Telenor Danmark 

I cannot describe everything what happen to me, would be too much to write, it's unbelievable. The only thing I want (still) to have some internet at home. The router came but after 6 weeks, they still couldn't manage to make my internet work. I spent 3-4 hours (non-exaggerated, really) with the customer service (up to now). And the customer service is just ridiculous, I'm sorry to say that, but it really is! The only thing they can is:
- Oh sorry we can't do it, please call tomorrow, then we can handle the problem
- Or they can make an appointment with you and they will call you (off course you have to be home and you take time to be there and rearrange other meetings), but don't expect them that they really call you, because they don't.

I could tell here 10 other example how they work, but I don't want to spent more time for this. But just to make sure, that you never choose them.

I'm paying now for 1.5 month for internet what I don't have. Sadly, my company arranged it, otherwise I would have changed long time ago, but sadly I can't. So maybe it will work in 2-3 month, hopefully..

It all started when i received a email from Telenor saying that the automatic payment has failed and they want me to log in and pay online, so i logged into my Telenor and paid online, but after 2 days Telenor still took the money from my account for the Automatic payment.so now the bill has been paid 2 times.
I called telenor so they can refund the second payment and it took, 6 weeks, 23 phone calls and 12 emails and they still did not understand that it has been double paid. i went to my bank and got a proof that Telenor has taken the money 2 times, and their is 2 x different transaction numbers and when i sent it to Telenor this is what they told me "We are sorry to disappoint you, but you have not double paid, and we cannot see any errors of any sort". Come on Telenor what type of customer service is this!!!
I called my lawyer and he spoke to Telenor and sent them a legal document for court, and guess what?? they finally sent my money back, seriously Telenor your customer service and knowledge in the technical department is 0.
I would like you to know, that after the X-mas Holiday i will be cancelling my service with you!! and to also let you know i have 3 different services with you and 4 business numbers, so you are losing 7 customers!!!
Well done...