I am from London (.phonecare.uk) this customer service call me this number 02080769145 and said your old contact don't vary about phone care pay every thing and after he asked you your d.of.b. And... See more
Company replied
PhoneCare
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Helpful staff who quickly sorted out the problem with my iphone charging terminal. Customer service can be better. When i entered there was no one at the reception but there was a staff member jus... See more
Company replied
Bought iPhone 8 red edition from mobiles.co.uk. This company part of car phone warehouse. My iPhone developed a fault after 13 months. Took my phone into car phone warehouse store where they or... See more
Company replied
The process is quick and straightforward but the replacement phone they send is a refurbished model with a lot of faults. Regret taking their phone insurance.
Company replied
Company details
Information provided by various external sources
Hos PhoneCare er vi eksperter i reparation af iPhone, iPad, smartphones og tablets. Vi reparerer alle typer af skader og udfører alle reparationer in-house på vores godkendte værksteder, så du slipper for den lange ventetid. Vi har 6 butikker fordelt over hele landet, så vi er altid i nærheden af dig ✓ Vi tilbyder iPhone og iPad reparation i København, Aarhus, Odense, Kolding, Næstved og Slagelse. Vi tilbyder reparation af alt fra skærm reparation, knust glas, front udskiftning, sløve knapper, knækket bagcover til døde batterier. Vi bestræber os på at udføre en typisk reparation på under 30 min, hvis du kommer forbi og afleverer den på vores værksted. Vi er fordelsværksted for forsikringsselskaber, store virksomheder og offentlige institutioner, og har butikker på de mest attraktive beliggenheder i Danmark, hvorfor vi er din foretrukne reparatør af smartphones og tablets ✓
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Ford
I am from London (.phonecare.uk) this customer service call me this number 02080769145 and said your old contact don't vary about phone care pay every thing and after he asked you your d.of.b. And bank account
And he you don't charge anything
And after you decide to order he ordered definitely fon her choice and after he call you and said this is from rong customer you need to return this address that's totally( Ford) don't trust this scam
March 24, 2021
Unprompted review
Reply from PhoneCare
Kære kunde
Phonecare er lukket.
Og har aldrig været til stede i UK.
Phonetrade ApS har overtaget de immaterielle rettigheder til deres navn og domæne pr. 1 august 2019.
Vær opmærksom på, at det betyder, at det ikke længere er muligt, at returnere produkter eller reklamere over reparationer, der er fortaget før da.
Vi beklager den forvirring, det måtte forårsage og håber på din forståelse.
Vi står altid klar til, at svare på jeres spørgsmål på info@phonetrade.dk eller på tlf. 50 10 10 90.
Bedste hilsner
Phonetrade ApS
disappointed
March 23, 2021
Unprompted review
Reply from PhoneCare
Kære kunde
Phonecare er lukket.
Phonetrade ApS har overtaget de immaterielle rettigheder til deres navn og domæne pr. 1 august 2019.
Vær opmærksom på, at det betyder, at det ikke længere er muligt, at returnere produkter eller reklamere over reparationer, der er fortaget før da.
Vi beklager den forvirring, det måtte forårsage og håber på din forståelse.
Vi står altid klar til, at svare på jeres spørgsmål på info@phonetrade.dk eller på tlf. 50 10 10 90.
Bedste hilsner
Phonetrade ApS
I have been with PhoneCare for years…
I have been with PhoneCare for years now. Fantastic insurance company. When my phone broke a few years ago, I took it into the Carphone Warehouse shop and it was sorted out within minutes and I received a new phone very quickly.
2 years on, I have recently lost my mobile. I contacted PhoneCare and the claim was accepted very quickly. However, I had to hang up on the phone due to a issue and when I phoned back and I was unable to place an order. 2 advisers on the phone said I could not place an order as I was not the account holder, even know I was the authorized user and password holder. I was very annoyed at this because I was able to almost place an order on the first phone call but had to hang up as I couldn't make a payment of the access there and then - even know I was asked for payment details. I was told by 2 advisers that their colleague was wrong and shouldn't of let me almost place an order. So today I phoned back again after a few days and was able to place an order within minutes as soon as I passed security. How does any of this make sense and why am I told two different things by different people? Their training is clearly not very effective. It caused me a big delay and inconvenience.
However, PhoneCare is a good insurance company and I will remain a customer. Their prices are good and now the order is placed I should get a phone back very quickly. Just don't believe the customer service training is up to speed.
