Website not working, customer service won't reply to messages, not answering the phone either. Just awful
OfficeGopher
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See what reviewers are saying
I was pleased the stool arrived so quickly but dismayed at its dirty condition, covered with black marks which I am not sure I can remove . I am also disappointed thta despite several attempts to cont... See more
I have tried to contact Office Gopher by phone, which goes to Answer Machine - they never return my calls. The E-MAIL & WEB has crashed and cannot place an order or contact them. UPS have come to... See more
Company replied
Only given 1 star as they were adept at taking my order. No contact from them in 3 weeks since. Left 2 messages and tried calling on two numbers twice over the last week. Thankfully I paid by paypal s... See more
Company details
Contact info
Salisbury House, Station Road, CB1 2LA, Cambridge
- 0845 544 1481
- askthegopher@officegopher.co.uk
- officegopher.co.uk
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Awful service
Website not working, customer service won't reply to messages, not answering the phone either. Just awful
Ordered a printer weeks ago
Ordered a printer weeks ago, and still no sign!!!! Sent email, no answer!!!!! Phoned, no answer!!!!!! This is a joke!!!! I wish I had of read these reviews before I bought, this company is beyond bad!!!
Don't touch them
Took my money immediately , had notification of delivery 20.07 & then nothing since , not responding to emails & the phone number on their site doesn't work
Only given 1 star as they were adept at…
Only given 1 star as they were adept at taking my order. No contact from them in 3 weeks since. Left 2 messages and tried calling on two numbers twice over the last week. Thankfully I paid by paypal so I can get my money back. This is supposed to be the corporate side of Tindalls stationers. It’s not worth the bother. Go elsewhere.
Outstanding Product & Fast Delivery
I found the products on Office Gophers website highly competitive. I have placed several orders now and delivery has been next day without fail. On the one occasion I received a damaged product (Damaged in transport) I called Office Gopher and the product was replaced the following day.
OfficeGoph.....
I agree that it is impossible to contact Officegopher by phone or email. They never respond and I have goods to return but they have no returns policy that I can trust.
Extremely poor service.
I have ordered the same goods from 4 other companies all delivered as fast but take returns properply and promptly.
I shall not be using them again.

Reply from OfficeGopher
'Office Gopher' DONT ANSWER PHONE or E-MAIL & WEB CRASHED
I have tried to contact Office Gopher by phone, which goes to Answer Machine - they never return my calls. The E-MAIL & WEB has crashed and cannot place an order or contact them. UPS have come to pick up wrong delivery twice but as I want to ORDER the correct envelopes it is impossible to complete a transaction.
WHAT IS GOING ON AT GOPHER ??
Jean Macklin
geemac@imagesscotland.co.uk

Reply from OfficeGopher
Very poor customer service, item not recieved
All was straightforward with my first order, but I entered a different delivery address on my next order (nearly a year later) and the system registered the new address but didn't attach it correctly to the order so it got sent to the wrong address. They refuse to refund in full or resend to the correct address saying it's my fault rather than their system error. A complete brick wall trying to communicate with them and I've lost my money and no order. It's a small order but still theft if they take the money and don't supply the goods. I would be very careful and double, triple check all the details are correct with your order if you use them at all. Looking around several other review sites the main downfall of officegopher is appalling customer service and refusal to correct problems when things don't go right. I won't be using them again which is a shame, but I can't risk it on a larger order.
Very fast service
Goods arrived in perfect condition the day after they were ordered.
Quicker than the average, BooBoo!!
The baskets we purchased were exactly as described and the delivery time was fantastic.
Exceptional service, unbeatable customer care and super-fast delivery!
I used OfficeGopher for the first time last week and was completely bowled over by their amazing, well-priced range and ultra-fast next day delivery service. I will never shop anywhere else for office equipment after such a positive retail experience!
Good Delivery as Promised
Very pleased with the product I will definitely use this company again.
Fast, speedy and good value for money
Fast delivery, next day... and the cheapest prices I could find for Office Stationery online. An excellent job, well done....
efficient delivery, cheaper prices than other online retailers
It is the first time I cam across office gopher and I am glad I ordered with them. Their prices were cheaper than other online retailers, especially Amazon and the delivery was completed within 16 hours, which is much quicker than expected. I am very pleased with their service and I will be ordering again. Thanks guys!
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