtix.
I am still hopeful of a resolution, and will update with process - however this is a cautionary tale for potential buyers.
nice!!!
very good service. I would prefer a friendlier environment of your site.
Good offers, delayed delivery
Good offers and good prices, but the free delivery takes too long.
Perfect
thanks for all very very good and fast service and the best prices!!!
excellent service with immediate assistance
I ordered from Europtix.com and the quality of contact lenses they sent me is excellent! The reason I ordered the particular contact lenses was mainly due to the price, which was the lowest price at the market (local Cyprus stores and international online websites). The contact lenses I ordered were not in stock and Europtix informed me immediately. They offered other contact lenses but I insisted on the ones I already ordered. So in just a week's time Europtix delivered to me the contact lenses I ordered in the first place, despite the fact that they were not in stock.
Europtix offer instant assistance during the whole process, alongside quality and very low price products.
Thank you Europtix.
Very effective service and delivery
Overall very satisfied with the online company for contact lens supply. Extra bonus for the good prises of the products. Very competitive and attractive prizes.
Excellent service
I have bought my contact lenses from another website for many years, after investigating the market, however, I found that europtix has the best prices and I happily also found out that the service is excellent.
I'M A REPEATER
THE SITE IS VERY CUSTOMER FRIENDLY BUT I WOULD LIKE TO BE INFORMED WHEN THE ORDER IS GOING TO DELAY.
What is going on? I 'm worry
I'd like to inform you that the last three days i've been trying to login to your website in vane. I am worried about the status of my order which took place on 9th of november.. I hope that it is only a technical problem and very soon i 'll receive my order. please inform me about the status.

Reply from europtix.com
Excellent products, fast delivery
had problems with my eyes drying out from too much exposure from mobile, pc, tv. by the night my eyes where very dry. now i have never seen my eyes so healthy
europtix is the best
Its a good campany and cheap with good discount
Really pleased with there product and services to all my friends who were contacts you should try europtix
Best value for money
The products arrived very soon and the price was the best in the market !! Excellent!!
Excellent choice for all those in need of contact lenses
Highly recommended
cheap prices, good delivery!
just received daily toric's . package looks fine and contact lenses had no problems.
this store is quite cheaper than other online contact lenses stores and the delivery took no more than 6 days.
definitely will order again.
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