February 18, 2020
Unprompted review
Reply from PhoneCare
Kære kunde
Phonecare er lukket.
Phonetrade ApS har overtaget de immaterielle rettigheder til deres navn og domæne pr. 1 august 2019.
Vær opmærksom på, at det betyder, at det ikke længere er muligt, at returnere produkter eller reklamere over reparationer, der er fortaget før da.
Phonetrade tilbyder ikke desto mindre et gratis serviceeftersyn samt diagnosticering af eventuelle fejl.
Fremadrettet vil Phonecare indgå som en del af Phonetrade brandet.
Vi beklager den forvirring, det måtte forårsage og håber på din forståelse.
Vi står altid klar til, at svare på jeres spørgsmål på info@phonetrade.dk eller på tlf. 50 10 10 90.
Bedste hilsner
Phonetrade ApS
Brilliant insurance
Bought iPhone 8 red edition from mobiles.co.uk.
This company part of car phone warehouse.
My iPhone developed a fault after 13 months.
Took my phone into car phone warehouse store where they ordered a replacement same spec model.
The replacement wouldn’t work so they tried another and again it wouldn't work.
They then have gave me a voucher for £600 to spend on a handset it store of my choice.
Outstanding service and I recommend anybody who Is buying a new phone to take out this no questions asked insurance.
Worth every penny
August 30, 2019
Unprompted review
Reply from PhoneCare
Kære kunde
Phonecare er lukket.
Phonetrade ApS har overtaget de immaterielle rettigheder til deres navn og domæne pr. 1 august 2019.
Vær opmærksom på, at det betyder, at det ikke længere er muligt, at returnere produkter eller reklamere over reparationer, der er fortaget før da.
Phonetrade tilbyder ikke desto mindre et gratis serviceeftersyn samt diagnosticering af eventuelle fejl.
Fremadrettet vil Phonecare indgå som en del af Phonetrade brandet.
Vi beklager den forvirring, det måtte forårsage og håber på din forståelse.
Vi står altid klar til, at svare på jeres spørgsmål på info@phonetrade.dk eller på tlf. 50 10 10 90.
Bedste hilsner
Phonetrade ApS
Helpful staff who quickly sorted out…
Helpful staff who quickly sorted out the problem with my iphone charging terminal.
Customer service can be better. When i entered there was no one at the reception but there was a staff member just sitting around but didnt offer to help. Should've done so considering he saw a customer waiting.
June 24, 2019
Unprompted review
Reply from PhoneCare
Kære kunde
Phonecare er lukket.
Phonetrade ApS har overtaget de immaterielle rettigheder til deres navn og domæne pr. 1 august 2019.
Vær opmærksom på, at det betyder, at det ikke længere er muligt, at returnere produkter eller reklamere over reparationer, der er fortaget før da.
Phonetrade tilbyder ikke desto mindre et gratis serviceeftersyn samt diagnosticering af eventuelle fejl.
Fremadrettet vil Phonecare indgå som en del af Phonetrade brandet.
Vi beklager den forvirring, det måtte forårsage og håber på din forståelse.
Vi står altid klar til, at svare på jeres spørgsmål på info@phonetrade.dk eller på tlf. 50 10 10 90.
Bedste hilsner
Phonetrade ApS
Not worth it.
The process is quick and straightforward but the replacement phone they send is a refurbished model with a lot of faults. Regret taking their phone insurance.
May 21, 2019
Unprompted review
Reply from PhoneCare
Kære kunde
Phonecare er lukket.
Phonetrade ApS har overtaget de immaterielle rettigheder til deres navn og domæne pr. 1 august 2019.
Vær opmærksom på, at det betyder, at det ikke længere er muligt, at returnere produkter eller reklamere over reparationer, der er fortaget før da.
Phonetrade tilbyder ikke desto mindre et gratis serviceeftersyn samt diagnosticering af eventuelle fejl.
Fremadrettet vil Phonecare indgå som en del af Phonetrade brandet.
Vi beklager den forvirring, det måtte forårsage og håber på din forståelse.
Vi står altid klar til, at svare på jeres spørgsmål på info@phonetrade.dk eller på tlf. 50 10 10 90.
Bedste hilsner
Phonetrade ApS
Great services
February 20, 2019
Unprompted review
Reply from PhoneCare
Kære kunde
Phonecare er lukket.
Phonetrade ApS har overtaget de immaterielle rettigheder til deres navn og domæne pr. 1 august 2019.
