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Rated 5 out of 5 stars

The staff at Igloo were very professional and timely from start to finish. My house was sold quickly and efficiently.

Rated 2 out of 5 stars

I let my property via Iigloo website 27 Sep. I received a letter from Team group that my flat was on different websites on 29 September. Today is 05 October but I havent received any replies from the... See more

Company replied

Rated 1 out of 5 stars

The worst agency ever. We wanted to buy a house, but they didn't gave us to chance. We had got 15 minutes only to see the big house, couldn't check anything propertly, so we asked about few things. Th... See more

Rated 5 out of 5 stars

My rental went on the internet on Sunday night, then on Monday the phone didn't stop ringing. In over twenty years of letting this is by far the best response we've ever had. We pre-screened the appli... See more

Company replied

Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Agents
  4. Real Estate Rental Agency

Information provided by various external sources

We provide a helpful DIY service for Landlords (the ones who don't use letting agents). We give your property more exposure, more tenant enquires and better quality tenants. We get your property on the large property portals like Rightmove, Zoopla & Primelocation which only allow agents access to advertise. This is the new way to letting your property.


Contact info

4.0

Great

TrustScore 4 out of 5

75 reviews

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1-star

No history of asking for reviews

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4.0

All reviews

(75)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

APPALLING COMPANY

INCOMPETENT COMPANY EMPLOYING 3RD RATE SALESPEOPLE WHO COULDN'T SELL THEIR WAY OUT OF A WET PAPER BAG. THE ONE I SPOKE TO YESTERDAY CANNOT EVEN CALL.ME BACK EVEN THOUGH IM A CASH BUYER!!
DON'T USE THESE CLOWNS. SPENT THE EXTRA COUPLE OF QUID AND GET A PROPER ESTATE AGENT.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Iv had a brilliant experience with Igloo, the staff have been very helpful and informative. They kept me up-to-date and were very efficient. My house was sold within a week of it being put on the market. Very happy with my experience

December 15, 2025
Unprompted review
Rated 3 out of 5 stars

Iona Fjords

Iona Fjords
Ship very nice as was room.
Food hit and miss, better if yourpaying premium, service generally poor with a few exceptions. Afternoon tea charged, furst time i paid on p and o and average.
Buffet restaurant very limited but there are many venues. Surprised cant get a propper omlet in main buffet. Breakfast sit down, guanteed cold toast even though i ordered bagel. Beechhouse excellent but did pay premium.
Shows- 1 good headliner 2 didnt really understand what the point was.
Drinks limited cocktail menu but ok, waiter service hit and miss, no waiters or 3.
Limelight show goid, service started shocking, no frink fir 40 mins, called a waiter just waived hand. Once waiter realised how bad it was he was more attentative. Got wrong starter 3 out of 4 of us. Matt Terry very good. Singer of limelight vg. Paid £130 for flam train excursion as impossible to get a ticket through other channels less than
Half on line and didnt see waterfall as no rain😀 train windows dont opennand dirty
So photos poor. They were 25 mins late leaving so your 10 mins at top cancelked. Total waste of money.
Most staff never smile, a few very happy. Need to get another job not customer facing.
Was it good value, well as school holiday yes for families not for couples as cant get in pool as chatic most of time and only couple
Of small pools

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Recently sold our flat

Recently sold our flat.

Abby was amazing with excellent communication and customer focused every stressful step of the way.

Had no issues at all. Will definitely use them again

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Igloo Hamilton branch are the best

I honestly cant thanks Igloo Hamilton enoughfor their hard work. Not only they put my property on market right away but they were also able to secure an amazing deal within 6 weeks of property being on the market. From putting it on market to viewings the service was amazing. Absolutely delighted and glad i chose Igloo. Lynn, Abby and Alan provided an amazing service from start to finish. Defo recommended 100%. Thanks so much

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Second Sale - First Rate Service

Following a great service when we sold our property last year, we found ourselves in a position to move again closer to family and we decided to use Igloo again.
We had given them instruction on the Monday to proceed, they arranged for home report and photos for the Wednesday. The for sale sign also went up that day. Then the property was on the websites by Friday. We got our first viewing on the Monday afternoon and an offer made and accepted by the Tuesday morning. Another great result from Igloo

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Property sold in just over a week!

Property sold in just over a week!
Huge thanks to all the staff at Igloo, especially Abby.
Always replied my calls and emails, communication was also great.
I would personally highly recommend.
Many Thanks Igloo

August 6, 2024
Unprompted review
Rated 1 out of 5 stars

The worst agency ever

The worst agency ever. We wanted to buy a house, but they didn't gave us to chance. We had got 15 minutes only to see the big house, couldn't check anything propertly, so we asked about few things. They ingnored our questions. As it was other person interested about this property, they said there is no one else interested about that property and seller accepted that offer. I assume that the reason is not our nationality but lack of professionalism

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Stress free sale of property

Excellent service received from Igloo, very professional communication fantastic, removed any stress involved in selling property, I would highly recommend to anyone.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Igloo estate agents in Hamilton are…

Igloo estate agents in Hamilton are fantastic from start to Finnish nothing was a bother to them Inc doing all the viewings, and kept me informed every step of the way . My mother's house sold in a week . Unbelievable. Special thanks go to abby who done all the hard work I owe her a bottle of the sparkling stuff . Also thanks to Alan and the rest of the team . Igloo are no 1.

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

I chose Igloo to sell my late mother’s…

I chose Igloo to sell my late mother’s house. Sadly the initial sale fell through and we had to start the whole process again. All the agents were brilliant and very mindful of how stressful the situation was for me as a recently bereaved client. I will be eternally grateful to Stacey who was so understanding and patient and finally managed to secure a sale for us which is going through at the moment.

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

House sale through Igloo Estate agents

We sold our house through Igloo Estate agents and were very impressed with their service. Stacey, who dealt with our sale gave us advice on what needed doing for a quick sale and managed to get hold of a decorator for us for less than we would have been able to. The same for the flooring that needed to be changed. She went out of her way to help us in various ways to help us. We were very pleased that we had chosen Igloo as our estate agent.

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic sales team

Fantastic sales team, Stacy and Abby were very professional and communicated all the way through from valuation to closure of the sale, they took care of viewings and made a difficult time for the family manageable.

My experience with Igloo both as a letting agent and property sales was a pleasure and I would have no hesitation in contacting the team again in the future.

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant solution to the extortionate estate agent model in London

I was so pleased to discover Iigloo after years of being ripped off by estate agents offering the exact same service. For £59 Iigloo listed the property, ran references and provided the tenancy agreement. I was paying 10% +VAT upfront to agents before, and same again upon renewal - daylight robbery! In fact, customer service is significantly better at Iigloo - all very polite, respond to queries immediately and give advice as needed. I had plenty of interest and my apartment was snapped up by the first viewer. One happy customer!

April 8, 2013
Unprompted review
iigloo.co.uk logo

Reply from iigloo.co.uk

Hi Aimee,

Thanks for your review, we very much appreciate any feedback and to receive such a response as yourselves puts a smile on all our faces.

Thanks for your custom and don't hesitate to contact us if you need any help in the future.

Kind Regards

Matt
Office Manager

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