Kalustofurniture Reviews 

5
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home & Garden

Information provided by various external sources

Kalusto Furniture - specialists in modern contemporary furniture for your home, dining room, living room, bedroom and a selection of contemporary accessories.


Contact info

2.9

Average

TrustScore 3 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(5)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

This company is also part of Furniture Dream. Please read appalling customer reviews under reviewcentre.com. They take money from customers and do not deliver. Furniture Dream have been investigated by Trading Standards

July 7, 2014
Unprompted review
Rated 5 out of 5 stars

Lovely Bed and Wonderful Service

I recently purchased a new bed from Kalusto after seeing them on twitter, the customer service was brilliant and the delivery was within the quoted timescale.

Once the bed arrived I was amazed at how wonderful it looked, This is so sleek and really makes our new bedroom look stylish, I did wonder if we would suffer comfort as we went for style but I can honestly say I have had the best nights sleep!

Such a wonderful bed and the pictures on the website don't do it justice! highly recommend

February 19, 2013
Unprompted review
Rated 5 out of 5 stars

Superb Quality Alicante Dining Table

We purchased this table after moving into our new house towards the end of 2012 and having never ordered from Kalusto Furniture before, must say we were cautious about delivery etc.

But...

The service we received was superb, the delivery time frame was quoted as 2 - 5 weeks and it arrived after 13 days and was exactly as described on the website. Kalusto Furniture also remained in constant contact with us throughout the order and delivery process which completely reassured us 100%.

We have since ordered a matching sideboard and have to date received the exact same professional customer service. We would hugely recommend this company to any body looking to buy furniture for their home.

January 29, 2013
Unprompted review
Rated 4 out of 5 stars

Excellent service and fantastic products

I recently brought a new bed from Kalusto and found everything about the experience to be excellent.

The bed was quite expensive so I was initially very nervous about buying on line but needn't had been. Although delivery was a week later than quoted it was worth the wait. The sales team kept me informed at regular intervals and the delivery crew were fantastic (they called me when 30 minutes away from my home and even assembled the bed for me, even though I hadnt paid for assembly). The bed (Cubic leather bed) is absolutely stunning.

We are looking to decorate our dining room soon and will definitely be using Kalusto.

September 30, 2011
Unprompted review
Rated 1 out of 5 stars

Don't buy from Kalusto, they are crooks!

Steer well clear of buying anything from Kalusto, their customer service is appalling. I ordered a TV stand early July, which the website stated to be in stock. In the first week of August, I called to enquire about delivery to find out that it wasn’t in stock at all. I was also told that their supplier was unavailable for the remainder of August and that I could expect my delivery in September. I didn’t want to wait that long so asked for a refund. Since end of August I have put in several emails, which didn’t get any response, and 2 phone calls to ask about when to expect the refund. I was told both times: it will be processed this week. Guess what: it wasn’t paid.

September 21, 2011
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look