Theonlinewatchcompany 

In Feb 2012 8 purchased a Tissot mens watch from them, in the May of the same year that watch had condensation inside it (and I did not wear it when washing or swimming in it) I contacted Richard by email who replied to say if I sent it back to them they would repair it. I sent it back recorded delivery and waited, and waited , and waited. I then emailed 3 or 4 times and phoned and eventually got to speak to Richard who said he had not received any of my email? , he said that he didn't think they would be getting any more in to send me a replacement so offered to refund me, obviously I snapped his hand off. After many more emails I never received any refund. I stopped chasing is as my son had been found to have a brain tumor so it was no longer a priority. But 3 years later now my son is fine and it's probably too late to do anything now but I just thought I would warn people off dealing with them

This company has a contact e mail on terms and conditions you cant access also a customer service number also not accessable be aware in now in dispute with the company over a faulty £310.00 pound watch which i worked hard to pay for and have absolutely no response therefor further action taken just beware pay the extra for a reputable source

I ordered a watch from this company and it was delivered today to my workplace. I do have to start with I was a little worried as have never ordered anything over £20 online as much prefer to visit the shops( gets me out the office!!)

Well was looking online and came across theonlinewatchcompany for a Armani watch i was looking at and they seemed very low in price. I called up and spoke to Richard who explained to me who they were and how they work. I went away and thought about it and even visited my local jeweller to see if he could match the price and he couldn’t.

So with a little trepidation I called back yesterday and ordered it with richard. That was at 3pm. Today at 10am I had it on my desk and was amazed.

The watch itself is genuine and the price was fantastic. I felt that the service was informative and I never felt pressured.

They may have made a believer out of me yet................

Watch received today and its fantastic
Service was great. Very helpfully and nice on the phone. Delivery was made with the time I was quoted of 10 day. Was updated via email when changes happened to my order.
Price was lowest I could find. Would use again and would recommend.

Watch received today and am over the moon with it. Was let down by another company and only ordered it 2 days ago from these guys.

Richard dealt with my initial enquiry quickly and assured me that I would have it for tomorrow. He did.

Would recommend and thanks again

Order 2685

Phil

This is the 3rd time I have used this company over the last 12 months and though it is about time I reviewed them as there emails ask me to.....
Each order has been received when they said it would. (Slight hold up on the second one but was informed and was given a new delivery date).
My latest purchase was a TW steel watch and I am over the moon with it. It was over £500 in the shops and it cost me £385. Came well packaged and everything that it is meant to (cleaning cloth).
I can whole heartedly recommend them and will continue to use them in the future

Watch received today and am very happy. Thank you for fantastic service

Watch was ordered 3 days ago on a 10 day delivery and was received this morning before 9am.
Communication was good via email the updates kept me updated every step of the way.
Watch is great and my son will be very happy!
Will Recommend.

Excellent service. The watch has arrived one week earlier than I expected. It was nicely wrapped and they did not charge me any fee for delivery. I recommend this site.

Order ID1673

Recieved a watch today from this company and am very happy.

Price was good and delivery was promised for today and was received today.

Rachel Swan ,Bolton

The Watch received today and it is better than i could of ever expected.

Was very dubious about ordering online via a company i had never heard of but was very happily surprised.

I had to wait about a month for it to come though from TW Steel but it was worth the wait.

Am recommending to all now!

Well Packaged Great Price Quick Delivery and even better saving!!!!

Watch Received Today and is great. Good Price and Friendly service would recomend

Great Service James was fantastic from start to finish

The watch on arrived on time as expected and i would definitely recommend theonlinewatchcompany!

Watch arrived and is perfect. Price was good and am very happy

I was looking for a particular Citizen Watch for myself which i was struggling to find it anywhere. i found this company on Google and though I would give them a call to see what they could do.

I spoke to a man called Richard who informed me that the watch was a model which was on a long backorder with Citizen and that he would have to quote me between 4-6 weeks for delivery. He said that they could take the order and wouldn’t charge me until the watch had come in.

I placed my ordered and waited! I ordered this in the 1st week of December so I wasn’t hopeful that I would have it for Christmas. I received a call from Richard on Wednesday evening to say that my watch had arrived. I was more surprised that he was still in the office at 8pm!!!!

It was shipped on Thursday and I was emailed the tracking details. The watch arrived late on Friday with Royal Mail.
I have to say it is everything i wanted and is absolute perfect in every way. It was well packaged and still had the ticket on it.

In short I am impressed with the price, service, customer care and would fully recommend to all.

My watch was delivered today only 20 hours after ordering.

I was let down by another company and spoke to richard at 3pm thursday. he told me that if the order went though before 4pm i would have it the next day.

It arrived this morning at 10am. Watch is perfect and at a great price.

Would full recomend.

My rating is 0 reason being I ordered a watch on 24/11/2011. On the 8/12/2011 I called the online watch company to ask where my watch was as I had heard nothing from them. I was told it was 15 working day (not 15 days as it says on their website). I did confirm with them I would receive the watch before Christmas and was assured of this.
However on the evening of 19/12/2011 my husband had a call to say that the supplier had changed the dates therefore I would not get the watch until after Christmas and they would phone at 12 noon the next day to speak to me. Needless to say I had to call them and cancelled the order. They are completely unreliable and have left me with no present for my son 6 days before Christmas.

Watch received today and is perfect. Wife will be happy!

First time i have used this company and i have to say the watch was delivered within 48 hours and to a very high standard. I am amazed with this product and saved around £50-85 on the watch i bought! Would recommend to anyone!