Vmaxx 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Information provided by various external sources

We are a family business dedicated to providing our customers with the widest range of electronic products at the keenest prices. Our staff go to great lengths to make sure that our service is the best you can possibly find.


Contact info

All reviews

(5)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Spend a fraction more with another merchant to avoid the pain!

Vmaxx have had my money for more than twice the quoted maximum delivery time. The item I ordered is quoted as in stock but I haven't received anything, not even a single email. They have not responded to my message via their website. Neither have they responded to my calls requesting an update/tracking number. My advice is to spend another couple of pounds with another merchant, the small saving simply isn't worth this hassle. If you must use this company, make sure you pay on a credit card to provide some protection for when it all goes wrong.

September 26, 2012
Unprompted review
Rated 1 out of 5 stars

No contact made, no goods delivered. (edited)

We've placed an order with these guys 2 weeks ago. We haven't received our order nor have we received any communication from them nor can we get a hold of them after making multiple attempts to contact them.

DO NOT USE!

EDIT:
After almost 3 weeks, and no contact from the them. I have finally received an email saying the parcel has been sent with a tracking number.

August 13, 2012
Unprompted review
Rated 1 out of 5 stars

Faulty goods not acknowledged - won't accept liability

I bought a sound bar from Vmaxx in February. After 2 months it only worked intermittently; now it doesn't work at all. Vmaxx said I should contact the manufacturer which I did but they said that faulty goods purchased in ROI are covered by the supplier warranty not the manufacturer. Vmaxx now won't respond to my e-mails so I have complained to the UK European Consumer Centre (Trading Standards).

May 4, 2012
Unprompted review
Vmaxx logo

Reply from Vmaxx

This is not a Vmaxx.ie issue as this product is covered under the manufacturers warranty. We have also contacted Lenco on behalf of this customer and they also won't do anything for us so now our supplier has taken up the case. We should be contacted prior to these reviews being posted as in most cases these people do not include all relevant information.

Vmaxx.ie are not liable for the manufacturers warranty on this product and it needs to be take up with Lenco.

Rated 2 out of 5 stars

Not good with returns

I ordered a phone from them from which i was under the misconception that it was a phone, but was rather a wi-fi that cannot make or receive calls. Anyways, i emailed them requesting for a return address of goods & was assured that upon receipt of item, i would be refunded. That was just over 3 weeks ago & am still waiting for that refund.

Good company for ordering your goods & helpful too, but not when it comes to refunding your money. Avoid at all costs, unless you are absolutely happy before ordering.

**update**
refund received in full

January 12, 2012
Unprompted review
Vmaxx logo

Reply from Vmaxx

It is clearly stated in the product specification that this is not a phone but I can understand how someone might be confused as they look exactly the same.

We have issued a full refund. As far as I can tell this item did not arrive back here until last Tuesday.

Thanks,

Patrick

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look