It was may first time ordering from this company I had not read any review before placing my order which was a good thing be because once I read all the bad reviews I was worried that I had picked a b... See more
NiceCans.co.uk
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See what reviewers are saying
Ordered sennheiser headphones 19 days ago. Had email 18 days ago saying headphones dispatched. No headphones have arrived. Have sent 3 emails to nicecans asking for a postage update. No response. Call... See more
Ordered I pig docking station for daughters xmas present on 01/12/11. dely quoted upto 5 working days. E.mailed 09/12/11 as not received and no update as promised. Prompt apology received and advised... See more
I ordered goods from this company four weeks ago and have still not received them despite several complaints by email.(always goes to same message- will reply within 24 hours) Cannot get through on p... See more
Company details
Contact info
Forum 3, Parkway, Solent Business Park,, PO15 7FH, Southampton
- 0844 8127713
- admin@NiceCans.co.uk
- nicecans.co.uk
Over the moon with this company
It was may first time ordering from this company I had not read any review before placing my order which was a good thing be because once I read all the bad reviews I was worried that I had picked a bad trader but how wrong I was. I had no need to worry. I was keepers informed by email regarding my order and it arrived on time. Was just what I wanted a bedside iPhone charger that the phone sits in. So sometime its advisable to ignore some reviews. I will be ordering from this company again as they were the cheapest for what I want would have paid double from another site. Keep up the good work.
Took my money and item not sent.
I ordered and paid on 30th November for Angry Birds. I emailed on 6th December and next day, with no reply. No answer on the phone for days eventually spoke to someone last week and they said they would send it out recorded delivery. It didnt arrive, they've had my money including express postage and now cant get on their website. What do I do next.??
Ignored repeated requests for a returm
I purchased some Sennheiser earphones from NiceCans in Feb 2012 which went fine. The earphones developed a fault in July the same year. I emailed NiceCans three separate times over the following month, to two separate email addresses from their website (complaints@ and info@), all of which were ignored. I also wrote them a letter to their advertised address which was ignored as well.
In the end I contacted Sennheiser and got a replacement through them directly.
Their prices might be good but NiceCans have zero customer support when things go wrong, I'd avoid them at all costs.
It is necessary to deliver when people of the house! In the afternoon and in the morning all are occupied. After 17.00
Delivery a shit, I 3 weeks I can not receive
Shady
Ordered on 7th December, product still not arrived and no answer on phone or emails. Contacted credit card company so hopefully they can sort it out, no wonder they don't have a paypal option. Note to self never order from a site with no paypal option, there will be a reason for this
Chelle Thirsk - York
Do not use
Ordered an Xmas present for my 7 year old daughter - not received product, company not answered my emails or telephone calls ! DO NOT USE !
Criminals - DO NOT ORDER
I had an awful experience with Nicecans.co.uk / nice cans. Never got the product, a phone case I ordered. Called frequently, never got hold of anyone. Sent many emails. I was promised a refund. It never came. Wish I'd searched here before I ordered from them.
do not trust
ordered a ds cover and screen saver on 21st of November got a e-mail the same day to say it was getting process and would b delivered in 5 working days its now the 14 December and still no sign of it have sent numerous e-mails and to no reply back please do not order of this website
absolute rubbish
i ordered a memory stick 3 weeks ago , money taken but no sign of the parcel i have sent emails, telephoned and still nothing dont trust this company go elsewhere !!
No Service
Headphones stopped working within in a week. Despite numerous emails, no response whatsoever.
Avoid like the plague
Update of previous comments, got the goods now but no paperwork
I ordered a pair of Sony headphones, credit card charged 23rd Oct to company called Mobile Accessories, chased several times, had one email reply promising delivery but no further responses, and no reply to phone calls to Nice Cans. Next stage involve Credit Card Company.. Looks like I have been scammed., ........
After posting this comment a few days later a parcel arrived, in it a pair of headphones apparently of the type I ordered. However there was no senders address on the parcel, no paperwork inside either from the sender or from Sony, no Sony guarantee for the earphones. I assume they have come form Nice Cans but I have no proof of this and therefore no proof that I could use if i wanted to send them back. Eventually I got the goods- I think, but I won't use Nice cans again
Money taken - no parcel - RUBBISH!
Ordered pair of Sennheiser headphones - good price, I should have known! Money taken that day and supposedly posted on 5th October, not received. tried to phone, no answer after calling 4 days. Emailed 3 times...no response - off to call the credit card company next...dont waste time on them - wish I had checked with you first
Thieves
Avoid these muggers at all costs. They have no intention of handing over goods. I am utterly convinced they approach every sale by waiting for an order to come in and then searching ebay for it as soon as possible.
The phone is never answered, email is never responded to. They are absolute thieves and a lesson for all businesses trying to conduct on-line transactions on how not to do it.
Cowboys!
Ordered a battery charger for my phone 2 weeks ago, still no sign of delivery, however the money was taken out of my bank much quicker! No response to several emails or phone calls! Not sure how they keep getting away with this considering the amount of negative feedback they receive on these forums, wish I had looked prior to placing an order. AVOID AT ALL COSTS!
Please don't order from here - It's a scam
I ordered from here almost a month ago and still no sign of the order. Tried to contact them, but they're not replying to any form of contact.
Not sure why they haven't been shut down yet, but I'm instructing my bank to follow up on the transaction and informing Ofcom (not sure what help that will be..).
Really, they might seem cheap, but there's a reason for that. Don't waste your time.
RUBBISH RUBBISH RUBBISH
Placed an order for a 5way splitter on sept 13th had email same day saying item had been sent out it is now the 21st and still have not got it.
Rang ten times yesterday and they never answered despite claiming their phone lines are constantly manned also sent 6 emails to which have had no reply.
Wish I would have looked on here sooner
No problems, fast delivery, great value
On Thursday (13 September at 11am) I ordered "iHome iHM79 iHM79BE Black Rechargeable Mini Speakers" from NiceCans. I'd found them from Google Shopping where they had these speakers cheaper than anywhere else.
After I'd ordered, I saw all the negative reviews on TrustPilot and got really worried, half expecting that I wouldn't receive the items at all and would have to go through a lot of hassle to get my money back.
But later the same day I received a notice that my order had been dispatched, and today (Saturday 15 September) the parcel arrived with Royal Mail. The contents were the correct, brand new in box and working as expected.
So I can only give them 5 stars, absolutely no problems. I chose the free shipping option "Standard delivery within 5 Working Days", and in fact I had the speakers 2 days later, they were dispatched the same day with Royal Mail 2nd class.
Worst online shopping ever
Why this website hasn't been shut down yet is beyond me. Ordered headphones still not here a month later. The only thing this websites good at is giving poor EXCUSES. Communication was very poor. Only wish I had seen the reviews before I ordered. Reclaiming my money back through my bank. The owner of this website is a scumbag with no conscience!!
Don't buy...
Just like everyone else ordered stuff 2 weeks back and haven't heard back since. I am trying to get my money back but chances seem slim :(
AVOID AVOID AVOID !!!
I wish the owners RIH !!!
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