Healthlines Reviews 

44
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

This company took £59.99 out of bank account. I attempted to pay for parking in Liverpool city centre in the street. The parking meter barcode to scan then you pop in your details to pay for parking... See more

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Rated 3 out of 5 stars

Healthlines.co.uk has a decent range of flower essences, and their website is user-friendly. While I've generally found their service reliable, there was a delivery issue involving the post, although... See more

Company replied

Rated 3 out of 5 stars

I needed the alaskan essence urgently for a gift and was impressed by the fast service. However, I live outside the UK and should not have charged VAT.

Company replied

Rated 5 out of 5 stars

I have used their flower essences for 8 years now and have got so much support from these guys throughy heAling journey with amazing results. They are v passionate in what they do and it shows . They... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

At Healthlines we specialise in Essences. We retail and distribute, make, prescribe and teach Essences. We know about Essences and Essences are our passion. Healthlines is a partnership of professionals, working as therapists in the natural health field, and using essences to great effect to support our clients. Angie is a practicing Homeopath and Flower Essence practitioner and teacher with over 20 years experience. Adam is a qualified Cranio-sacral Therapist and has been working with Essences since 1995. He is responsible for the day to day running of Healthlines.


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1.9

Poor

TrustScore 2 out of 5

44 reviews

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1.9

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(44)

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Rated 1 out of 5 stars

This company took £59.99 out of bank…

This company took £59.99 out of bank account. I attempted to pay for parking in Liverpool city centre in the street. The parking meter barcode to scan then you pop in your details to pay for parking!!!! Wow these are all a scams . 3 days later this money was taken from my acc
Don’t pay fir parking with these they are scams
Health lines. Com appears on your bank withdrawals it’s a scam BEWARE

July 18, 2025
Unprompted review
Healthlines logo

Reply from Healthlines

Hi Lorraine
Ummmm I don't think this review can be about us because we have nothing to do with parking in Liverpool or anywhere else. We are a small mail order business in cumbria specialising in Flower Essences. We are also healthlines.co.uk, not .com.
It would be great if you could check with your bank who actually took the money and to confirm that we have not done this and then please remove your 1 star review from us. We offer an excellent service and undeserved bad reviews harm us.
I hope you get your money back.

Rated 3 out of 5 stars

Healthlines.co.uk has a decent range of…

Healthlines.co.uk has a decent range of flower essences, and their website is user-friendly. While I've generally found their service reliable, there was a delivery issue involving the post, although it was resolved with some clarification. The staff, particularly Adam, is helpful and knowledgeable. Overall, it’s a good company to consider for naturopathic products, despite occasional hiccups in delivery.

December 3, 2024
Unprompted review
Healthlines logo

Reply from Healthlines

Hi Edna,
Thank you for taking the trouble to write a review and for your positive feedback. You’re right to say that delivery has sometimes been slower than we would hope for. We send small parcels by Royal Mail as this is the most cost effective way for small businesses to offer a reasonable service.
We now offer a wider range of postal options: 1st, 2nd and special delivery guaranteed next day, but it is all dependant on the service provided by the post office on the day which, as you know, can leave much to be desired.
As we are the main supplier of Flower Essences to a wide range of practitioners and therapists, we pride ourselves on meeting their needs by dispatching orders very promptly, usually on the same day for orders received before 3.00pm. Occasionally the post does let us all down but, more often than not, it is good, and packages arrive within a day for 1st class and 2-3 days for 2nd class.
We look forward to continuing to support you and your practice.

Rated 5 out of 5 stars

Incredible service.

Thank you so much to Adam at Healthlines for his support to assist me ordering flower essences. I was thrilled to receive the products here in Australia so quickly and safely. Highly recommend.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Lovely company run by lovely people.

I've ordered a lot from this website. A wonderful range of products with excellent service and value for money. When I called to sort something out they were friendly courteous and helpful as well as cheerful! Lovely company run by lovely people. Am a loyal customer!

July 19, 2019
Unprompted review
Healthlines logo

Reply from Healthlines

Thank you Sarah, We always do our best but it really helps that we have such lovely customers too!

Rated 4 out of 5 stars

In my previous post I said I had paid…

In my previous post I said I had paid fast delivery and had not received as indicated on the purchase. It really happened. Yesterday I called the company to know what was going on and I confess I was not very kind. I was informed that the company sent on Monday my product to be delivered the next day and the reason for the delay was the post that regularly delivers in my building at the address I indicated but the post said that there was no number of my flat. I returned to clarify what happened to me. This company has the products that I use regularly in my work. (I am naturopathic). Neal Yeard advised me this company. My problem was with post delivery. I already received my products yesterday.

August 9, 2018
Unprompted review
Healthlines logo

Reply from Healthlines

Thank you Deborah, I'm glad we sorted it out.

Rated 5 out of 5 stars

Excellent service

I received an excellent, prompt service. Extra helpful was the option to have a prescription sent directly to a client.
Thank you

May 7, 2013
Unprompted review
Rated 5 out of 5 stars

OVER THE TOP!

I would recommend HEALTHLINES.COM to anyone!! Products are in excellent condition and super fast delivery!! It's a pleasure to do business with you, thanks very much!

May 6, 2013
Unprompted review
Rated 5 out of 5 stars

BRILLIANT PERSONALISED SERVICE

As a holistic therapist, I love Healthlines, it has all the remedies I could wish to choose from for myself and my clients, all in one place, along with the unique service where I can have personalised remedies made up without having to own each individual remedy myself - absolutely invaluable! I highly recommend Healthlines.

November 30, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

I love using healthlines as i have complete confidence in their ability to promptly process orders correctly and with the greatest of care.

Thank you Healthlines!

November 23, 2012
Unprompted review
Rated 5 out of 5 stars

Efficient service and brilliant products!

I'm a homeopath and order from Healthlines a few times per year. I tend to use their website to place orders. They are always quick in turning around my order. I love their products which I buy for patients, as gifts and for personal use. They have a full range of essences and I always find new and interesting products.

September 19, 2012
Unprompted review
Rated 5 out of 5 stars

Good service

Thank you for good service
But I arrived late E-mail Announcements
I am going to use the health lines also

September 15, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

My order arrived the next day, which is a fantastic service. I have being buying my flower remedies through them over the last few years and have always found them to be of good quality, and excellent service. I would recommend them to clients and students.

March 27, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service as usual

I ordered my essences on the Friday and they were received on the Saturday - I have used Healthlines many times and will continue too as this standard of customer service is hard to beat!!!
10 out of 10

March 25, 2012
Unprompted review
Rated 5 out of 5 stars

Great service

Always a great service and fast delivery. Have shopped with Healthlines many times in the past and will continue to do so when I need essences.
Thanks, always a pleasure to shop with here.

March 21, 2012
Unprompted review
Rated 5 out of 5 stars

Kate McBride Lancaster

I work as an essence practitioner, and always find Healthlines to be efficient, friendly, helpful and convenient. They stock the main ranges of essences that I use, and always get the requested items in the post immediately I order. I find the website brilliant to use, and have been able to refer clients to particular essences with a You Tube video, which gives them a real feel for the essence as conceived by the maker. If I decide to ring an order in, I can be sure of a warm welcome at the other end of the phone, and never feel I'm being rushed, or valued only for my custom. They truly understand the concept of fair exchange.

March 10, 2012
Unprompted review

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