super god service,meget hurtig levering,kan kun anbefeles
super god hejemmeside
June 2, 2013
Unprompted review
Reply from Gadget4Apple.com
Hej Jihene,
Tak for din fin feedback :-) Fortsat god dag.
Mvh, Isabella
Gadget4Apple.com
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Company details
Contact info
Æblevangen 1, 2765, Smørum, Denmark
- 26169088
- info@Gadget4Apple.com
- gadget4apple.com
People also looked at
Fast and polite to costumers.
Very quick to answer questions and answered in a very professional, polite and good way.
Very quick on sending orders to me.
My ordere was slightly dirty when I opened it and the box looked like it had been opened before. Makes me wonder if it was really a new item they sent me...
February 17, 2013
Unprompted review
Reply from Gadget4Apple.com
Hi Wenny,
Thank you for your review and kind words. I am sorry to hear that the smart cover you received is dirty. I can assure you that's brand new but if you're not satisfied with it, please return it and we will replace your order once we receive it.
Have a nice Sunday :-)
BR, Isabella
Good customer service
In short! I was not satisfiied with the product I received and wrote review below. However, there was no problem returning the bought item and it is clear that this shop does alot to keep their customers happy.
Thank you.
BR Rune
Jeg har lige købt 2 Lightning to USB kabler - det fremstår INTET sted at det ikke er originale kabler - og det er det IKKE. De har dårlig kombatibilitet og stikket passer ikke 100% til en Iphone 5. Jeg fravalgte bevisdst de steder på nettet med uoriginale kabler og var ud fra billeder og tekst overbevist om det var originale kabler. De kostede da også dobbelt så meget som uoriginale kabler fra konkurrerende virksomheder. Så med andre ord falsk varebetegnelse.
RESPOND to WEBSHOPS feedback:
Hi Isabella,
Thank you for your respond and your call. This alone shows that you take your business and clients serious. However, I have to comment on your feedback.
You talk about Apple covers and keyboards etc. I do not really care what other web shops do, as I usually only trade on a few webshops that I trust and have good experiences with. The fact that Apple does not produce the cables themselves are 100% irrelevant – as I told you in the phone this is not unusual. BUT Apple guarantees that their products are alright and live up to a certain standard (otherwise they would not put their name on the cable).
You say:
“We have no where in our site, product descriptions or pictures hint or try to mislead users to have the impression that we are Apple. As I understand that you are frustrated for we do NOT say what we NOT are.”
Well you can simply just say that this is an unoriginal cable (this way you do not have to say what you are not – and it would mislead no one). Only argument for not stating that this is an unoriginal item is that sale would perhaps decrease!
Futhermore, the picture of the product on your website is NOT identical to the actual product you sent. The picture of the cable on your web site is white (as Apples cables), and the cable you sent me is grey (copy). This misleads the customer to think you get something else than you actually pay for.
Last but not least – what happens if cables from you webshop breaks the apple item because it is not a 100% match (because it is not)?
Again thank you for your feedback – I will return the cables and buy original cables – as I fear the cables from you will damage my Iphone.
Rune
February 11, 2013
Unprompted review
Reply from Gadget4Apple.com
Hi again Rune,
Thank you for your review. We have to be much better in our quality control for our products. As far as information concern, we have added a "Disclaimer" under the "Information" section in our shop and will add on the "NOT Apple" gradually to product descriptions. Hope this can reduce any disappointment as you have experienced to any other future users . Thanks for your feedback so that we can improve :-)
Have a nice weekend.
BR, Isabella
Hi again Rune,
I appreciate your feedback and the fact that you spent time on letting me know what you think. We will take your idea into consideration and incorporate them into our future information.
Have a nice day.
BR, Isabella
Hi Rune,
Thank you for your order and taking your time to review us here. I can understand that you're frustrated particularly when you made an extra effort to avoid the copy products.
As a web shop owner selling white labels products, we are very conscious and careful of not misleading our customers. Compare to some other web shops that describe their products as for example “Apple iPhone 5 cover” while what they meant is cover to Apple iPhone 5, I think we are very honest in our product description.
I suppose you know that Apple does not produce any accessories themselves. All covers are produced by third parties. Cables are by outside contractors. Keyboards. Oh, Don't get me started. Steve Jobs hated keyboards :-)
As we all know, Apple does not produce a product so that other can sell them cheaper than in Apple Store. I generally advise my customers to ask their vendors (if they claims their products are original) where do they get their products.
