housenetwork.co.uk 

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Rated 5 out of 5 stars

I sold my flat in North London a few years ago. Throughout Housenetwork were fantastic. Nothing was ever too much trouble . Far better at every single level , than the two local high street agents I... See more

Rated 5 out of 5 stars

I was worry to choise one of online estate agency. Decide to get Housenetwork.co.uk I didn't realize my house will be sold in 7 days!!! Full proffesional help from doing a photos thru arrange wieving... See more

Company replied

Rated 5 out of 5 stars

Had no complaints at all. House Network have done us proud. All our questions were answered promptly and with the right information, we were kept up to date with all viiewings and feedback from view... See more

Company replied

Rated 5 out of 5 stars

Ours was always going to be a tough house to sell. A lot of very positive features but some negative ones too. House Network just kept plugging away with a steady stream of viewers, the organisat... See more

Company replied

Company details

  1. Real Estate Agents

About housenetwork.co.uk

Information provided by various external sources

The only estate agent with a 20-point promise

Yes we're the original online estate agents. Yes we've saved our customers over £49 million in fees. Yes we've won awards and been featured on TV & radio, but it's our comprehensive service that makes us stand out from the crowd. From free market appraisals, one to one account manager, sales progression & completion, we're your 21st century estate agent and the best bit - we are the only estate agent in the UK that offers a 20-point customer promise.

Success Statistics

- Client Savings: £49m
- Sales agreed: 13,000
- Viewings: 350,000
- Sales value: £3.6bn
- Recommended rate: 97%
- Seller rating: 9/10


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Rated 5 out of 5 stars

I sold my flat in North London a few…

I sold my flat in North London a few years ago. Throughout Housenetwork were fantastic. Nothing was ever too much trouble . Far better at every single level , than the two local high street agents I had previously employed. I recommended the company to many people. Every person who employed them said the same. Every purchaser I met said the same they were brilliant .Now as a cash buyer I was gutted to find it had gone into liquidation as it was by far the best . Buying a house is so stressful and the high street agents are not a patch on Housenetwork. The hiugh street needs to change.

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

2 years on I would like to write this review.

Excellent photos. I think this is the way houses are sold, since first impressions count when people view houses on the internet.
Housenetwork photographer spent hours making sure photos were perfect.
Just seen the house prices for the same size and style of house I sold with Housenetwork.
All the sold house price on rightmove over the last 2 years are way below the price I sold my house for, by over 50K.
I highly recommend housenetwork. You will not be disappointed. Their customer service and honesty are perfect too.

February 28, 2020
Unprompted review
Rated 1 out of 5 stars

Went into administration...awful communication

Went into administration but old and new customers were not told about this when signing up. They were then sold to a company called Universal Acquisitions Limited. Again no customers old or new were told. Still taking money from people but evidently no intention of honouring their contracts as a few weeks later they have stopped doing business and sacked all their poor staff. First customers knew about this was when they noticed their properties had been taken off the market. Calls went through to dead air. Then eventually there was a notice on their website with no contact number or address for queries. An email later was similarly informative. The scrupulous new owners have wasted peoples time and money and caused a lot of distress... shame on them. These criminals and this business should never be trusted again.

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

Professional team and great services…

Professional team and great services provided from start to end. I found them very professional and helping from the Valuation, Price advice ,pictures as well as negotiating and customer services were prompt. That made the whole process easy. I would recommend them to any one.

May 2, 2019
Unprompted review
Rated 1 out of 5 stars

"Sworn to sell" very catchy wording but…

"Sworn to sell" very catchy wording but after a year of selling process with around 6 viewing only- I have to say how disappointed I am. Easy to take money upfront with free property valuation of £400K, year after and the property is not sold for even £349K.
Excuses, excuses and excuses. My agent changed couple of times which doesn't help.
Please Do NOT reply to me with one of the "reply template" how sorry you are - no need to show it to the viewers.
If you really feel bad about how I feel then pls contact me so we could discuss the situation

April 24, 2019
Unprompted review
Rated 1 out of 5 stars

Gone into administration

Gone into administration

These guys have gone into administration with no warning whatsoever. I even sent a post update and checked my stats online yesterday and nothing was mentioned. No way of contacting them but Hudson Weir are the administrators and Emoov are offering to list unsold properties for free.