Vær opmærksom på, at det betyder, at det ikke længere er muligt, at returnere produkter eller reklamere over reparationer, der er fortaget før da.
Phonetrade tilbyder ikke desto mindre et gratis serviceeftersyn samt diagnosticering af eventuelle fejl.
Fremadrettet vil Phonecare indgå som en del af Phonetrade brandet.
Vi beklager den forvirring, det måtte forårsage og håber på din forståelse.
Vi står altid klar til, at svare på jeres spørgsmål på info@phonetrade.dk eller på tlf. 50 10 10 90.
Bedste hilsner
Phonetrade ApS
Screen replacement on iPhone 6
Screen replacement on iPhone 6
Very impressed with the service and prices. I checked the price of a screen replacement in a number of different stores and this was definitely the cheapest. In one hour it was done! Not only that but I discovered pansa glass was also included in the price. I ended up buying 2 new cases as the prices were so great!
January 7, 2019
Unprompted review
Reply from PhoneCare
Kære kunde
Phonecare er lukket.
Phonetrade ApS har overtaget de immaterielle rettigheder til deres navn og domæne pr. 1 august 2019.
Vær opmærksom på, at det betyder, at det ikke længere er muligt, at returnere produkter eller reklamere over reparationer, der er fortaget før da.
Phonetrade tilbyder ikke desto mindre et gratis serviceeftersyn samt diagnosticering af eventuelle fejl.
Fremadrettet vil Phonecare indgå som en del af Phonetrade brandet.
Vi beklager den forvirring, det måtte forårsage og håber på din forståelse.
Vi står altid klar til, at svare på jeres spørgsmål på info@phonetrade.dk eller på tlf. 50 10 10 90.
Bedste hilsner
Phonetrade ApS
Great service
Great service! They fixed my iPhone screen without any problems, friendly staff and quick service. Then 1 year later I had some screen issues, they took care of it right away! Defiantly Recommend!
October 22, 2018
Unprompted review
Reply from PhoneCare
Hi þröstur,
Thank you for your review, we really appreciate it.
When you get your phone fixed with us, you have a life-time warranty, so even if it is 5 years later, we will still take care of it :)
Best regards
PhoneCare
Fast and easy
August 21, 2018
Unprompted review
Reply from PhoneCare
Hello Prue,
Thank you for your nice review, we really appreciate it!
Best regards
PhoneCare
Reply from PhoneCare
Hej Tanja
Mange tak for de 5 stjerner, vi er glade for der ikke var noget at sætte en finger på.
Med venlig hilsen
PhoneCare
Super god service!
April 21, 2018
Unprompted review
Reply from PhoneCare
Hej Santiago,
Tak for din gode anmeldelse, den er vi glade for!
Med venlig hilsen
PhoneCare
God og kvik service.
March 24, 2018
Unprompted review
Reply from PhoneCare
Hej Daniel,
Mange tak for anmeldelse, den er vi rigtig glad for!
Med venlig hilsen
PhoneCare
Fin service.
February 27, 2018
Unprompted review
Reply from PhoneCare
Hej Kristine,
Tak for din anmeldelse!
Hvad kunne vi have gjort bedre for at få de sidste to stjerner? :-)
Vi stræber altid efter at gøre vores bedste!
Jeg ser frem til at høre fra dig.
Med venlig hilsen
PhoneCare
Reply from PhoneCare
Hi Kaschaa,
Thank you for your review - we really appreciate it.
Best regards
PhoneCare
Reply from PhoneCare
Kære Natacha,
Mange tak for det.
Med venlig hilsen
PhoneCare
Reply from PhoneCare
Kære Andreas,
Tak for din gode anmeldelse, den sætter vi pris på.
Med venlig hilsen
PhoneCare
Quick repair of broken Iphone 6
I dropped my IPhone 6 on a city trip to Copenhagen and the display broke into many pieces. Even though this was bad luck, I was very happy when I figured out that PhoneCare will be able to repair my phone within a short period of time. And they did!
The employees in the store were very friendly and the quality of the service was excellent. Thanks for that!
January 23, 2017
Unprompted review
Reply from PhoneCare
Hello Carolin,
Thank you so much for your kind review.
I'm glad to hear that you were satisfied with our services and employees.
Have a nice day.
Best Regards
PhoneCare
Good service
Good service and friendly staff. Got my iPhone 6 fixed in 30 minutes.
November 2, 2016
Unprompted review
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