Amazing Service & Lovely Support Staff
We use Switchboard every day and it’s something that we really rely on as a business with handling out of hours calls. We are a reactive company and it is important that we are there to pick up the phone 24/7. Switchboard makes this super easy for us!
Recently we experienced some problems which meant that we had to reach out to the support team, my email was picked up by a lovely lady called Zoe who provided me with frequent updates and ensured that the communication kept flowing so that we could explain the problem to our customers. The situation improved and we were then made aware that the problem had been resolved, Zoe continued to communicate with us until we could fault their service no more! They have a lovely team working here, they really understand your needs as a company and do everything they can to sort things out when they go wrong. 10/10 service !!!
