MobileFun.nlReviews 

744
TrustScore 1.5 out of 5

1.3

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Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

Koop de beste reeks hoesjes voor smartphones en tablets, schermbeschermers, opladers en meer. Vind alle grootste merken tegen lage prijzen. Gratis bezorging. Bezoek vandaag nog Mobile Fun!


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1.3

Bad

TrustScore 1.5 out of 5

744 reviews

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1.3

All reviews

(744)

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Rated 1 out of 5 stars

Slow boat from China

Looks like they are shipping with a slow boat from China. No track and trace, no estimated time of arrival. Will NEVER buy here again.

August 30, 2022
Unprompted review
Rated 2 out of 5 stars

Delivery from AliExpress works faster

I made an order for a screen protector thinking that I could get it in the promised 4-8 business days and at the same time I ordered a screen protector on AliExpress, as screen protectors always break. Eventually the order AliExpress was delivered in about 10 days and the mobilefun.nl delivery was only after one month. That's sad.

December 22, 2021
Unprompted review
Rated 1 out of 5 stars

Product after 14 days still not…

Product after 14 days still not delivered. And also not in stock yet. They sell products they do not have in stock yet and apperently the company where they buy them also do not have in on stock.

June 18, 2020
Unprompted review
Rated 1 out of 5 stars

Unfortunate experience

initial review:
Don’t use them. It’s been 15 days since I ordered my item and nothing has arrived. I’ve chased them (repeatedly) and daaaaays after asking what’s happening I get a response telling me ‘it will come soon. Don’t worry’.
I’ve asked for a refund. Twice.

DO NOT USE THIS SITE

----------
FOLLOW UP ON 'MOBILEFUN' EXPERIENCE:

eventually I received my refund. It was an agonising fight but eventually they agreed to refund me. From that angle the company do eventually respond. For the record, my item never arrived so the refund is fair and I will draw a line under this. I do however stand by my review to rather use a different company when ordering items online for your phone.

December 19, 2019
Unprompted review
MobileFun.nl logo

Reply from MobileFun.nl

Dear customer,

Have you contacted with our customer service to solve the problem with your delivery? We can help you here, if you give us your order number we will get some info of the problem and we will solve it at the moment.

Sorry for the inconvenience,

Rated 5 out of 5 stars

Real nice experience.

Two years ago, Mobilefun was the only european shop to jump on the Whitestone Dome screenprotector craze. At the time, and today still, this product seems quite hard to find for european citizens. I quickly pre-ordered.
So this year, i ordered a case and the new Whitestone screenprotectors; Mobilefun handled it like pros.

Availability was a problem. Which is normal when new phones are released, so i got an e-mail saying that the case was on its way, and the screenprotectors would be delivered later. With the same priority shipping i initially paid for. I think that's pretty sweet :)

The customer service is very responsive, no issues there. In the end i got the product i ordered, although there was some back-and-forth about the product's availability.

From personal experience working with Chinese suppliers, i completely understand that not all suppliers are easy to work with due to their locations/languages and import delays.

So, great job and thanks for going the extra mile, Mobilefun! :)

March 25, 2019
Unprompted review
Rated 4 out of 5 stars

Good choose, very poor delivery (not through fault of Mobilefun)

Second time using Mobilefun, good selection of products.
First order arrived broken but with out any problem replaced straight away by Mobilefun, although second sending was also by standard delivery so first order was painfully slow.
Second order, I opted for express delivery (very expensive) not very express and also not delivered when promised.
I can recommended using Mobilefun I only wish they would change / improve their courier .

March 26, 2017
Unprompted review
Rated 3 out of 5 stars

Delivery in one day as expected, product NOT as described.

Payed for next-day delivery, and it was so. However, product description in the website was not correct. The product is Cellular Line CRAB Tablet Auto Houder. The website said you could use the product without damaging the car dashboard, but the product instructions clearly state that it might cause damage. Also slightly disappointed with the product in general, but cannot blame MobileFun.nl for it. USB OTG cable and auto charger work great.

March 11, 2013
Unprompted review
Rated 4 out of 5 stars

product good, DHL not good

the product is as described and as it was expected, paying 10 euro for a crappy service of DHL is what I'd not advise to anyone. Mobilefun please consider changing carrier in the Netherlands. Thanks

July 16, 2012
Unprompted review
Rated 5 out of 5 stars

Perfect service

I am very happy with my purchase on MobileFun. Items arrived in a swift, were very well packed and of course they were soooo sweet ;-)

Highly recommended!

June 17, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

I ordered an item from MobileFun for my partner. There was a problem with delivery and it was sorted out very quickly.
The customer service representative had a very lovely voice.

February 8, 2012
Unprompted review
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