Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
i ordered 6 teas, each 50 grams
There wasnt any name on any of the teas !
I dident get the promised 15 grams free sample
The HOTLINE-service is ALWAS OFFLINE
I sent them 5 mails about my experience, and none of them was answered !
I would never suggest this shop to anyone
Website looked great and genuine enough. So decided to join their tea tasters premium club for $229 and waited.......waited...and waited.
After 4 months I contacted them via email after trying to log into my account with the account info they had emailed me - my account did not register and kept getting error.
So emailed customer services which I got an apology and informed that I would get my tea (3 x 28g each month for a year) and the tea gift set.
After 3 weeks did get my first 3 bags of 28g tea ... normal run of the mill teas but pretty good quality. Then waited another 3 months....nothing arrived. Contacted them again - Got another apology and again promised that things would be sorted out so would be my account as I still could not log in. Did recieve my next batch of tea - but that was the last I got from them.
So for my $229 - I got 6 packs of tea I could have picked up for under £10 from my local chinese tea retailer.
So do beware when ordering from this company!!!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