April 18, 2019
Unprompted review
Rated 5 out of 5 stars

Good service

March 14, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Lynsey, thank you for taking the time to leave this 5* review. All the best, HN

Rated 5 out of 5 stars

Bazuka

quite honestly this is the second time ive used housenetwork, fully automated website, very nice people to deal with and instead of paying thousands to "Churchills" and "abode" of this world i used the money saved to go on a cruise. happy days !

March 12, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Waseem, thank you for taking the time to write this review. I am especially pleased that you are a repeat customer. Hopefully we will see you again at some point in the future. I hope you enjoyed your cruise! All the best, HN

Rated 5 out of 5 stars

I bought a property through house…

I bought a property through house network they helped me through every single step

March 11, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Rajinder, thank you for taking the time to leave this great review. Wishing you all the best in your new home - The HN Team

Rated 5 out of 5 stars

I instructed House Network to sell my…

I instructed House Network to sell my house after looking into what high street estate agents charged. The price difference is unbelievable. I was expecting to encounter problems but I have been extremely impressed.
The pictures that they took of my property were excellent. The communication is super, weekly e mails and market comparisons and whenever I contacted them with a question they responded immediately.
I would highly recommend them as superb value for money.

March 7, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Julie, thank you for such a great review! I will look into who your Relationship Manager is and will make sure they are made aware of your comments. All the best, HN

Rated 5 out of 5 stars

Professional

I found that the lady that came to value our house and take pictures was very professional and friendly and was very impressed with what she had found out about houses in the area. All other departments at House Network were equally informative and professional. Thank you very much

March 5, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Neil, thank you for taking the time to write this review. We pride ourselves on customer service and from this review it does sound as if we have delivered. All the best, HN

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish highly recommend

February 26, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Anita, thank you for taking the time to write this review. I am glad you had such a great experience using our services. Hopefully you consider using us again at some point in the future. All the best, HN

Rated 5 out of 5 stars

Very professional team

Very professional team
Very pleased with them

February 25, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Ian & Lorraine, thank you for writing such a great review of our services. I will make sure the team are made aware of your kind comments. All the best, HN

Rated 5 out of 5 stars

Great service from the start

Great service from the start, helpful staff & lots of communication, easy to get in touch & quick responses to queries

February 25, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Stephen & Gail, thank you for taking the time to write this review. I am glad you had such a positive experience selling through us. Hopefully we cross paths again in the future. All the best, HN

Rated 5 out of 5 stars

So far a 5* service

It's still early days for us as we've only been on the market with HN for just over a week. However, the treatment, efficiency and customer service so far has been second to none. House Network came highly recommended and for what we've experienced til this point, I too would recommend. Only time will tell how well they do moving forward in regards viewings, sales and completion etc. but so far I'm very happy!

February 25, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Good Morning, thank you for taking the time to write this fantastic review of our services, we pride ourselves on customer service and from this review it does sound as if we have delivered. We look forward to working with you, and reaching a successful completion. All the best, HN

Rated 5 out of 5 stars

Impressed with communication

Impressed with communication, and speed of action. Photos taken, and the property online the next day, and viewings booked the same day!!!

February 25, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi James, thank you for writing such a lovely review of our services! We look forward to assisting you through to a successful sale! All the best, HN

Rated 5 out of 5 stars

House seller Mirfield

V reliable, efficient and friendly service.
Impressed. Got lots of viewings and quick offers.
Simon wood

February 25, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Simon, thank you for such a great review! I will look into who your Relationship Manager was and will make sure they are made aware of your comments. All the best, HN

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