Sadly the market as it is now is either Apple or not Apple. You pay the high price in Apple Store. Apple get 30% by endorsing the manufacturer. You get the guarantee. If you don't want to pay for that price, you run a risk. Then it's a matter of how honest the other vendors are.
We have no where in our site, product descriptions or pictures hint or try to mislead users to have the impression that we are Apple. As I understand that you are frustrated for we do NOT say what we NOT are. But we are not SamSung. We are not HTC. We are not Russian. We are not potato. If we have to claim what we are not, the list will be very long. :-) I will therefore insist that your claim of “falsk varebetegnelse” not valid since we in no way has proclaimed we as Apple original.
As for the product that you are not satisfied, we have 30 days return policy. Since you had not contacted our customer service, we have no way to resolve this. As I told you in our phone conversation yesterday, you will get your full refund once we received the products.
As far as price is concerned, you can always find someone selling stuff cheaper and it's your choice to bet your money on it. But without documentation of two products being 100% identical, I found your statement more an expression of your frustration than your normal sensible mind when doing price and product comparison.
In short, I can understand your disappointment, particularly when you have such a high expectation of us. I take that as a compliment and will strive for living it up. To a reasonable extent. :-)
Wish you a good day and looking forward to hearing from you.
BR, Isabella
Reply from Gadget4Apple.com
Hej Louise,
Tak for din kort og precis kommenter. Vi vil gerne være så god i vores service at du vil anbefale os til dine familie og venner. Vi glæder os til at give dig og de som du holder af endnu flere gode oplevelser. Snart.
Mvh,
Isabella
www.Gadget4Apple.com
SUPER SUPER SUPER HANDEL!
February 15, 2012
Unprompted review
Reply from Gadget4Apple.com
Hej Anders,
TAK. TAK. og TAK. Dejlig at høre fra tilfreds kunde og vi vil også gerne kunne servicere din familie og venner.
På glædelig gensyn snart.
Med venlig hilsen,
Isabella
www.Gadget4Apple.com
Mared Aljabal
Gadget4apple : gode priser og god service
Gadget4apple : hurtig levering
Gadget4apple : Søde kunderservice folk
Jeg anbefaler gadget4apple til alle for at købe ind fra , den er billigste ipads og iphones tilbehører.
January 25, 2012
Unprompted review
Reply from Gadget4Apple.com
Hej Mohammad,
1000 tak for din feedback. Det er stor glad at have en tilfreds kunde. Vi vil göre hvad vi kan at give en god kunde oplevelse, med jeres hjälp.
Gläder os til at serviciere dig og dine venner igen.
Go' aften.
Mvh,
Isabella
www.Gadget4Apple.com
Tailor made service
Again good service :-) In spite of the middle of the holiday season, the order was handled every efficiently. Thanks!
gadget4apple gives tailor made service meeting needs of every single order. It is simply impressive!
/Rie
January 4, 2012
Unprompted review
Reply from Gadget4Apple.com
Dear Rie,
Thank you for your nice review. It always touches me to see that our customers got into TrustPilot the first time in order to give a review of us. Yes, it's service that I want our customers to remember us. And precisely because we are not automatized in our interaction with our customers, there can be a swing of our service level. We are doing what we can now and NEED our customers to help us to be better :-)
Have a nice evening.
Best regards,
Isabella
www.Gadget4Apple.com
Top notch service med et smil
I have already recommended this site to 5 people. The apple accessories/gadgets are significantly cheaper than any other place I know of in DK and shipped free of charge - they arrived 2 days later. To top it all off, I didn't just receive an automated order confirmation, I received a personal email from a human being (with a name) that valued my business and opinion of their service/company.
Two thumbs up! everyone in DK should shop at gadget4apple!
December 6, 2011
Unprompted review
Reply from Gadget4Apple.com
Hi Nadia,
Thank you for your recommendations. We value customers like you that let us know what's significant for your shopping and pro-shopping experience. We've already learned a lot in the past two months and there're still so much to learn. We want not just the market to grow but also ourselves as entrepreneur.
See you soon.
Be Your Best,
Isabella
www.Gadget4Apple.com
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