OfficeGopher 

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Rated 1 out of 5 stars

Website not working, customer service won't reply to messages, not answering the phone either. Just awful

Rated 1 out of 5 stars

I was pleased the stool arrived so quickly but dismayed at its dirty condition, covered with black marks which I am not sure I can remove . I am also disappointed thta despite several attempts to cont... See more

Rated 1 out of 5 stars

I have tried to contact Office Gopher by phone, which goes to Answer Machine - they never return my calls. The E-MAIL & WEB has crashed and cannot place an order or contact them. UPS have come to... See more

Company replied

Rated 1 out of 5 stars

Only given 1 star as they were adept at taking my order. No contact from them in 3 weeks since. Left 2 messages and tried calling on two numbers twice over the last week. Thankfully I paid by paypal s... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful service

Website not working, customer service won't reply to messages, not answering the phone either. Just awful

January 6, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered a printer weeks ago

Ordered a printer weeks ago, and still no sign!!!! Sent email, no answer!!!!! Phoned, no answer!!!!!! This is a joke!!!! I wish I had of read these reviews before I bought, this company is beyond bad!!!

October 16, 2020
Unprompted review
Rated 1 out of 5 stars

Don't touch them

Took my money immediately , had notification of delivery 20.07 & then nothing since , not responding to emails & the phone number on their site doesn't work

July 29, 2020
Unprompted review
Rated 1 out of 5 stars

Only given 1 star as they were adept at…

Only given 1 star as they were adept at taking my order. No contact from them in 3 weeks since. Left 2 messages and tried calling on two numbers twice over the last week. Thankfully I paid by paypal so I can get my money back. This is supposed to be the corporate side of Tindalls stationers. It’s not worth the bother. Go elsewhere.

June 18, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding Product & Fast Delivery

I found the products on Office Gophers website highly competitive. I have placed several orders now and delivery has been next day without fail. On the one occasion I received a damaged product (Damaged in transport) I called Office Gopher and the product was replaced the following day.

November 21, 2014
Unprompted review
Rated 1 out of 5 stars

OfficeGoph.....

I agree that it is impossible to contact Officegopher by phone or email. They never respond and I have goods to return but they have no returns policy that I can trust.
Extremely poor service.
I have ordered the same goods from 4 other companies all delivered as fast but take returns properply and promptly.
I shall not be using them again.

October 30, 2014
Unprompted review
OfficeGopher logo

Reply from OfficeGopher

Dear Ann

I trust that you are happy with the response to your query and have received your full refund. As per our conversation when I returned you call I can only apologise that the quality of our budget range pencil sharpener did not meet your expectations, and as discussed I suggest that you look for a more premium sharpener next time.

Rated 1 out of 5 stars

'Office Gopher' DONT ANSWER PHONE or E-MAIL & WEB CRASHED

I have tried to contact Office Gopher by phone, which goes to Answer Machine - they never return my calls. The E-MAIL & WEB has crashed and cannot place an order or contact them. UPS have come to pick up wrong delivery twice but as I want to ORDER the correct envelopes it is impossible to complete a transaction.
WHAT IS GOING ON AT GOPHER ??
Jean Macklin
geemac@imagesscotland.co.uk

May 12, 2014
Unprompted review
OfficeGopher logo

Reply from OfficeGopher

Dear Jean

Our website is monitored automatically 24/7. In the last 12 months we've had an 100% uptime. I also trust you have received your full refund for the envelopes that were incorrectly ordered?

Rated 1 out of 5 stars

Very poor customer service, item not recieved

All was straightforward with my first order, but I entered a different delivery address on my next order (nearly a year later) and the system registered the new address but didn't attach it correctly to the order so it got sent to the wrong address. They refuse to refund in full or resend to the correct address saying it's my fault rather than their system error. A complete brick wall trying to communicate with them and I've lost my money and no order. It's a small order but still theft if they take the money and don't supply the goods. I would be very careful and double, triple check all the details are correct with your order if you use them at all. Looking around several other review sites the main downfall of officegopher is appalling customer service and refusal to correct problems when things don't go right. I won't be using them again which is a shame, but I can't risk it on a larger order.

April 15, 2014
Unprompted review
Rated 5 out of 5 stars

efficient delivery, cheaper prices than other online retailers

It is the first time I cam across office gopher and I am glad I ordered with them. Their prices were cheaper than other online retailers, especially Amazon and the delivery was completed within 16 hours, which is much quicker than expected. I am very pleased with their service and I will be ordering again. Thanks guys!

June 19, 2013
Unprompted review

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