Not keeping to the appointed time by…
Not keeping to the appointed time by being late with 45 minutes and on top of that the madam which came to do the cleaning was not informed that they need to bring their own cleaning tools and materials. What surprised me the most was that they (Perfect Service) asked me if i would be able to borrow vacuum cleaner from a neighbor. Is this for real? Why would i trouble my neighbor with the poor service that this company provides?
All of that forced me to cancel the agreement.
And when the agreement was made i told them to pick whichever date they want and to clean for as long as they need. Just make it perfect. Seems giving them so much freedom didnt helped them organised to deliver perfect service.
P.S.
Just wanted to add that i am not a liar as you claim. You are even more showing that communication in your company is worse than i thought. I still have all the e-mails which we sent to each other in which it shows to what we agreed. If you want i will be happy to resend them to you so you can find where is the problem in your company. Just give me an address.
No hard feelings but please, work on your information distribution.

Reply from PerfektService
